Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Webanywhere

APRIL 22, 2023

Customers have more choices than ever before. One increasingly popular way to do this is by establishing a customer university, an educational program designed to help customers learn more about a company’s products and services. First, let’s define what we mean by a customer university.

Custom 52

Custom Metrics Brandon Hall Social Media 52

Association eLearning

MAY 11, 2016

Digitec, Instructional Designer, Jennifer Ritter wrote a blog about this recently explaining, “I now realize that I was raised with game-based learning. If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.”

Association Learning Management System 100

Association Learning Management System Blended Learning LMS CD-ROM 100

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

Customer Service 70

Customer Service Services Custom Guide 70

Association eLearning

NOVEMBER 4, 2014

Giving a presentation in front of a live audience at a workshop requires a different set of features and considerations than, say, building a self-paced course. Both programs let you save custom themes. You can also customize the color scheme of each object individually. What do we want to use the program for?”. Send via Email.

PowerPoint 225

PowerPoint PPT Authoring Tools Association Learning Management System 225

Wahoo Learning

MARCH 16, 2023

B2B companies that invest in customer training programs have 24% higher profit margins than those that don’t. This shows that customer training is not just a nice-to-have, but a critical element in driving business success. What is Customer Training? According to a report by Training Industry, Inc.,

Custom 52

Custom Training Train Learning Objects 52

Infopro Learning

NOVEMBER 17, 2023

Customers’ expectations have also evolved, demanding personalized services and seamless digital experiences. Servion Global Solutions anticipates that AI will be the driving force behind 95% of customer interactions by the year 2025. Training programs offer personalized learning paths for each participant in the future.

Compliance Training 221

Compliance Training Program Case Study Augmented Reality 221

Infopro Learning

DECEMBER 28, 2023

In this blog, we will dissect the core elements that compose an effective sales training program. The traditional more transactional sales methods from the past are adapting to accommodate the needs of a tech-savvy and well-informed customer base who requires a consultative partner.

Sales 221

Sales Program Effectiveness Diversity Training 221

Learningtogo

AUGUST 11, 2022

This post first appeared in the ATD Blog on the 8th of January. A lot of us watch television on streaming services. The more you use the service and the more you give them feedback, which is how an AI learns, then the better these recommendations get. How Can I Incorporate AI Into My Learning Programs? by Margie Meacham.

Program 162

Program Website Streaming Learning 162

Kitaboo

DECEMBER 19, 2023

Whether it’s exploring new markets, creating new products or services that complement your main offering, or diving into innovative tech, diversification is all about staying agile. It prompts companies to explore new markets, develop novel products or services, and adopt innovative technologies.

Innovation 52

Innovation Authoring Tools Streaming eBook 52

Infopro Learning

MAY 9, 2022

Enables companies to meet customer demands in the best possible manner. Counted among the major advantages of innovative training is that it allows the team members and colleagues to serve customers’ needs better. They can learn the art of interviewing the customers to improve the organization’s offerings.

Pattern 221

Pattern Methods Innovation Roles 221

Paradiso

NOVEMBER 17, 2023

Before we delve deeper into how LMS can specifically benefit the insurance industry, let’s take a quick overview of what this blog is all about. However, traditional training methods like classroom sessions and workshops can be costly, time-consuming, and ineffective. Get in touch to avail some awesome eLearning services!

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Learning Rebels

FEBRUARY 1, 2024

Between designing workshops, crafting engaging training materials, and nurturing employee development, finding time to breathe, let alone be productive, feels like a pipe dream. We juggle diverse tasks, from crafting engaging workshops to collaborating with colleagues and tracking employee progress. Make: Visual automation platform.

Productivity 130

Productivity Product Tools Evernote 130

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. It prepares staff, especially those interacting directly with customers, to excel in their roles.

Case Study 91

Case Study LMS Customer Service Training 91

TalentLMS

MAY 11, 2023

Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas. For example, role-playing exercises, case studies, and interactive workshops can be highly effective in helping salespeople develop their skills. And then, create a more advanced course to upskill your salespeople.

