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Meet the CLO Advisory Board: Diane August

CLO Magazine

Chief Learning Officer recently had a conversation with Diane August, chief learning architect at Nationwide Insurance. Chief Learning Officer: Where is your hometown? CLO: What was your first official job in learning and development?

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The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”. To read more see the whole guide “ The Three Levers of a Successful CLO ”. It’s Time For L&D to Own Business Transformation.

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CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She’s been at the forefront of corporate learning for a couple of decades, leading the learning function at companies like Lockheed Martin, Heinz, Sun Microsystems and SuccessFactors/SAP. And now, after years away, she’s a chief learning officer again. She took on the brand new role of global CLO at Visa in 2018. But what’s most important about this conversation is what she has to say about the future of the chief learning officer role.

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From higher ed to PepsiCo CLO

CLO Magazine

That led PepsiCo to hire Molly Nagler as the company’s new chief learning officer. So when she was offered a position as director of academic planning at Berkeley’s Haas School of Business, it felt like a perfect fit. “It Executive education is like consulting,” Nagler says.

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Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

WELCOME TO EPISODE 28 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 28 – TOPIC SUMMARY AND GUEST: Today I have the pleasure of talking with someone who is both an experienced learning practitioner and an instructional technology innovator. Your background as a learning professional is rich and varied. It’s a learning company.

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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Moreover, I would urge all learning folks to join this group—just to keep learning and evolving…and to contribute to these discussions so that we can all learn together. Here’s to continuous, lifelong learning! Collective Learning rocks!!! Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do?

Coaching vs. Consulting: Find the Perfect Balance to Get Buy-in and Results

CLO Magazine

Chief learning officers should consult as well as coach stakeholders while partnering with business units to develop learning strategies. But to improve their influence and results they’ll need to clarify the difference between coaching and consulting, and find the right balance for each initiative they lead. Both coaching and consulting begin with a well-defined problem, challenge or opportunity that is causing pain for the other party.

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. How do I see workplace learning shaping up five years from now? I am not the kind to crystal gaze.

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CLO Investments Focus on Relevance and Technology

CLO Magazine

Investment in learning technologies and learning content appear to be spending priorities. Conversely, performance consulting seems to be declining in importance. Most enterprises expect to continue their technology investment in learning management systems, assessment systems and content authoring, and want to leverage new delivery modalities such as simulations and mobile learning. Learning strategy has increased in importance during the prior several years.

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The Continued Evolution of the CLO

CLO Magazine

Amid ongoing transformation of the CLO role, today’s learning leaders need to continue to hone their business acumen. As CEO of Korn/Ferry’s leadership and talent consulting practice, Ana Dutra has a window into the internal workings of many of the world’s largest companies. For the 10-year anniversary of the magazine, Chief Learning Officer asked Dutra how and why the role of CLO has shifted from order-taker in chief to a strategic business partner.

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Chief Learning Officer announces its 2021 LearningElite finalists

CLO Magazine

Each year, Chief Learning Officer recognizes the learning and development industry’s top organizations with the LearningElite Awards program. Southwest Business Corporation. Syneos Health Learning Solutions. Tata Consultancy Services, Ltd.

CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

There’s a constant push and pull taking place in the learning function. In this podcast recorded live in front of an audience at the House of Blues in Dallas, the chief learning officer of Children’s Health shares how to navigate centralization conversations with executives, tips to overcome organizational skepticism and how important it is to focus on getting the right people on the learning team. Visit getbridge.com to learn more. Learn more at oreilly.com.

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The Business Impact Award

CLO Magazine

The Business Impact Award is for learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. Chris Bower, Global Director, GM Center of Learning. In a highly competitive market, providing educational and motivational training is key to preparing sales consultants to discuss and compare the product to its competitors.

The Changing Face of Work and Workplace Learning

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. How do I see workplace learning shaping up five years from now?

