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Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 I would say that they come closer to knowledge management than performance support.

Personal Learning Knowledge Work Environment

Tony Karrer

What sparks this post is the combination of a recent post by Stephen Downes that includes a brief exchange with Jay Cross in the comments and some interesting discussions in the Enterprise 2.0 world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? In it, he points out that a stepping stone to Enterprise 2.0 Learning-Knowledge-Work - they really are the same and I need to do them all at once.