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How to select candidates for executive coaching in your company

CLO Magazine

From CEOs and other members of the C-suite to vice presidents, directors, and senior and middle managers, it’s important to note that there’s no one-size-fits-all approach to designing coaching engagements. A prospective candidate for executive coaching should possess each of the following.

Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. HR and L&D leaders will likely begin by considering what role communications coaching and language learning programs can play in helping to meet the development need. The following scenario is based on an actual coaching engagement.

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Coaching vs. Consulting: Find the Perfect Balance to Get Buy-in and Results

CLO Magazine

Chief learning officers should consult as well as coach stakeholders while partnering with business units to develop learning strategies. But to improve their influence and results they’ll need to clarify the difference between coaching and consulting, and find the right balance for each initiative they lead. Both coaching and consulting begin with a well-defined problem, challenge or opportunity that is causing pain for the other party.

How to Become a Digital CLO

CLO Magazine

They will fundamentally alter the CLO’s job and how their teams work. Companies were expanding into new countries, and the talent war began heating up, forcing executives to acknowledge the importance of learning and workforce engagement to their long-term business strategies. The combination of increased demand for training and new tools to deliver it set the stage for learning leaders to gain new authority in the business. Tags: digital CLO , engagement , LMS.

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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO. Aligning Learning With the Business. One of the most critical issues is to ensure that learning is aligned with the business. Managing Learning as a Business.

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The Business Impact Award

CLO Magazine

The Business Impact Award is for learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. In a highly competitive market, providing educational and motivational training is key to preparing sales consultants to discuss and compare the product to its competitors. The post The Business Impact Award appeared first on Chief Learning Officer - CLO Media.

The Business Partnership Award

CLO Magazine

The Business Partnership Award is for learning departments that have partnered in a progressive way with business partners or external organizational divisions and functions such as the sales and marketing department or external customer groups to develop and deliver a targeted employee development program that supports the partner’s goals. To accomplish this, GM had to develop successful partnerships with regional learning leaders and business partners.

The CEO and Me

CLO Magazine

It goes without saying that the most important relationship a CLO has is with the CEO. After all, how the CEO defines, embraces and supports the role of the CLO will determine how much impact the CLO can have in the company and whether the role will be fulfilling. In the eyes of the CEO, the CLO may also be the executor of special projects, essentially serving as an internal consultant and a trusted advisor. Defining the CLO Role.

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Is Your Learning Organization Agility Fit?

CLO Magazine

For CLOs, it has become a business imperative to develop agility and capability to meet the talent needs of organizations that are rapidly changing in such a turbulent environment. The Imperative for CLO Agility . Leadership development and executive coaching programs will need to emphasize the new challenges of leading in a gig economy. The results of the assessment serve as the pre-workout physical for a CLO’s agility fitness plan.

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A Life of Learning

CLO Magazine

He really lives learning,” said Kayvan Kian, a junior partner at global management consulting firm McKinsey & Co., Nick is the true depiction of what a ‘lifelong learner’ should be,” said Ursula Fear, an associate with talent consulting firm Catalyst Consulting South Africa and van Dam’s former colleague at Deloitte, where he was global CLO and director of human capital.

A learner and a teacher at heart

CLO Magazine

But by the end of her four years at Vanderbilt, she had become more interested in the corporate world and wondered what a career in business might look like for her. A Consultative Approach. As head of talent and L&D at PerkinElmer, Sullivan is in charge of ensuring the company’s 12,000 employees are properly trained, engaged, supported and coached, as well as making sure the company recruits and retains the best and brightest individuals.

Learning to Innovate

CLO Magazine

Photo by Brian Flaherty In 2000, Louise Kyhl Triolo was a fresh-faced, newly minted master’s program graduate in Copenhagen, helping fellow Danish citizens find jobs through her role as an outplacement consultant, when she made the decision to move to Paris. “I wanted to know what it was like to work in a business, and I wanted to do that in Paris because I loved France and knew how to speak French,” she said.

