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LMS News. Directory. Plus E-Learning Notes

eLearning 24-7

Consumers expect a one business day response. Hiring someone who offers business intelligence services. Checking out and reporting on Meridian Knowledge, Beeline Orchestra, RISC, Learn.com. Studies show that if people cannot find the information in less than 30-45 seconds they are gone and are not coming back. Reality Check.

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How to Train Your Customers

CLO Magazine

A 2010 Aberdeen Group study of nearly 400 organizations found 51 percent of employers trained customers, and another 41 percent trained business partners such as distributors, advisers and vendors. “And about half of the remaining 70 percent of those inquires have a component for training customers or business partners.”

Custom 64