Scissortail's Learning Nest

APRIL 15, 2024

Read on for information about last month’s Women of Learning and Development Conference, a recent study about how users view slides, and supporting autistic learners. Cognitive Load, Student Attention, and PowerPoint Presentations Do you ever wonder how much of your slides learners are actually reading?

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Swift eLearning Services

JULY 24, 2021

You can create beautiful, mobile-ready courses with the all-new Quick Start Projects, ready-to-go slides, and out-of-the-box interactions. Adobe Captivate is an eLearning authoring tool that is used for creating variety of eLearning content such as software simulations, branched scenarios, and training content in HTML5 format.

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Adobe Captivate Adobe Captivate Simulations 98

Atlantic Training

MARCH 23, 2014

Related Customer Service Training Courses. Johnny the Bagger: A True Story of Customer Service. Customer Service Training by NHS. Number of Slides: 16. It also discusses certain skills of customer service like “eye contact” and “mood assessment” that will assist in providing the best possible service.

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Customer Service Sexual Harassment Training PowerPoint Services 40

Integrated Learnings

NOVEMBER 16, 2011

But, did you know it’s also possible to add your own custom navigation buttons onto a slide? With your course open in PowerPoint 2007 or 2010: Create a text box, insert a shape, or add an image onto a slide. Next Slide. Previous Slide. First Slide (restarts course). Last Slide. Last Slide Viewed.

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Fly Plugins

APRIL 2, 2024

That being said, your online course landing page needs to capitalize on the opportunity to make that first impression by doing a few things… Remind your prospective customer of the problem they’re facing by relating to their pain. Clearly communicate that you have a solution to that problem. Identify who your course is intended for.

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Experiencing eLearning

APRIL 7, 2020

I share these links periodically here on my blog. The bottom line is, relationships get stronger through empathy, service, and creating reciprocity where everybody wins. Go watch that customer service agent IN PERSON and see for yourself what they are doing well, what they are not doing well, and what they might be totally missing.

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eLearning Strategy eLearning Consultant eLearning Network 260

Talented Learning

JANUARY 22, 2019

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Are you thinking about starting a customer education program?

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Custom Education Program Metrics 100

eLearningMind

JANUARY 12, 2023

The modern customer has so many good-quality products to choose from these days. But as a result, attracting and retaining customers is more demanding than ever. “Then, how am I going to engage customers? . “Then, how am I going to engage customers?” What is customer engagement? ” you ask.

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eLearning Brothers

JUNE 2, 2016

In one of my previous blogs , I talked about how you could turn the built-in, mundane Storyline player into a customized masterpiece. Below, I will show you how to easily implement these custom players into your awesome templates or courses. The custom player will have all of these features built in.

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Cloudshare

MAY 12, 2020

This blog comes from Jimmy Murthi, technical training manager at Metaswitch Networks. A CloudShare customer, Metaswitch is the world’s leading cloud native communications software company. It develops solutions that positively disrupt the way service providers build, scale, innovate and account for services.

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LearnUpon

MAY 19, 2020

Now more than ever, businesses need to be proactive when it comes to customer success. You need to continuously engage your customers and prove your company’s value to them. . Engaging customers is easier said than done though. You need to use every trick in your customer success arsenal, including training. .

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Edume

DECEMBER 10, 2019

A brief history of Customer Success By now you are probably familiar with the term ‘Customer Success’. And if you aren’t, let us bring you up to speed… The concept arose in relation to a problem, which was that Software as a Service (SaaS) companies - think: Trello, DropBox, Salesforce - were facing high sign up to low renewal rates.

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eLearning Brothers

APRIL 24, 2017

Twenty years ago, “eLearning” was introduced as the web became ubiquitous and authoring tools accessible; yet their limits resulted in a plethora of online slide shows. Also, feel free to check out Julian Stodd’s blog: [link] com/. In some ways, the future of eLearning is here today!

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Solution eLearning eBook Customer Service 127

BrightCarbon

MAY 10, 2023

In our blog post on how to create visual presentations and e-learning we outline how visuals play a big part in helping an audience understand a concept or story (so check that out for more of the theory). Customers like to imagine themselves using and enjoying products. Your presentation can follow them through their customer journey.

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WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. In-person group training sessions for soft skills training like customer service, team-building, and client management.

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Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Thinkdom

JANUARY 9, 2024

This blog post aims to demystify this term, which essentially quantifies the time required to bring an eLearning course to life. The course length can be determined in several ways, such as the number of slides present, the word count of the voiceover, or the actual instructional time required as determined by the Subject Matter Expert.

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Ratio Custom eLearning Development Course Develop 104

eLearning 24-7

AUGUST 17, 2021

Overall though when tied into the other capabilities, and responses to my inquiries – covering a variety of questions and understanding the vendor’s response or lack thereof, will identify where they slide. I just saw a system a few weeks ago, that slides into the “Yowsa” and not in a good way category.

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Learning System System Informal Metrics 105

Association eLearning

AUGUST 30, 2017

And they were swamped by emails asking for clarifications: “Should the people who purchase the organization’s offerings be called ‘customers,’ ‘clients,’ or ‘buyers’?”. Does the learner pass simply by viewing each slide? What’s your preference for wording interaction prompts? (Ex. Click,’ ‘select,’ ‘choose,’ etc.).”.

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Integrated Learnings

FEBRUARY 27, 2013

In a branching scenario , an eLearning slide might only provide the start of a situation. like “correct” or “incorrect,” their choice takes them to a slide that describes the next segment of the scenario.a like “correct” or “incorrect,” their choice takes them to a slide that describes the next segment of the scenario.a

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Scissortail's Learning Nest

AUGUST 29, 2022

Last week, I spent way more time than I probably should have working on my presentation slides for the Transitioning to Learning and Development Conference , which is happening this week. If you’ve been keeping up with this blog, you know that inclusive design is very important to me. For more on slide masters, see this post.

