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The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives. The result is a lost message, and a lost opportunity. Liam McCoy: Thanks for this.

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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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Digitizing Customer Experience: A Roadmap for Digitizing Your Journey

Epilogue Systems

Today’s customer journey unfolds on a digital tapestry, vibrant threads weaving through websites, apps, and social media squares. It’s a labyrinth of possibilities, but navigating it successfully requires a new kind of compass: a digitized customer experience (DCX). Digitizing Customer Experience (DCX): What is DCX?

Digital 52
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How Content Digitization and Creation Can Help You Manage Your Documents More Efficiently

Hurix Digital

In this blog, we will show you how you can digitize your documents and boost your productivity with some simple steps and tips. How to Digitize Your Documents in 5 Easy Steps How to Choose the Right Content Digitization and Creation Service Provider Conclusion What is Document Digitization, and Why is it Important?

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Elevating Education with Electronic Book Software

Kitaboo

Instant Delivery Education relies on the efficient distribution of learning materials equitably to all the members of a classroom. Electronic books can be instantly shared over all types of digital channels, like instant messaging, emails, portable storage devices, etc. How to Use Them?

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10 Conflict Resolution Training Software

Ed App

Simply drag and drop your training content, add images or videos, customize the branding, click on publish, and you’re done! . If you want a course that’s more bespoke and personalized to your team’s needs, you can contact EdApp and try out their course creation services. Course creation services. Instant messaging.

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How to enable innovation and creativity in remote teams

Matrix

For example, your customer service team might need access to a business phone line that they can connect to on their smartphone and a cloud CRM system. The good news is that communication in the digital world can include everything from quick instant messaging on tools like Slack to in-depth mentorship programs.