Skills 98

Skills Authoring Tools Metrics Tips 98

Leo Learning

OCTOBER 1, 2019

We recently held a ‘Future Blends and Future Behaviors’ workshop at the prestigious Royal Institution in London. These subjects were then discussed in small workshops, with attendees exploring how these concepts already influenced—or had the potential to benefit—their organization’s learning experiences. Knowing Your Learners.

Behavior 40

Behavior Blended Learning Blended Case Study 40

Learningtogo

MARCH 13, 2023

My contact there is certain it will help us with our workload while improving customer service. There’s no reason a similar approach couldn’t be adapted for adult learners, identifying training needs from performance records to deliver a customized lesson plan for each employee.” Where can I learn about AI?”

Brain 100

Brain Customer Service Exercise Performance Support 100

WhatFix

OCTOBER 31, 2023

Back to Blog Employee Training & Development 9 Key Employee Development Areas for Growth (+Examples) Published: October 31, 2023 Disha Gupta Employees are switching companies, roles, and industries at a higher frequency than ever before. Soft Skills Training: Public speaking, negotiation, and customer interaction courses.

Examples 52

Examples Develop Simulations Agile 52

Petra Mayer

JUNE 20, 2023

This blog explores the benefits, challenges, and risks associated with the rise of AI in L&D and highlights its potential to revolutionize talent development. It draws inspiration from a blog post titled: The Future of L&D: How AI is Revolutionizing Talent Development. In fact, this article was generated using AI technology.

Simulations 52

Simulations Learning Objects Virtual World Coaching 52

Paradiso Solutions

OCTOBER 26, 2023

In today’s banking and finance sectors, multiple challenges threaten long-term sustainability, including evolving customer demands and competition. Traditional methods like attending workshops may not suffice, making learning management systems (LMS) crucial for finance professionals.

LMS 52

LMS Learning Management System Industry System 52

Edume

DECEMBER 10, 2019

A brief history of Customer Success By now you are probably familiar with the term ‘Customer Success’. And if you aren’t, let us bring you up to speed… The concept arose in relation to a problem, which was that Software as a Service (SaaS) companies - think: Trello, DropBox, Salesforce - were facing high sign up to low renewal rates.

Custom 64

Custom Unison Sales Productivity 64

learnWorlds

DECEMBER 20, 2023

In this blog post, you will find a list of exciting and diverse online business ideas tailored to helping you become your own boss. From personal service business ideas to e-commerce, creative ones, as well as home-based business ideas, and many more! There are several small business ideas that you can explore here.

Ideas 52

Ideas Business Portfolio Internationalization 52

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Key Takeaways: Establishing Credibility : Effective product knowledge training is critical to setting a business’s credibility and building customer trust.

Knowledge 52

Knowledge Productivity Product Program 52

Infopro Learning

JULY 5, 2019

Her expertise lies in creating a custom blend of workshops, coaching, simulations and eLearning tools to provide leaders and managers with a competitive advantage. Below are excerpts from the conversation: What do you think is the most important skill a leader must have?

Organization 262

Organization Diversity Training Leadership Blended Learning 262

Infopro Learning

OCTOBER 26, 2023

Let’s explore the key steps to curating a customized learning consulting strategy for your organization. Whether it’s workshops, online courses, mentoring programs, or a blend of various approaches, the goal is to create a holistic and effective learning ecosystem. One size fits all doesn’t cut it anymore.

Consulting 221

Consulting Blended Learning Portfolio Collaboration 221

TalentLMS

DECEMBER 17, 2021

There’s another large, revenue-building treasure just waiting to be mined—your customers. With the right client training, your customers could be one of your company’s most valuable assets. For example, your customers. Onboarding is a one-off investment, which takes place at the beginning of your relationship with a customer.

