INDUSTRY INSIGHTS YOUR PEERS ARE READING
For instance, we developed a learning portal that allows learners of a soft-skills training company access to short learning modules on the device of their choice. The Power of Service. Customers are shopping online and employees are meeting more on virtual spaces. MORE
The financial services industry has evolved a lot over the last decade. Rob : Seems like a great opportunity for reps to share information – an internal wiki or portal. These are people who prefer to be on the phone talking to their customers or meeting with them over lunch. MORE
One of the most irritating things I see in the market, is when a feature or service that is commonly free turns into a fee based. Especially, when it can mislead end users, who maybe unaware that the feature or service is not needed. If you want to use a freebie, my blog contains an article on free course authoring tools – the most widely used one is courselab. Craig Weiss, Analyst and Author of E-Learning 24/7 blog (me). MORE
Marketplaces & Exchanges by LMS/Learning Portal Vendors. Considering only a couple of vendors are in it right now, that might surprise you, but with so many vendors out there and everyone looking for a way to generate extra cash, including your own customers, this is going to be a real market. The link below will answer all your questions regarding my business and this blog, but for those who can’t wait to know: The blog will continue to exist – 100% free. MORE
But before doing that, it is a good idea to understand the typical services e-learning vendors provide and how they price those services. Services provided by e-learning vendors and how they are priced. You can put it on a website, intranet site, or an online portal. MORE
SaaS stands for Software as a Service. The provider runs back-ups, does server maintenance and security upgrades, and provides IT services that support the clients usage of the software, while the client runs their organization. MORE
What can we do to make our products and services even better? Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. What a year it’s been! MORE
When you need solid advice about learning strategy and technology, which blogs come to mind? If you’ve been ignoring LMS vendor blogs, it’s time to take a closer look. And I’m increasingly impressed by the quality of content in some LMS blogs. Customer Learning. MORE
Whether it’s a new home, a new laptop, or a new Talent Development portal, it’s only human to want to make it yours with your own customizations. to customers that need to go beyond what’s already available in the platform for everybody. Basic customization options in eFrontPro. MORE
Great customer support is an essential resource every growing business wants to provide. However, with high customer expectations and an increasing demand for resources, it’s difficult to achieve. And that’s where customer training comes in. Track your customer training success. MORE
People in your network become the portals to knowledge, opportunity, and information you might not find on your own. Blog this! Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS? MORE
Customers are smart, and they are usually pretty familiar with our product. To reach this point, customers sometimes need to contact Customer Support. Sometimes, things are easy, and our structure and service matches the expectations of our customers. MORE
That’s all good and well, but what if I told you that you should also train your customers. Well, in this post, we’ll be focused on how a company can use eLearning to train their customers, and evaluate its benefits compared to traditional training. But wait… Training customers? MORE
TalentLMS understands how important it is for your learning portal to match your visual identity and general branding (down to the tone of your communications), and it gives you several customization options to help you achieve just that. 1) Upload your own custom Logo & Favicon. MORE
After my last blog post , a commenter asked a pertinent question: Many organizations/companies have multiple intranets, wiki sites, and so forth, often making it difficult for employees to know where to go when they want an answer or more information. I hear it all the time: I ask “are you using portals?&# I use portal as the overarching term as well (also including discussion forums, blogs, profiles…). MORE
Customers that have stayed with their LMS for long periods of time can give you an idea of the stability and longevity of your potential vendor. What is the customer service experience? Is the customer service experience responsive? MORE
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. Create custom written materials by integrating only the portions of the written materials that pertain to your training topics. Blog this! MORE
One of the most important, albeit technical, improvement introduced in the latest TalentLMS release is the free SSL for custom domains. However, when a customer opts to use their own custom domain, a new SSL certification is needed. MORE
Newest Version – LMS/Learning Portal Directory. Nearly all Lite LMS vendors have their pricing listed and I thank them for doing so – frankly, every vendor should (and I’ll explain further down the blog). Ability to e-mail – write and send to people outside of the system, a few vendors are doing this – innovators – and something I believe is needed to enhance LMSs and Learning Portals to the next level. MORE
I have heard from folks, including customers of specific systems – that they dislike their system, but stay with them. They fully customized my system. Virtually any vendor will do heavy customization for you – but there are additional costs to it. The heavy customization was free. The amount was very likely placed into their high setup fee (which for some vendors, covers the customization or moderate customization or even set project hours). MORE
Needing a way to incentivize learning, and radically change their “modus operandi,” the company turned to Docebo to create an ecosystem of bite-sized learning objects via a white labeled Netflix-style learning portal called Apprendo. Intesa Sanpaolo S.p.A MORE
