How to Create Learning Program Competency Models [Part 3]
APRIL 23, 2020
discusses how and why the organization created competency models for their learning programs—including advice and best practices for fellow L&D practitioners. Developing Competency Models for Learning Programs. To increase Caterpillar dealerships’ workforce leadership, sales, and product support-related competencies, our Global Dealer Learning (GDL) team created a competency model for each program. How did GDL create competency models for multiple programs?