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TalentLMS

AUGUST 4, 2022

For instance, say you’re creating a course on customer service. You might have separate modules to teach handling complaints, solving problems, and building customer relationships. For instance, say you have a company goal of improving customer satisfaction scores by 15% by the end of the year. Presentations and graphics.

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Ed App

SEPTEMBER 8, 2022

This training app is filled with features that encourage learners to engage with their learning more often, such as discussion forums, gamification through real prizes and leaderboards, and interactive lesson slides. Example of SMART Learning Objectives #2 – Improve service times (Food Service Management).

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Learning Objects Learning Objectives Cyber Security Training Examples 59

Ed App

MARCH 7, 2021

Using online services to train canter staff has numerous advantages, such as allowing staff the flexibility of doing the training on their own time, being able to track each trainee’s progress, allowing for more engaging learning activities, and affording more cost-effective training. Call Center Training Course #7 – Service Skills eLearning.

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Kitaboo

FEBRUARY 16, 2024

In this blog, we’ll take you through the key shifts in digital publishing solutions in 2024 and how they are enabling publishers to drive innovation and revenues. With this platform, publishers can embed relevant multimedia elements, such as videos, audio representations, assessments, and slide shows, in an eBook.

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Association eLearning

MAY 3, 2017

The most effective videos show a person what to do or what not to do, especially surrounding topics such as customer service and sales. Did you know that the average blog post which will garner the greatest bang for the SEO buck is 2,500 words? Make it realistic and the learner will better relate.

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Integrated Learnings

JANUARY 17, 2013

Integrated Learning Services Blog Posts - Our own collection of Lectora related blog posts. Slide in Text with Lectora. Using Custom Progress Bars in Lectora. Custom Lectora Video Controls. ©Integrated Learning Services, Inc. Lectora Hotkeys list : Quick reference for keyboard shortcuts.

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The Logical Blog by IconLogic

JUNE 13, 2012

There is a decent amount of customization you can do, but since you are not editing it within PowerPoint (as you would be with Shakespeak), some developers may find it hard to get the poll to exactly match the design of the rest of the presentation.   Click here for pricing plans.  

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Poll PowerPoint Tools Slides 178

LifterLMS

JULY 21, 2021

Learn how to create profitable online courses and membership sites even after failures along the way with Pete McPherson from Do You Even Blog in this episode of the LMScast podcast hosted by Chris Badgett from LifterLMS. I’m joined by a special guest, Pete McPherson, from Do You Even Blog. The service component was there.

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eLearning Brothers

JANUARY 24, 2018

Oh yeah, that’s right, we wrote a blog about that here. You’ll see that there are four slides in the package. Double-click the first slide to open to slide view. For a real course, you might prefer to change the font to white so it shows up better, but we’re just focusing on changing the shape color for this blog.

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Templates Lectora Adobe Captivate Library 107

Integrated Learnings

JULY 13, 2011

Not only is this more visually appealing than a slide of text, but the diagram itself can come in handy as an abbreviated way to refer back to steps in the process throughout the course. While there are many ways to include a story in eLearning , a slide full of text is probably the dullest option. ©Integrated Learning Services, Inc.

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Images PowerPoint Webcast Storyboard 202

Kitaboo

APRIL 21, 2023

When they go for a sales meeting, their sole objective is to turn the prospective customer into a client. Waxing eloquent about your product or service will not work. The customer needs information that helps him solve a problem. The customers can immediately have all the information they want.

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Ed App

MARCH 22, 2021

OrderYOYO, a modern tech company that empowers independent takeaway restaurants to grow, has today announced they have selected our platform to support their rapidly growing internal teams in onboarding and customer support. We’ve also found EdApp’s customisation and innovative capabilities to be a huge draw.

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eLearning Brothers

JULY 12, 2018

Bill West, Executive Director of Custom Services here at eLearning Brothers, and Dr. Michael Allen, the Founder and CEO of Allen Interactions, discussed these new instructional techniques, and some ideas to increase the quality and effectiveness of eLearning. Watch webinar. Watch webinar. Did your favorite webinar make the cut?

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Write Blog Customer Service Articulate Director 90

Ed App

FEBRUARY 12, 2020

Amongst other top courses that we think you’ll find the most useful, discover new courseware that covers the essentials of call center training titled: Call Center Customer Service. What does Call Center Customer Service cover? Ultimately, the courseware is designed to achieve the best customer success experiences. .

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Paradiso Solutions

DECEMBER 4, 2023

A few decades back, corporate learning primarily revolved around in-person instructor-led sessions, mainly using projectors and slides in a traditional classroom setup. This blog aims to provide comprehensive insights into how AI can change corporate learning programs. Get in touch to avail some awesome eLearning services!

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Corporate eLearning Diversity Training Organization Social Networks 52

Paradiso Solutions

DECEMBER 21, 2022

The extensive and customized reports offered by the Paradiso Learning Management System software allow organizations to track user behavior and evaluate the success of their training. This means that websites built using SMARTBUILDER are more likely to be found by potential customers. Employee Self-Service. Cost Savings.

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Software Authoring Tools Management Association Learning Management System 52

Tesseract Learning

MARCH 24, 2021

In this blog, we will look at some tips and strategies, that a facilitator can adopt to ensure the training is engaging and successful. . The content and slide design play a key role in classroom training as well as virtual training. Does that mean you as a facilitator need a new set of skills to deliver training virtually? Conclusion.

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