Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. And that’s where our quest to find the best blog content begins.

Create Beautiful Custom Dropdown Menus With jQuery—Storyline Edition

eLearning Brothers

Generally speaking what I have done is: Created two Storyline Variables: One holds my list of items. I mostly used clips from this CodePen to create mine: [link]. I am sure one day soon Articulate will push an update that empowers us with dropdown (select) menus.

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Creating a Custom Course List in LearnDash


This template is taken from your theme’s blog post archives template. However, the more courses you have then the more likely it is you will want to create a custom course page. It will create a stylized course list which also comes with a few options.

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Create Beautiful Custom Dropdown Menus With jQuery—Captivate Edition

eLearning Brothers

Generally speaking what I have done is: Created two Captivate Variables: One holds my list of items. I mostly used clips from this CodePen to create mine: [link]. Blog Developer Resources eLearning Featured Resources captivate dropdown menu jquery

How to Create Customer Success Stories in the eLearning Industry?

Origin Learning

The post How to Create Customer Success Stories in the eLearning Industry? appeared first on Blog - Originlearning. Customer Experience General customer experienceHave you ever wondered why one product succeeds while a similar product by another company fails despite the pricing and.

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Creating Custom Themes: Tips & Takeaways

Adobe Captivate

Earlier this month, I gave a presentation on Creating Custom Themes at our local Adobe Captivate User Group. In this article, I will share some of those lessons learned – as opposed to the step-by-step technique of creating a theme. Next, Create the Master Slides.

Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter.

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Top 7 Custom eLearning Articles on our Blog in 2013

Bottom-Line Performance

Regular readers know we strive to make this blog a hub for corporate learning professionals. Our goal is to educate and inform, and to that end we invest considerable time creating and researching content that the learning and development community will find useful.

How to create an impactful online customer training program?


When customers buy your product, they invest their money and faith in you- expecting your support when they are using the product. During onboarding, to help customers understand the product better, This is a short summary of this post. Visit The WizIQ Blog for full content and links.

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5 Quick Tips to Create Custom E-Learning Courses

CommLab India

This blog gives five quick tips on creating custom eLearning courses and highlights how an LMS is instrumental in the successful implementation of online training programs. eLearning Design Custom eLearning

How to Create a Custom Video Intro for YouTube

TechSmith Camtasia

But a custom video intro is more than just a fun and eye catching way to start a TV show or video. With the power to create a great video now available to everyone, making an eye-catching, custom video intro is something anyone can do. Customize your template.

Using Design Thinking To Create Better Custom eLearning Solutions

Adobe Captivate

In this article, I will discuss how design thinking can be applied to create better eLearning courses. How To Use Design Thinking To Create Better Custom eLearning Solutions. However, the architect group resolved the problem by creating a solution using the available resources.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Empower your company trainings with Custom LMS by Paradiso Solutions


Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution?

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Creating Great Custom eLearning Courses Using Varied Interactivities

Adobe Captivate

In previous blogs, we have discussed how storytelling, scenarios, gamification , evidence-based methods, Q&A are effective strategies to engage the learners. The customer wanted their inductees to understand and appreciate the process of drug discovery.

9 of Your Customer Service Training Questions, Answered


Planning a customer service training brings up a lot of questions. But if you don’t get your customer service training right, you’re going to lose sales to the companies who do. Customer service is the key competitive differentiator in the digital age.

Webinar: Creating Meaningful Scenarios

eLearning Brothers

You can see more of the amazing work our Custom Development team is doing by clicking here. Misty has also developed a blog series on the 4 Cs that you can read. Want Misty and the rest of the Custom Development team to help you with your next scenario? Custom Solutions.

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4 Ways to Create a Successful Custom Training Experience for Employees


The point is, for training to really engage employees , it must be a custom online training experience. Here are 4 tips to customize your employee training experience. Creating a custom online training experience your employees will love.

How To Quickly Create Documentation Without Compromising Quality (Customer Story)

TechSmith Camtasia

While Vanessa was struggling to create high-quality images for the DFCU Financial IT knowledgebase, tellers at branches across the state were also struggling with the limitations of the built-in tools. Vanessa is now able to create clear, concise manuals for the company’s IT knowledge base.

11 Custom Learning Trends in 2018

Enyota Learning

In this blog, we will talk about the top custom learning trends to look out for in 2018. Although virtual reality has been out in the market for some time now, augmented reality and mixed reality are expected to bring new possibilities in creating deeply engaging learning content.

