Learning & Development: How To Do It Right (2020 Update)
APRIL 30, 2020
By reflecting on Learning and Development (L&D) as a whole and the strategies we know don’t work, we can rewrite our approach to talent management. Playbook: Just Do It (Right). They fear a loss of revenue and business to competitors, eroding customer satisfaction, and delaying product development. Customer Satisfaction. One of the best indicators of success in talent development is your customer satisfaction scores. Playbook: Just Do It (Right).