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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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Social Media: The Virtual “Over-The-Partition” Learning Network.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Social Media: The Virtual “Over-The-Partition” Learning Network by Jolene on April 28, 2011 in Informal Learning , Instructional Design , Training Development , Video , social learning According to the 1996 report from the U.S.

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10 Best Online Course Social Media: Paid & Free

Think Orion

As social media continues to impact consumer shopping behavior, marketers vividly leverage these networks’ drawing power for promotion. percent of the world’s population, are social media users. For this reason, the demand for social media professionals is increasing. billion , or 59.9

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Why Videos and Images Rule for Social Media with Jessie O’Donnell

TechSmith Camtasia

When it comes to using social media to help your customers, it’s often better to show, rather than tell. It’s no secret that videos and images win on social media channels. If you’re using social media to engage with customers, images and videos are a fantastic way to communicate.

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20 hot resources for customer-facing social media

E-Learning Provocateur

Someone asked me recently where they can learn more about customer-facing social media; or in other words, social media used to engage externally with customers rather than internally with colleagues. Social Media Club. 7 Australian Social Media Examples & Case Studies.

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Top 10 customer service training ideas

Ed App

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea #2 – Icebreakers.

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How Freelance Clients Find Me

Experiencing eLearning

The biggest shift for me is that more of my work now comes from networking and referrals rather than from my blog and portfolio. If I was starting over now, I’d register a domain right away and create my blog as part of my website and portfolio. Social media and online communities. Watch the recording.

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