It is too bad, because what they can do far exceeds what is available today, and enables YOU the end user to have the power and control to unlock possibilities for your learners – regardless if they are your employees, customers, wholesalers, etc. Here is just a few of ones I like, that are unique and you could use in your LMS/LCMS/CMS, Learning Portal (caveat: your vendor must be able to accept APIs, otherwise it won’t work). Locate some micro-blogging APIs. MORE
What can we do to make our products and services even better? Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. What a year it’s been! MORE
Web-based learning portals are the ultimate brain food — extending brain power by positioning learning and How-To reference material close to the job, 24/7. Blog this! Download the whitepaper » Blog this! Download the whitepaper » Blog this! MORE
In the simpler times of yore, “corporate branding” meant a company having their own logo and customized letterhead. To “white-label” an online service (in our case, your online training portal), simply means to put your own logo and branding on it. MORE
But “FIDDLESTICKS” (Yes, I said fiddlesticks, this is a professional blog people) you exclaim as you ask yourself “What do I need in an LMS?”. Keep that brand recognition going on all platforms your learners use including your LMS with the ability to brand your portal. MORE
What can we do to make our products and services even better? Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. What a year it’s been! MORE
Quasar, a company based in the United Kingdom, specializes in delivering training on Microsoft applications and customer service to large organizations all over the world by providing courses where and when companies need them. Customer Stories Camtasia Studio Customer Story Training MORE
CourseStage LMS offers adaptive quizzes and customized exam feedback so that learners know where they’re excelling and understand how they can improve in other areas of the course. You won’t have to purchase additional custom features. Self-service portals. MORE
~Your customer doesn’t care how much you know until they know how much you care – Damon Richards, Customer Care Expert. In a customer-centric world, it’s hardly surprising that everything starts and ends with the customer: from your product or service idea to the markets you serve, down to the marketing channels you use, and, especially, the customer service you offer. The Importance of Good Customer Service. Improve Customer Service. MORE
Today, we’re talking to Maria Logotheti, our Customer Support Assistant and all around nice gal. I am a Customer Support Assistant in TalentLMS , but also Quality Assurance Manager for our new application, Snappico. How important is customer feedback in what you do? MORE
When it’s used in the enterprise space, a modern LMS should be able to connect to all kinds of internal (intranet) and third party (Cloud) services, programs and tools. Integrating eFrontPro with an external service using Zapier. MORE
Are you an HR or L&D professional trying to figure out how to expand your training programs to customers, channel partners or others outside of your organization’s walls? Do sponsors want to onboard customers faster or more successfully? MORE
In digital learning students may be required to share their personal information with many online services. Hacking into a online learning portal makes it possible to extract all the student data including their personal details. MORE
Each year, Mindtouch , a customer-success driven SaaS organization, publishes a list of top 100 content experience strategists. A content experience strategist is someone who “has a key strategic and tactical role to enable customer success and self-service through content delivery across the customer journey, delivering best-in-class customer experience. Her blog is a goldmine of anything and everything Captivate. MORE
A lot of great products out there this year, new updates and latest versions; new companies, new services and just some real innovation. I include Learning Portals, LCMSs, as part of the mix. Vendors who are my clients are aware, prior for me working with them, that there is no quid pro quo, nor any special treatment given to them on my blog. Full is unlimited users, free tech and customer support for the first year,lifetime upgrades. LMS Products of the Year 2010. MORE
It is what makes any product or service, aspire to new heights. Provides social learning features including shoutbox, photos, discussion boards, blogs, events, polls, articles. Skinned to match the customer’s look in your system. Nor, a LMS vendor who enable their customers to sell their courses, but only people who have the same LMS vendor can buy and use them. Custom. I love innovation. I especially love it when it happens in the e-learning industry. MORE
Over 90% of LMS vendors had their sites available only in English; so the potential customer could not view it in any other language. A surprisingly number of vendors who offer some form of social learning, whether it is the minimum – a FB like page, micro-blog, even some form of app sharing or collaborative tool, do not have any social media on their site. And yet, every day it happens to a potential customer. We live in a global marketplace. Global. MORE
Blogging Custom Portal Services 
TalentLMS
APRIL 18, 2018
In the simpler times of yore, “corporate branding” meant a company having their own logo and customized letterhead. To “white-label” an online service (in our case, your online training portal), simply means to put your own logo and branding on it.
Clark Quinn
FEBRUARY 17, 2010
After my last blog post , a commenter asked a pertinent question: Many organizations/companies have multiple intranets, wiki sites, and so forth, often making it difficult for employees to know where to go when they want an answer or more information. I hear it all the time: I ask “are you using portals?&# I use portal as the overarching term as well (also including discussion forums, blogs, profiles…).
