Remove Bloom Remove Compliance Remove Metrics Remove Virtual Teams

Manage Remotely With Coordination, Not Control

CLO Magazine

Virtual working can be successful as long as a firm’s management and leadership style is aligned with the right values. Economics professor Nicholas Bloom of Stanford University conducted research with a 16,000-person Chinese travel agency on the topic. While the study argued in favor of virtual work for call center workers, many jobs have less well-defined metrics — particularly those that rely on deeper expertise and creative problem solving.

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