The 101 on a Chief Learning Officer

Continu

In fact a survey by Robert Half found a strong learning culture led to a 30 to 50 percent higher retention rate in companies. So how do you ensure learning takes center stage within your organization? You hire an individual who oversees this process, a Chief Learning Officer (CLO). What is a Chief Learning Officer? He hired Steve Kerr, then a consultant for the company, to be the Chief Learning Officer overseeing employee development.

Podcast 27: What Makes Microlearning Work? – With Karl Kapp

Talented Learning

WELCOME TO EPISODE 27 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. If you’re a regular listener, you’ll recall that Karl joined us nearly two years ago to discuss gamification in business applications. It’s useful to consider how they can work together to improve learning outcomes. Mix multiple learning domains.

At Accenture, Truly Human Learning Pays Off

CLO Magazine

In 2017, the talent and learning organization of global management consulting firm Accenture aided the firm in its effort to help clients with the digital transformation of the world through a future-oriented strategy. With more than 425,000 employees in 120 countries and 40 industries, the sheer scale and scope of the learning efforts at the world’s largest independent technology services provider makes the firm stand out.

Deloitte’s Learning Function Aims to be So Visible, It’s Invisible

CLO Magazine

While many learning functions have to prove their alignment and benefit to business strategy, Deloitte’s talent development team purposefully built alignment into the structure of the company and its learning initiatives. To determine those needs, each CLO regularly consults with their respective chief talent officer to learn the business goals around client services, market growth, operational performance and talent.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

E DITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. They give attendees an opportunity to talk in real-time with the people behind your product and learn exactly why they should stick around. WANT TO LEARN MORE?

5A Learning for the digital age

CLO Magazine

The dramatic impact of digital technologies is disrupting businesses and business models across industries. The “consumerization of IT” ushered in by the five digital forces — social, mobile, big data and analytics, cloud, and AI and robotics — has changed the way we work, interact and learn. These digital technologies are revolutionizing the very nature of business processes of enterprises globally, leading them to adopt new business models. The Business 4.0

2019 LearningElite: Embracing Change

CLO Magazine

Nationwide Chief Learning Architect Diane August, left, and Kathy Smith, vice president, talent management and development. It’s been almost a decade since Chief Learning Officer first introduced the LearningElite, its annual learning and development benchmarking program. Over the years, we’ve heard countless stories from companies large and small about how organizations structure the learning function and tackle change. This year’s theme is disruption and learning.

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

There are three things that make Nationwide’s learning program elite, according to Kathleen L. “One is that it is a highly collaborative community of learning leaders across the company,” Smith said. The second thing is the way learning is integrated. Our leaders are highly engaged in learning – they participate, they contribute, they strategize with us, they help define outcomes, and they ensure that the metrics for everything that we do are visible.”

There and Back Again: A Journey of Learning

CLO Magazine

Roz Tsai’s fascination with learning is rooted in her history. He brought it home to his daughter, taught her how to use their dictionary, and she learned to read before finally getting to attend school at age 8. “If Life has shown her that learning should not be taken for granted. Part of this strategy included creating Tsai’s corporate learning officer role to ensure learning and development is a key enabler for the company’s talent ambition.

THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce.

CFO, Friend or Foe?

CLO Magazine

Speaking at a Human Capital Analytics Conference in New York, the chief learning officer for a large telecom made an interesting comment about her relationship with the CFO: “Two years ago, I usually tried to avoid meeting with our CFO. Now, I consider the CFO a colleague, an ally and a partner as we drive value from learning and talent development.”. In most organizations, the CFO is gaining influence and is now more involved in learning and development than any time in the past.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role. A well-designed Corporate University (I will discuss the design aspect in a sequel to this post) is aptly positioned to tackle both business issues and talent issues. MOOCs in Workplace Learning – Part 1: Some Points to Consider.

Learning Never Ends at McKinsey

CLO Magazine

the global management consulting firm headquartered in New York, the pressure is even greater. When other companies need help to understand the trends affecting their industries, they rely on McKinsey’s 10,000 consultants and 2,000 research and information professionals to help them navigate these changes. The world is changing at an extraordinary pace, and our clients expect McKinsey to be ahead of the curve,” said Nick van Dam, global chief learning officer for McKinsey.