Sales 98

Sales Training Train LMS 98

Kitaboo

DECEMBER 26, 2023

In this blog, we will explore the foundational strategies that serve as the bedrock for driving production innovation in tech management. Radical Innovation: Pioneering entirely new products or services that redefine markets. Google's Search Engine Google’s search engine epitomizes innovation through a customer-centric approach.

Innovation 52

Innovation Productivity Product Strategy 52

Thinkdom

OCTOBER 10, 2023

The essence of this blog is to spotlight those who are distinguished by their enduring, enterprise-wide dedication to eLearning content development excellence. Culture Training: Develop engaging programmes and workshops to instil and reinforce the organizational culture, values, and ethos among employees. Custom learning solutions.

Custom eLearning Development 52

Custom eLearning Development Blended Learning Content Developer Collaboration 52

Hurix Digital

NOVEMBER 30, 2023

In this blog, we will reveal seven of these lesser-known features that will transform your approach to online education. You can also create badges with custom images, names, descriptions, criteria, and expiry dates. They can also display their badges on their profile or export them to external backpack services.

Moodle 40

Moodle LMS Blended Learning Track 40

Tim Slade

JANUARY 1, 2019

After becoming more proficient with Adobe Muse, I decided to redesign TimSlade.com to introduce my blog. During this period, I was working as the Creative Director for E-Learning Uncovered , where I relaunched the E-Learning Uncovered website and blog. Goal #2: Bring Focus to the Services I Offer. 2013: Building a Visual Brand.

Custom eLearning Development 122

Custom eLearning Development Portfolio Adobe Website 122

learnWorlds

JANUARY 22, 2024

LearnWorlds Support LearnWorlds provides support 24/7 support and onboarding for new customers. Course Masters and LearnWorlds Academy offers free courses and workshops to course creators, elearning resources – ebooks and checklists, and a dedicated Help Center featuring how-to guides. out of 5 based on Capterra’s user reviews.

Authoring Tools 59

Authoring Tools Platform Digital Productivity 59

Hurix Digital

MARCH 13, 2024

This blog outlines the essential elements of creating a solid training plan that not only satisfies legal demands but also promotes ongoing development and raises the bar for patient care. This evaluation will act as a basis for creating customized training programs. Contact us to learn more about our services!

Blended Learning 52

Blended Learning Compliance Training eLearning Strategy Diversity Training 52

Hurix Digital

MARCH 12, 2024

This blog outlines the essential elements of creating a solid training plan that not only satisfies legal demands but also promotes ongoing development and raises the bar for patient care. This evaluation will act as a basis for creating customized training programs. Contact us to learn more about our services!

Standards 52

Standards Blended Learning Simulations Compliance Training 52

WhatFix

FEBRUARY 2, 2023

Back to Blog Employee Training How to Create an Effective Logistics Training Program (2023) February 2, 2023 Adelina Karpenkova Share on facebook Share on twitter Share on linkedin Training is an essential part of any successful logistics business.

Program 52

Program Compliance Training Effectiveness Create 52

WhatFix

MAY 11, 2023

Back to Blog Employee Training & Development 14 Types of Employee Training Programs (+Benefits, Examples) May 11, 2023 Disha Gupta Any company that invests in workplace training is investing in its own success. In-person group training sessions for soft skills training like customer service, team-building, and client management.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Kitaboo

JANUARY 31, 2024

Some of the key features of a digital book creator are: Digital book creators offer features such as text formatting, image insertion, multimedia integration, and the ability to customize layout and design elements. Users can customize fonts, styles, sizes, and colors to enhance the visual appeal and readability of the content.

Digital 52

Digital Authoring Tools Text-to-Speech eBook 52

Matrix

MARCH 11, 2021

Marketers have an ultimate goal – to sell a product or service. Good marketers also recognize the importance of turning any customer into a long-term partner. Still, even the best possible item or service cannot be redeemed in the aftermath of a negative customer experience. Let’s have sales techniques workshops.

Specialist 74

Specialist Training Train Behavior 74