Talented Learning
DECEMBER 28, 2016
When you need solid advice about learning strategy and technology, which blogs come to mind? If you’ve been ignoring LMS vendor blogs, it’s time to take a closer look. And I’m increasingly impressed by the quality of content in some LMS blogs. Customer Learning.
eFront
MARCH 30, 2017
Whether it’s a new home, a new laptop, or a new Talent Development portal, it’s only human to want to make it yours with your own customizations. to customers that need to go beyond what’s already available in the platform for everybody. Basic customization options in eFrontPro.
Association eLearning
MARCH 1, 2017
But “FIDDLESTICKS” (Yes, I said fiddlesticks, this is a professional blog people) you exclaim as you ask yourself “What do I need in an LMS?”. Keep that brand recognition going on all platforms your learners use including your LMS with the ability to brand your portal.
Dashe & Thomson
NOVEMBER 10, 2011
The financial services industry has evolved a lot over the last decade. Rob : Seems like a great opportunity for reps to share information – an internal wiki or portal. These are people who prefer to be on the phone talking to their customers or meeting with them over lunch.
|
Association eLearning
JANUARY 29, 2015
Customers that have stayed with their LMS for long periods of time can give you an idea of the stability and longevity of your potential vendor. What is the customer service experience? Is the customer service experience responsive?
LearnUpon
MAY 24, 2018
Great customer support is an essential resource every growing business wants to provide. However, with high customer expectations and an increasing demand for resources, it’s difficult to achieve. And that’s where customer training comes in. Track your customer training success.
eFront
OCTOBER 11, 2016
That’s all good and well, but what if I told you that you should also train your customers. Well, in this post, we’ll be focused on how a company can use eLearning to train their customers, and evaluate its benefits compared to traditional training. But wait… Training customers?
Association eLearning
JULY 23, 2015
SaaS stands for Software as a Service. The provider runs back-ups, does server maintenance and security upgrades, and provides IT services that support the clients usage of the software, while the client runs their organization.
CommLab India
JANUARY 26, 2017
But before doing that, it is a good idea to understand the typical services e-learning vendors provide and how they price those services. Services provided by e-learning vendors and how they are priced. You can put it on a website, intranet site, or an online portal.
|
Association eLearning
DECEMBER 24, 2015
What can we do to make our products and services even better? Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. What a year it’s been!
Association eLearning
DECEMBER 24, 2015
What can we do to make our products and services even better? Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. What a year it’s been!
Association eLearning
DECEMBER 24, 2015
What can we do to make our products and services even better? Knowledge Direct 7 goes beyond traditional LMS functionality to provide advanced customization and configuration flexibility. Customizations and integrations are not included. What a year it’s been!
Dashe & Thomson
MARCH 6, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. Create custom written materials by integrating only the portions of the written materials that pertain to your training topics. Blog this!
Dashe & Thomson
FEBRUARY 9, 2011
People in your network become the portals to knowledge, opportunity, and information you might not find on your own. Blog this! Download the whitepaper » Blog this! Search the blog Popular Latest Comments Tags Web-Based, Instructor-Led, EPSS?
TalentLMS
AUGUST 22, 2016
Today, we’re talking to Maria Logotheti, our Customer Support Assistant and all around nice gal. I am a Customer Support Assistant in TalentLMS , but also Quality Assurance Manager for our new application, Snappico. How important is customer feedback in what you do?
Dashe & Thomson
JANUARY 21, 2011
Web-based learning portals are the ultimate brain food — extending brain power by positioning learning and How-To reference material close to the job, 24/7. Blog this! Download the whitepaper » Blog this! Download the whitepaper » Blog this!
eFront
MARCH 8, 2016
When it’s used in the enterprise space, a modern LMS should be able to connect to all kinds of internal (intranet) and third party (Cloud) services, programs and tools. Integrating eFrontPro with an external service using Zapier.
Enyota Learning
JUNE 7, 2018
~Your customer doesn’t care how much you know until they know how much you care – Damon Richards, Customer Care Expert. In a customer-centric world, it’s hardly surprising that everything starts and ends with the customer: from your product or service idea to the markets you serve, down to the marketing channels you use, and, especially, the customer service you offer. The Importance of Good Customer Service. Improve Customer Service.
TalentLMS
MARCH 9, 2016
TalentLMS understands how important it is for your learning portal to match your visual identity and general branding (down to the tone of your communications), and it gives you several customization options to help you achieve just that. 1) Upload your own custom Logo & Favicon.
Talented Learning
JUNE 28, 2017
Are you an HR or L&D professional trying to figure out how to expand your training programs to customers, channel partners or others outside of your organization’s walls? Do sponsors want to onboard customers faster or more successfully?
