CLO Magazine

OCTOBER 23, 2012

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Human brains are good at pattern matching and extracting meaning, and bad at rote performance and keeping complex intermediate steps in mind.

Performance Support 72

Performance Support Performance Mentoring Suite 72

Jay Cross

MARCH 29, 2015

… The emergent way of learning is more likely to involve community, storytelling, simulation, dynamic learning portals, social network analysis, expertise location, presence awareness, workflow integration, search technology, help desks, spontaneity, personal knowledge management, mobile learning, and co-creation.

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

Jay Cross

JUNE 28, 2011

Knowledge workers create value in workscapes. An online workscape is a network tuned for learning and collaboration. Facility for online discussion, instant messaging, video conferencing. Workers in a workscape learn by solving problems, coming up with fresh thinking, and collaborating with colleagues.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64