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Custom, Accessible Quiz: Development Highlights

Adobe Captivate

I recently posted a showcase – a Custom, Accessible Quiz. This was a shorter, rewritten and rebranded version of a fully customized, yet accessible quiz I created for a client. Custom Options. I created the custom options using Smart Shapes as buttons.

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How to create an online course in 5 easy steps


Creating content can be daunting, but it doesn’t have to be! Everyone knows that creating any type of content can be daunting. It’s easier than you think to create and deliver your own beautiful online courses like this! How to Create Killer Courses [Header].

Readymade Courses or Custom eLearning Development – When to Choose What

Enyota Learning

When you are looking to implement an eLearning strategy in your organization, you will inevitably face the decision of either choosing a bunch of readymade courses or developing a custom eLearning program.

[Webinar] 8 Steps to Setting Up a Customer University


How does your organization streamline customer onboarding, increase retention, and ensure your customers are getting the value they need from your product, in a scalable way? At LearnUpon, we figured out the answer – build a Customer University.

5 Steps to Creating a Customer Story Video

TechSmith Camtasia

You best generator of new sales is likely an existing customer who has been wowed with a great customer experience and an outstanding product. . They want to hear or read good reviews from existing customers. Let customers say it for you! First time creating a video?

Creating Custom Templates in Lectora


With Lectora® and Lectora® Online, you can create your own custom templates to reuse and share among colleagues and team members. Templates prevent you from having to start from scratch every time you create a new title. To create a new title using your template: 1.

A Custom Accessible Quiz

Adobe Captivate

This is a shorter, rewritten and rebranded version of a custom, accessible quiz I recently developed for a client. I used advanced and shared actions along with variables and smart shapes to mimic the functionality of radio buttons and checkboxes with a custom look and feel. I created this particular version of the quiz for my online portfolio using Adobe Captivate 2019. The post A Custom Accessible Quiz appeared first on eLearning.

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Easy Customized Quiz (radio) Buttons

Adobe Captivate

Want to create your own buttons with cool shapes and different colours with minimal coding? Step 1: Create the Radio Button. Create a shape – for example a circle. Click project -> Variables and create a new variable called ‘last’ with no value.

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Captivate 8 Custom Motion Effect Example

Experiencing eLearning

I created a Captivate activity with a custom effect using motion and scaling to animate two cars driving away to the horizon. The movement is saved as a custom effect (drive_away) so I can reuse it, as explained by Lieve Weymeis on her blog. Apply the custom effect.

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The LMS Customization Trap: Why eThink Recommends Configuration Instead

eThink Education

It is an age-old question in the software industry… Do you need a heavily customized Learning Management System (LMS) that reflects your ideal business process flow, or are you better off adapting to an out-of-the-box product that meets most of your needs? Creating a Home for Learning.

How to Create Custom Buttons in Captivate

Integrated Learnings

Create custom versions of your button for each Captivate button state and import them using the Button object. You can reuse button graphics you have created in other programs in Captivate. Create a version of your button for each state. Create a button in Captivate.

Social Learning & The Benefits of Employee Generated Content [Customer Story]


In June 2017, Swisscom Enterprise Customers switched from a top-down L&D content generated approach to a social learning marketplace. In other words: our nearly 5,000 employees conceptualize, create and deliver all of our organization’s corporate learning content.

How to create an online course in 5 easy steps


Creating content can be daunting, but it doesn’t have to be! Everyone knows that creating any type of content can be daunting. It’s easier than you think to create and deliver your own beautiful online courses like this! How to Create Killer Courses [Header].

Creating a custom question slide with True/False options

Adobe Captivate

Captivate tries to provide a sufficiently flexible environment to create unique quiz interactions but it is really easy to get lost in the user interface trying to find just the right combination of functions. Creating the questions.

How to Train Your Customer Facing Employees


You ask the salesperson if it’s available, but he asks you to wait and attends another customer instead. That one salesperson- who could have asked another staff member to assist the customer or could have answered the customer’s query for a minute before politely excusing himself to attend to the new customer. This shows how important it is to have quick-thinking and proactive customer facing employees. This is how long-term customer relations are built.

Creating Custom Holiday Stamps Using Snagit on Mac

TechSmith Camtasia

You can decorate your captures in Snagit on Mac by creating your own custom holiday stamps. In this video I show you a couple of different stamps you can create and then add to your custom stamp folder. Tips & How To's Create Custom Holiday Snagit Stamps

Customizing Courses with Astra Theme


Use Astra Theme to create visually stimulating online courses. If you are familiar with WordPress then you know that by default every WordPress learning management system uses custom post types for the course content.