Docebo
SEPTEMBER 26, 2018
Needing a way to incentivize learning, and radically change their “modus operandi,” the company turned to Docebo to create an ecosystem of bite-sized learning objects via a white labeled Netflix-style learning portal called Apprendo. Intesa Sanpaolo S.p.A
eLearning 24-7
DECEMBER 27, 2010
A lot of great products out there this year, new updates and latest versions; new companies, new services and just some real innovation. I include Learning Portals, LCMSs, as part of the mix. Vendors who are my clients are aware, prior for me working with them, that there is no quid pro quo, nor any special treatment given to them on my blog. Full is unlimited users, free tech and customer support for the first year,lifetime upgrades. LMS Products of the Year 2010.
TechSmith Camtasia
JUNE 28, 2013
Quasar, a company based in the United Kingdom, specializes in delivering training on Microsoft applications and customer service to large organizations all over the world by providing courses where and when companies need them. Customer Stories Camtasia Studio Customer Story Training
Adobe Captivate
MARCH 28, 2019
In digital learning students may be required to share their personal information with many online services. Hacking into a online learning portal makes it possible to extract all the student data including their personal details.
eLearning 24-7
MARCH 30, 2012
I have heard from folks, including customers of specific systems – that they dislike their system, but stay with them. They fully customized my system. Virtually any vendor will do heavy customization for you – but there are additional costs to it. The heavy customization was free. The amount was very likely placed into their high setup fee (which for some vendors, covers the customization or moderate customization or even set project hours).
Adobe Captivate
SEPTEMBER 4, 2017
Each year, Mindtouch , a customer-success driven SaaS organization, publishes a list of top 100 content experience strategists. A content experience strategist is someone who “has a key strategic and tactical role to enable customer success and self-service through content delivery across the customer journey, delivering best-in-class customer experience. Her blog is a goldmine of anything and everything Captivate.
Web Courseworks
JULY 2, 2019
CourseStage LMS offers adaptive quizzes and customized exam feedback so that learners know where they’re excelling and understand how they can improve in other areas of the course. You won’t have to purchase additional custom features. Self-service portals.
eLearning 24-7
DECEMBER 9, 2010
Marketplaces & Exchanges by LMS/Learning Portal Vendors. Considering only a couple of vendors are in it right now, that might surprise you, but with so many vendors out there and everyone looking for a way to generate extra cash, including your own customers, this is going to be a real market. The link below will answer all your questions regarding my business and this blog, but for those who can’t wait to know: The blog will continue to exist – 100% free.
eLearning 24-7
JANUARY 13, 2011
Newest Version – LMS/Learning Portal Directory. Nearly all Lite LMS vendors have their pricing listed and I thank them for doing so – frankly, every vendor should (and I’ll explain further down the blog). Ability to e-mail – write and send to people outside of the system, a few vendors are doing this – innovators – and something I believe is needed to enhance LMSs and Learning Portals to the next level.
G-Cube
AUGUST 12, 2014
For instance, we developed a learning portal that allows learners of a soft-skills training company access to short learning modules on the device of their choice. The Power of Service. Customers are shopping online and employees are meeting more on virtual spaces.
eLearning 24-7
NOVEMBER 5, 2010
One of the most irritating things I see in the market, is when a feature or service that is commonly free turns into a fee based. Especially, when it can mislead end users, who maybe unaware that the feature or service is not needed. If you want to use a freebie, my blog contains an article on free course authoring tools – the most widely used one is courselab. Craig Weiss, Analyst and Author of E-Learning 24/7 blog (me).
eLearning 24-7
JANUARY 20, 2011
It is what makes any product or service, aspire to new heights. Provides social learning features including shoutbox, photos, discussion boards, blogs, events, polls, articles. Skinned to match the customer’s look in your system. Nor, a LMS vendor who enable their customers to sell their courses, but only people who have the same LMS vendor can buy and use them. Custom. I love innovation. I especially love it when it happens in the e-learning industry.
TalentLMS
NOVEMBER 21, 2016
Customers are smart, and they are usually pretty familiar with our product. To reach this point, customers sometimes need to contact Customer Support. Sometimes, things are easy, and our structure and service matches the expectations of our customers.
eLearning 24-7
JULY 30, 2010
It is too bad, because what they can do far exceeds what is available today, and enables YOU the end user to have the power and control to unlock possibilities for your learners – regardless if they are your employees, customers, wholesalers, etc. Here is just a few of ones I like, that are unique and you could use in your LMS/LCMS/CMS, Learning Portal (caveat: your vendor must be able to accept APIs, otherwise it won’t work). Locate some micro-blogging APIs.
eLearning 24-7
SEPTEMBER 24, 2010
Over 90% of LMS vendors had their sites available only in English; so the potential customer could not view it in any other language. A surprisingly number of vendors who offer some form of social learning, whether it is the minimum – a FB like page, micro-blog, even some form of app sharing or collaborative tool, do not have any social media on their site. And yet, every day it happens to a potential customer. We live in a global marketplace. Global.
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