Remove Blogging Remove Custom Remove Services Remove Unison
article thumbnail

Why ‘Workforce Success’ is the new Customer Success

Edume

A brief history of Customer Success By now you are probably familiar with the term ‘Customer Success’. And if you aren’t, let us bring you up to speed… The concept arose in relation to a problem, which was that Software as a Service (SaaS) companies - think: Trello, DropBox, Salesforce - were facing high sign up to low renewal rates.

Custom 64
article thumbnail

And the LMS selection winner is…

eLearning Development

I wanted something that could track courses reliably, integrate with our existing customer extranet, generate basic reports, and be relatively easy to use. Another primary factor was the company and their customer service. By the way, Unison just won the Brandon Hall Gold Award for Best Innovation in Learning Technology.)

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Selecting an LMS: Top 8 Considerations

LearnUpon

Instead, each software solution forms part of an ecosystem that works in unison to automate tasks and improve workflows. For customer education, you can connect with your CRM, and add hundreds, even thousands of customers to the LMS, saving you valuable time. Quality of customer support . No software is an island.

LMS 79
article thumbnail

Top 68 eLearning Posts from April - Hot Topics iPad Google Buzz

eLearning Learning Posts

If you’ve followed this blog long enough, you’ll know that I am big on presentation skills. Here Are More Than 200 Free Rapid E-Learning Tutorials - Rapid eLearning Blog , April 20, 2010 A few weeks ago I offered some advice on how to become an elearning pro without spending a dime. My side comments in italics.