The Missing Metric: Why the Learning Industry Doesn’t Track ROI
DECEMBER 8, 2017
Why is ROI not a commonly used metric for success in learning? There are great authoring tools such as Adobe Captivate and Articulate, simulation tools such as WalkMe, and don’t forget about custom development as I don’t want to leave our code wizards behind. In order to generate a true ROI for your learning investment you need to measure the impact on the business and that requires an integration with systems such as your ERP, Salesforce, etc….