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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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The $2 Whiteboard Shows Power of Peer-to-Peer Learning | Social.

Dashe & Thomson

Blog, including “Collaborative Learning Lessons from Wikipedia (and Small Insects)” and “The $2 Whiteboard Shows Power of Peer-to-Peer Learning”, while a core curriculum of base training material is essential to spark the learning process [.] Download the whitepaper » Blog this! It is amazing ho. Liam McCoy: Thanks for this. Properly d.

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Online Video: the Perfect Social Learning Tool? | Social Learning Blog

Dashe & Thomson

Instructional designers would be wise to become versed in basic video production, since its utility and ubiquity as a learning tool will only continue to grow. But why is video so much more effective at accelerating innovation than, say, print – or even eLearning? Download the whitepaper » Blog this! It is amazing ho. Properly d.

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Applications of online training: customer service

eFront

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. Employee efficiency is thereby increased and they are better equipped to deal effectively with customers.

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Facebook or Kanye West: Which Pop Icon Has a Future in Enterprise.

Dashe & Thomson

Wikipedia recently reported that there are now over 500 million users on this social networking giant, 175 million people log into Facebook every day and Facebook Mobile exceeded 100 million users early last year. Personally, I enjoy looking at pictures that friends post and that’s the extent of my love for Facebook. And that’s fine.

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Facebook or Kanye West: Which Pop Icon Has a Future in Enterprise.

Dashe & Thomson

Wikipedia recently reported that there are now over 500 million users on this social networking giant, 175 million people log into Facebook every day and Facebook Mobile exceeded 100 million users early last year. Personally, I enjoy looking at pictures that friends post and that’s the extent of my love for Facebook. And that’s fine.

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Collaborative Learning Lessons from Wikipedia (and Small Insects.

Dashe & Thomson

A remarkable example of this phenomenon can be found in Wikipedia, a completely user-driven Collaborative Knowledge Support System (my own term) that has become not only the most all-encompassing compendium of knowledge in world history, but increasingly the resource of choice for information on current events. It is amazing ho. Properly d.

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