Good Vibrations

CLO Magazine

According to a survey of Chief Learning Officer Business Intelligence Board, a majority (59 percent) of CLOs say their outlook for 2018 is more optimistic than 2017, with 29 percent saying their outlook is the same and 11 percent less optimistic. The highest priorities are learning strategy and content delivery, with 56 percent and 48 percent respectively saying those are either essential or high priority spending categories (Figure 3).

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

I recently wrote about the challenges of integrating social learning in the workplace. Even as I was mulling over the topic and browsing through Dion Hinchcliffe’s posts for insights on social business, I had a moment of epiphany. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first. …for a ‘learning organization it is not enough to survive.

Learning Cafe Workplace Trends Forum – Looking back at 2013. What is coming in 2014

Learning Cafe

We speak to a panel of learning and performance managers and consultants to review the year that was and the next one. We discuss: Panel Discussion 1- CLO Forum. Business drivers for Learning in 2013. How Learning design and delivery has changed. Panel Discussion 2 – Consultants Forum. Influences changing the business model of Learning. Current pet interest in Learning. CLO Panel. Consultants Panel.

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Our Top 10 Picks to Keep You On Top

Degreed

Harvard Business Review’s, “ Great Businesses Scale Their Learning, Not Just Their Operations ,” by Deloitte’s John Hagel and John Seely-Brown. Most learning strategies are built to share existing knowledge. LeapGen’s “ Digital Learning on the Road to 2020 ” report. RedThread Research’s “ Learning Technology Landscape: The Wild, Wild, West ” report. This report is a simple, clear analysis of what learning technology vendors are offering.

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Boost your L&D visibility & credibility – The Annual Learning Report

Learning Wire

Both desk research and recent interviews with 50+ CLOs underline that even today, many of the biggest corporate learning functions struggle to show their added value. This article enables you to create your own Annual Learning Report, offering an opportunity to boost your credibility and visibility for key business stakeholders. 1996) state, the model only focuses on face-to-face training, neglecting other L&D activities as for example informal learning.

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Chief Learning Officer announces its 2019 Learning In Practice Award winners

CLO Magazine

Chief Learning Officer has revealed the winners of the 2019 Learning in Practice Awards. The winners and their final rankings were announced during a special awards luncheon Monday, October 14, at CLO’s Fall Symposium in Chicago. Since 2003, the Learning In Practice Awards have recognized learning leaders who demonstrate excellence in the design and delivery of workforce learning and development programs. 2019 CLO OF THE YEAR.

Chief Learning Officer announces the 2019 Learning In Practice Award finalists

CLO Magazine

Chief Learning Officer has revealed the finalists for its 2019 Learning In Practice Awards. The awards were established in 2003 to recognize learning leaders who have demonstrated excellence in the design and delivery of employee development programs. Finalists will win a gold, silver or bronze award during a special awards luncheon on Monday, October 14, at the Fall CLO Symposium in Chicago. THE BUSINESS IMPACT AWARD. THE BUSINESS PARTNERSHIP AWARD.

Change of Plans: Updates on Degreed Events

Degreed

Join us for a town hall on current market challenges through the eyes of Degreed’s CEO, Chris McCarthy and CLO, Kelly Palmer. The discussion-style session will cover community best practices and real client strategies that can help us solve current challenges together.

Educating the ask: getting your stakeholders to make smarter learning requests

CLO Magazine

This is the second in a series of articles in which the authors will explore their reflections on the future of learning, given the tumult and chaos of the past few months, and how learning needs to evolve to serve organizations differently. or “I want more e-learning on risk.”

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How New CLOs Should Handle The First 90 Days

CLO Magazine

By asking targeted questions, understanding business strategy and building the right alliances, new CLOs can ensure they become valued business partners, not order-takers. Hitting the ground running in the first 90 days is a big step in any new role, but for a new CLO it’s a giant leap. This vision is rooted in the legacy of training from which the learning function evolved. Add global learners, and learning styles become even more complex.

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