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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. But you can’t rely only on that.

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Trends in Customer Training LMS: What to Expect in the Future

Paradiso

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91
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Top 10 LMS Software Platforms in 2024

BrainCert

Talent LMS: Talent LMS simplifies training and development for organizations, enhancing employee performance through its powerful learning management system. Absorb LMS: Absorb offers a robust learning management system, empowering organizations to deliver comprehensive training programs and enhance employee knowledge and skills.

LMS 52
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Announcing the Fastest-Growing Job Skills of 2023

Coursera

I’m excited to introduce The Job Skills of 2023 report , which explores the fastest-growing digital and human skills on Coursera entering 2023. Global job skills trends in the report include: The fastest-growing skills are digital skills. The top ten overall fastest-growing skills are digital skills.

Job 111
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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188
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How to Boost Channel Sales Performance: Practical Solutions for Common Challenges

Wahoo Learning

Channel sales play a crucial role in reaching a wider customer base and driving revenue growth. Here, we will explore how to improve your channel sales performance by addressing common challenges businesses often encounter. These channel partners help reach target markets and provide local expertise, customer support and market reach.

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BOB MOSHER – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.