How to Become a Digital CLO

CLO Magazine

In 1994, software company Asymetrix released ToolBook, a computer-based training authoring tool that made it possible for virtually anyone to create web-based training programs. They will fundamentally alter the CLO’s job and how their teams work.

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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. Sugrue created a four-pronged measurement strategy: reporting, program evaluation, analytics and special studies.

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The CLO Succession Plan

CLO Magazine

GAO), which investigates and audits the expenses in the budgets formulated by Congress. Additionally, Willett has been putting together what she calls the “CLO’s notebook” that explains different aspects of the job in detail.

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CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She took on the brand new role of global CLO at Visa in 2018. It’s no secret that talent is at the center of the modern business agenda and it’s our hope that you’ll hear tips and ideas from this podcast that will help you succeed in business, whether you’re a long-time CLO with decades of experience, whether you aspire to the role in the future or maybe you’re just passionate about the future of learning in today’s organizations.

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The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO.

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. The learning executive’s job is to champion programs that always answer this question with a strategic affirmative.

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3 Guidelines to Consider as a CLO

Training Industry

Examples here would be how to deliver constructive criticism to a subordinate, respond to a co-worker’s offensive remark, bring a meeting back to the stated agenda, or request an increased project budget. Might your budget request be seen as a failure to properly manage resources? Training programs designed by Sloane have won over 70 awards and she is the first instructional designer to be chosen as a Women in Film in Video “Woman of Vision.”

CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas. Plus, co-host Justin Lombardo talks about the three things to look for in a new CLO role and why he thinks centralization is the way to go for the modern learning function. She just landed a new gig, it’s still in Dallas, as senior vice president, talent management and development and CLO at Parkland Hospital and Health System.

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Technology choices need to be strategic

CLO Magazine

Chief Learning Officer is uniquely situated to see all the new and interesting things organizations are doing with technology in their learning and development functions each year, thanks in large part to our LearningElite and Learning In Practice awards programs. At the CLO Symposium on Oct.

It’s a Brand New Ballgame

CLO Magazine

As a CLO, it’s easy to feel like you’re up to bat in the late innings, behind in the count and your team down a couple of runs. Skeptical bosses are looking at you from the dugout, itching to signal for the squeeze play on your learning budget. Mike Prokopeak, Editor in Chief.

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Elite Organizations Come in All Shapes and Sizes

CLO Magazine

A look back at several years of data shows organization type, size and budget vary, but many critical learning priorities are shared — specifically, supporting engagement, reskilling efforts and developing a use case for all tech initiatives.

Origin Learning Wins the 2014 Chief Learning Officer Gold Award for Excellence in Social Learning

Origin Learning

Its these set of features and effective use for training that has helped win the CLO award. The company works with some of the World’s largest conglomerates to design and develop innovative training methods that fit their needs and budgets.

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

We also touch on his efforts at Discover to rethink and expand tuition assistance programs from a benefit to an asset. Jon really wanted to rethink that when he was at Discover and put in place a pretty impressive program to do that. We talked about the tuition assistance program.

Outsourcing: Satisfaction Is Up, Spending Is Down

CLO Magazine

Effective training programs transfer knowledge and skills to employees, customers and partners, help retain employees, and ultimately improve speed to proficiency for everyone. Outsourcing Usage Fluctuates, Budget Spend Declining. Where Is the Training Budget Going and Why?

The 101 on a Chief Learning Officer


You hire an individual who oversees this process, a Chief Learning Officer (CLO). A Chief Learning Officer is a senior level executive who oversees a company’s learning program and strategy by supporting its overall business goals. One of the CLO’s main goals is to develop key skills of the employees, but also to advance the company as a whole. Next the CLO needs to create a learning strategy based on what the company’s goals are. How much does a CLO earn?

Predicting Learning Success

CLO Magazine

Think about the logical chain of value from any learning program: level 1, reaction; level 2, learning; level 3, application; level 4, impact; and level 5, ROI. We know from experience that programs are evaluated infrequently at level 3, less often at level 4 and rarely at level 5.

Learning & Skills Survey: 87% More eLearning & Mobile Learning; 73% Less 2-3 Day Classroom Training

Upside Learning

With L&D budgets still shrinking this does not come as a surprise. Other measures to manage this situation are apparently to do more coaching by line managers and more in-house programs.

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Talk management, not measurement

CLO Magazine

The profession continues to struggle to get budget and attention for more robust measurement strategies. Senior leaders always have many more requests for budget and staff than they can grant, and typically measurement, by itself, does not rise to the top of the priority list.

Thinking Beyond a Seat at the Table

CLO Magazine

It’s time to take the CLO role to a higher level, not just on the organization chart, but in terms of influence and organizational accomplishment. Also, the CLO is responsible for talent development. Evaluation program data exposes weaknesses and strengths.