At Accenture, Truly Human Learning Pays Off

CLO Magazine

In 2017, the talent and learning organization of global management consulting firm Accenture aided the firm in its effort to help clients with the digital transformation of the world through a future-oriented strategy. In 2014, Accenture also won the CLO LearningElite award, when they had 305,000 employees and $30 billion in revenue. Accenture’s future-oriented strategy drives forward the firm’s own business and the businesses of its clients.

Deloitte’s Learning Function Aims to be So Visible, It’s Invisible

CLO Magazine

While many learning functions have to prove their alignment and benefit to business strategy, Deloitte’s talent development team purposefully built alignment into the structure of the company and its learning initiatives. To determine those needs, each CLO regularly consults with their respective chief talent officer to learn the business goals around client services, market growth, operational performance and talent.

Akiba Smith-Francis of Egon Zehnder talks about her learning career

CLO Magazine

Akiba Smith-Francis, Consultant, Egon Zehnder. I got into coaching rather unexpectedly and was surprised by how much I loved it. I started by advising nontraditional applicants to elite business schools, to help them understand how to tell their story in a context that was totally unfamiliar to them. Business school was not my ultimate focus — it was supporting others in reaching their potential. What is your favorite part of being a coach?

There and Back Again: A Journey of Learning

CLO Magazine

Prior to it, she oversaw learning strategy and execution for one of the company’s largest global lines, the institutional business that provides clients with products and services like onsite employee training and inspections. Employing roughly 47,000 people worldwide and operating in 170 countries, Ecolab, which was founded in 1923, boasts a business portfolio that includes clean water, hygiene, oil and gas, and manufacturing. Nobody sat down and said here’s your journey to CLO.”.

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

One of the ways Nationwide ensures its delivery strategy works is through a shared consulting model and intake process. According to its LearningElite application, the successful link of learning strategy and business strategy starts with the engagement of its human resources business partners as liaisons with enterprise leadership. These business partners help identify knowledge and skill gaps and learning opportunities.

Women and Diversity in the Workplace: Do Your Inclusivity Initiatives Measure Up?

CLO Magazine

In facilitating a learning initiative at a Big 4 consulting firm, I heard from a young Asian woman struggling to understand what was appropriate: “How do I promote myself without coming across as too showy or aggressive? Provide specialized coaching/mentoring. Women from multicultural backgrounds can benefit from having a coach or mentor with whom they can surface unconscious biases , discuss options and hone their communications skills.

Making the ask: securing a learning budget during economic hardship

CLO Magazine

In our session, poll results indicated that a fear of fracturing the relationship that learning leaders have with business leaders and/or those with budget authority within their company led the way, understandably, as these are important internal stakeholders you are trying to influence. Consider leveraging this Boston Consulting Group graphic or others from previous recessions to help support your case by showing real hard evidence.



ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. It also involves using a performance consulting approach to identify root causes of performance problems.

5 strategies to disrupt the corporate learning and development industry

CLO Magazine

Authentic skill building, coaching and individualized learning is key to achieving this vision. Here’s what we can do to shift the learning ecosystem to bring about significant change and ultimately achieve greater business outcomes.

A Quest for Success

CLO Magazine

To help with the meta-design options for LQA’s development, Stroud brought in Pete Cuozzo, founder and president of Cuozzo Enterprises, a management consulting firm specializing in leadership development, individual and team coaching, and organization development. “In Senior management decided to adopt the one-week in-residence option with 42 participants per session, along with an action learning component focused on strategic, enterprise-wide business opportunities.”.

3 C-Skills for the C-Suite

CLO Magazine

Earlier this month Forbes Coaches Council laid out more than a dozen skills next-gen leaders need today that weren’t essential a decade ago. Influences like globalization and the rise of digital technology have deepened the complexity of today’s business environment, revealed areas of opportunity for industry disruptors, challenged traditional business models and transformed how work gets done.

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Excellence in E-Learning

CLO Magazine

Due to increase in competition within the travel industry, new critical skills continued to be added to the roles of team members, and the learning and development team recognized the need for a learning platform that could deliver new learning at the speed of business. Consultants struggled with deciphering whether they were reading the most current documents and lacked the time to search through countless forms on their computers.

