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Bob Little – Crystal Balling with Learnnovators

Learnnovators

In reality this has been part of mainstream working practice for many knowledge workers since the 1990s. However, it is still too easy – given today’s authoring tools – for a subject matter expert to produce a ‘brain dump’ and call it e-learning.

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Ten years after

Jay Cross's Informal Learning

Human resources are more important than natural resources, brains more important than brawn. In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. Half of a high-school grads lack the fundamental skills required of an entry-level knowledge worker.

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Informal Learning – the other 80%

Jay Cross

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. Situating our brains in our heads oversimplifies the situation; our brains are distributed throughout our bodies.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Workers are disgruntled. Instead, managers should inspire workers, set expectations, and get out of the way. How workers connect to colleagues and knowledge.