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Telus Makes Learning Personal

CLO Magazine

Our program is a very robust and comprehensive program,” said Michelle Braden, executive director of TI’s learning and development program. “It Six years ago, TI had no L&D organization or budget. TI’s learning program supports continual development for employees.

How to Get What You Want from Vendors

CLO Magazine

AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor? What sort of information is vital to communicate in order to ensure that CLO and vendor work together efficiently?

The face of higher education is changing

CLO Magazine

But not every 30-something wants (or needs) to enroll in a degree program to acquire skills they need to do their job, gain a promotion or switch fields. With its distance education program, Unity serves up five-week undergraduate terms and eight-week graduate cycles.

The Number One Reason Your Employees Are Complaining About Your Training

SHIFT eLearning

Your company has just upped the training budget and rolled out a new set of eLearning courses. It is natural for you to want to know before you launch a new set of training programs. You are upbeat and confident that these courses will help your employees be on top of their game.

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Takeaways from Learning 2017

Association eLearning

Trying to require or assign one-size-fits all programs probably won’t go over well in the long run. And, who knows, it may even help you get a bit more budget to work with in the long run if you can show that what you’re doing makes a difference.

Think like a CEO: What CEOs want from their CLOs

Training Orchestra

He had a lot of freedom to design a learning strategy and develop programs, but he was under constant pressure to prove the impact of his work. CEOs are usually better positioned to look at training in relation to larger business goals , which is why the CEO to CLO relationship is so important. At Training Orchestra, we work with both CEOs and CLOs, and their perspectives offer valuable insight on what CEOs actually expect from their CLO , and what the priorities should be.

The Weather Man

CLO Magazine

It set a new priority for learning so that in 2015, when NWS went through a reorganization, the senior leadership all agreed the organization needed a CLO to “address all of the development needs of the workforce,” said Mary Erickson, deputy director of NWS.

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Excellence in E-Learning

CLO Magazine

Excellence in E-Learning recognizes vendors that have rolled out an innovative and effective e-learning program or suite for a client. This new model allowed Nielsen to target each of its challenges in a cost-effective way and on a tight budget.

Benchmark Your Training With Our Learning Solution Scorecard

Bottom-Line Performance

When learning solutions are successful, job performance improves, satisfaction increases, the business meets its goals, and L&D professionals receive more budget (!) All training is designed to help target learners improve their performance, but that’s not where the story ends.

Learning Measurement, It’s Top of Mind


Did you know that when IQPC polled its CLO community for 2018 priorities two of the top five on the list were learning measurement and analytics? So, here is another question, why haven’t most organizations with meaningful learning budgets implemented a repeatable measurement solution to optimize their L&D programs? Tools and budget are lacking.

Leverage AI to foster a learn-it-all culture

CLO Magazine

However, building on your internal capability is more budget friendly. However, while business leaders are recognizing the potential for AI, only 3 percent are planning significant increases to their training budgets to support employees during the transition.

3 Employee-Centric Best Practices

CLO Magazine

In addition, corporate learning programs must have buy-in from C-suite peers, which isn’t always easy with so many competing priorities. L&D programs are too often considered a low priority, which can deprioritize executive support and funding compared to other initiatives.

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Show Me the Money — and the Strategy

CLO Magazine

In the 2016 CLO Learning Investments Survey, published this past October, more than 120 CLOs described their intentions to expand learning technology and services use and detailed how their spending will change between 2016 and 2017. Good news, learning leaders.

Becoming the Amazon of Training: Managing a Global Training Operation

Training Orchestra

Even more importantly, how can it achieve this goal while keeping the training budget in check ? As your organization scales, monitoring is crucial to improve performance and ensure alignment with the strategic plan and budget. Manage your budget optimally and forecast future costs.

Alec Ross on the Future of Learning

CLO Magazine

CLO: When you think about the future of learning, what technologies do you think will have the biggest impact? CLO: How will artificial intelligence change the way we create and engage with information as learners?

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2019: The Year of Learning and Development

CLO Magazine

After decades of fighting for budgets and justifying their existence, these L&D professionals are finally getting the respect and resources they deserve. Also Read the 2018 Training Provider Sector Report: Your Training Program Is Not Enough.

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The DevLearn eLearning Rockstar Stage Reveal

eLearning Brothers

Audience: Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.). Audience: Novice to advanced project managers, managers, directors, and senior leaders (VP, CLO, executive, etc.).

Feed the Gorilla

CLO Magazine

The price of oil is causing uncertainty and reducing budgets in oil producing countries. This is a good time to reflect on how executives see the learning and development budget. Learning needs more budget not less. We are living in a world of economic uncertainty.