8 Top Learning and Development Podcasts


Hosted by Jacob Morgan, this weekly show gives you the inside track from senior executives and business leaders around the world on the future of work. Every month Kineo Solutions Consultant Paul Westlake gets some of his colleagues together to discuss a hot topic in the L&D industry. The eLearning Coach. Hearing from other industry experts is a great way to keep your finger on the pulse, get new ideas and inspiration for how to improve L&D in your organization.

Excellence in Partnership

CLO Magazine

Excellence in Partnership recognizes vendors or consultants that have effectively supported a client’s learning and development function to set strategy or establish or implement a program via consulting or whole or partial outsources services. Specifically, they wanted to ensure that global organizational standards around coaching and performance management, innovation, strategy execution, and diversity and inclusion were embedded as critical skills for new managers.

The how to guide on the principles of the #elearningmanifesto: 1 Do Not Assume that Learning is the Solution

Challenge to Learn

Maybe performance support is, maybe coaching is, maybe a knowledge management system is, maybe social sharing is, maybe an apprenticeship program is, maybe … is learning not the answer. From the business or the C-level something drips down in the form of an assignment. There is no room for discussion whether or not learning is the solution or even to have clarity on which business problem we are trying to solve.

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The 50:50 learning model

CLO Magazine

Corporate L&D is a key component of any business’s overall strategy. Yet startup businesses may not have enough funds or resources available to make this learning happen for their employees. In our research conducted with participant startup entrepreneurs and consultants, we found that small businesses are invariably self-driven and social at work. Social Learning: Shadowing, Coaching and Knowledge Sharing.

Is There a Gender Gap in Workplace Training?

CLO Magazine

Ilona Kalantarova, a consultant at strategy implementation firm BTS, agreed. The program provides women with a six-month “leadership journey,” consisting of an assessment of their strengths and opportunities, executive coaching and sponsorship. Kalantarova believes the most important aspect to succeeding in an executive position is having a financial understanding, so the core of the experience is “improving the business and financial acumen.”.

Partnering With the C-Suite

CLO Magazine

The CLO is strategically positioned to focus on business objectives, outcomes and costs. Partnering with line of business leaders is a natural next step. Successful chief learning officers understand that business longevity is defined by an ability to innovate and adapt. The key to harnessing this advantage, however, resides in partnering effectively with members of the C-suite, helping them to view learning and development as a critical business investment.

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Creating an environment for effective learning measurement

CLO Magazine

In relative terms, the progression is simple: The learner does research (in consultation with mentors) and decides on the credential that fits with their career aspirations, fills any minimum requirement gaps, registers for the exam, studies a prescribed curriculum and passes the test.

Shattering the way L&D thinks about measurement

CLO Magazine

5), consulting more deeply with the business (No. Then, they did their best to correlate changes in business results to marketing activities. What does the business need to do, and how can L&D leverage data to make it happen? Square peg. Round hole.

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Excellence in Blended Learning

CLO Magazine

BMS wanted learning to be easily consumed; to capture managers’ attention and engage them in skill development like coaching, giving and receiving feedback. GP Strategies is a global performance improvement company focused on: sales and technical training, eLearning solutions, management consulting and engineering services. GP Strategies introduced an online learning platform to help managers improve their skills in coaching and drive performance.

15 performance questions L&D should ask (before running)

Learning Wire

The digital workplace is truly disrupting all business, and learning is no exception. This implies aligning L&D strategy to business and learner needs: we need to ensure that there is a clear line of sight between L&D activity and organizational performance. Business leaders want learning programs to target relevant and measurable business results. Each of the 15 performance questions is followed by the related exemplary answer from the business stakeholder.

Helping Leaders Create Leaders

CLO Magazine

When executives hit a stall, they tend to redouble their efforts to engineer a revival through reorganizing, bringing in outside experts, hiring new executives who have “been there before,” building organizational infrastructure, running more analytics or transforming business processes. As consultants, we often hear from executives who say, “We need to create a leadership development program.” Fewer still feel inclined or equipped to coach or teach leaders.

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Practical leadership development principles for a COVID-19 world

CLO Magazine

Business is difficult in the shadow of a pandemic. But you also know that if you stop developing your talent and your leaders, your business could suffer long-term negative effects from being passive with your learning and development goals during these challenging times.