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Telus About Your Global Learning

CLO Magazine

Growing up in Overland Park, Kansas, a busy suburb of Kansas City, Michelle Braden didn’t have dreams of becoming a learning professional. After moving from Xerox to SAP, where she led the organization’s global learning and development team, Braden was recruited to Telus International in 2012.

Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

Brenda Sugrue, EY’s global chief learning officer. She said those principles are the anchor from which she makes decisions in her role as global chief learning officer for EY, a $35 billion professional services organization with more than 260,000 people worldwide.

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How to Become a Digital CLO

CLO Magazine

They will fundamentally alter the CLO’s job and how their teams work. Develop a New Skill Set. Technology has changed how quickly and efficiently learning leaders craft and deliver employee training to reach diverse learner populations, what skills they need to succeed, and what purpose they serve in the organization, said Tonya Corley, head of the global center of excellence on digitization and learning for McKinsey and Co.

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The CLO Holiday Wish List

Litmos

Mike’s CLO Holiday Wish List for 2019: Automation and AI everywhere. The faster the pace of business, the more automation we need. Soft skills training as a hard requirement. I’ve been beating this drum all year and have led soft skills training for our Litmos team , but it makes my wish list because I think it’s still a bit undervalued at most organizations. It’s estimated that about 85% of workplace success comes from people skills, so let’s train to improve those.

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Are You Developing Global Leaders?

CLO Magazine

To remain competitive in a global economy, organizations must determine the best way to position their business and people for success; that requires strong global leadership. Whether the organization is large or small, all companies are affected by global events and need leaders savvy in both business and cultural affairs. The Problem with Global Leadership. Goujon said there’s no getting around the impact of world events and conditions on business.

CLO Symposium Plus: Are You Ready for the Talent Economy?

CLO Magazine

At the fall 2016 CLO Symposium Plus, presented by Chief Learning Officer magazine and held at the JW Marriott Camelback Inn Resort and Spa in Scottsdale, Arizona, learning as an influential partner in talent management wasn’t just an idea, we saw it on the ground. Symposium Plus, a new version of CLO’s fall event, is a direct response to that. The CLO Symposium Plus ran from Sept. If you missed the live event, check out the CLO Symposium Video Library , releasing Oct.

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Transforming the CLO Role

CLO Magazine

From the early days of certification training to the blooming of the LMS market in the late 1990s into the social and collaborative enterprise, learning and development has shifted from a back-office function into a pivotal role at the vanguard of technology, innovation and globalization. It had a lot to do with my own self having gravitated to companies that have put a serious effort into developing and skilling their people. It globalizes the process.

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Continuous Learning is strategic to business

Origin Learning

However, in a digitized world of doing business, people have to stay updated on a continuous basis. It’s a clear win-win for businesses and people (employees) as a single device is able to offer the ease of a seamless learning experience. As regards businesses,continuous learning has helped in strengthening the leadership pipeline, core competencies in people, and providing a progressive career path for performers.

Managing Career Paths: The Role of CLO

CLO Magazine

Despite the threat of an economic slowdown, the demand for people with exceptional abilities and transferable skills will exceed the supply for years to come, particularly in today’s dynamic and increasingly global business environment. For some organizations, the shortage of skilled executives, middle managers and individual contributors in critical roles already is having quantifiable ramifications — from decreased production capacity to drops in customer satisfaction.

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Learning to Be a CLO

CLO Magazine

Penn’s doctoral program is at the forefront of CLO education. The University of Pennsylvania’s CLO doctoral program is the only doctoral program in the world designed exclusively around enterprise learning, with 50 learning leader and CLO graduates since 2006. The three-year, at-work executive program through the Graduate School of Education also draws faculty from the world-renowned Wharton business school.

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Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. This was more of an emblematic recognition of the importance of learning within a successful business. The Academic CLO.

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Kraft Heinz CLO Pamay Bassey is reimagining corporate learning with laughter and passion

CLO Magazine

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., More recently, she was the global head of learning for investment management corporation BlackRock in New York. Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. One of Bassey’s areas of focus as the company’s CLO is developing the framework for new academies in Ownerversity.

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What’s the CLO’s Role in the Gig Economy?

CLO Magazine

is changing business demographics around the world. Seventy-five percent of respondents in Korn Ferry Futurestep’s January 2017 “Talent Forecast,” a global talent acquisition leader survey, report using contingent workers on a regular or as-needed basis, and those numbers are rising. Blame it on today’s dynamic business environment. Employees come. They go. Sometimes they come back. Often they don’t.

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Colleges Can Help Bridge the Soft Skills Gap

CLO Magazine

According to LinkedIn’s 2018 “Workplace Learning Report ,” soft skills are the No. Further, an August 2016 LinkedIn study found that hiring managers indicated their company’s productivity was limited due to a lack of candidates’ soft skills. Teaching Soft Skills.

The Business Impact Award

CLO Magazine

The Business Impact Award is for learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. Kristin Cassino, Manager, Learning Services, Liberty Mutual Insurance Global Risk Solutions. Aligning their own distinct business values with practical data collection tactics proved worthwhile when presenting their findings to business partners.

Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. By strengthening communications skills and building a “same language” framework for the workforce, these initiatives not only foster individual development, they enhance collaboration and productivity and contribute to cultural cohesion.

L&D, as global as possible, as local as necessary – finding beauty in the balance

Learning Wire

Over the last few years Jan Rijken, Learning Director at Wiley Crossknowledge and Visiting Professor at IE Business School, has published a series of articles looking at topics that are fundamental to any L&D department. In today’s globalizing business environment it is a risk for the L&D function to hang-on to traditional structures and remain focused on the local business and workplace. Efficiency – cost saving at global level. Global control.

The Business Impact Award

CLO Magazine

The Business Impact Award is for learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. Chris Bower, Global Director, GM Center of Learning.

The Language of Business

CLO Magazine

Its global presence means Campari employees often do business with clients in other countries, making language barriers a frequent concern. Many global organizations rely on English as a language of choice when communicating across borders because it is so widely spoken. The program offered a combination of self-paced lessons and live virtual classes customized to the kinds of business conversations and contacts the learners were likely to experience on the job.

The Business Partnership Award

CLO Magazine

The automaker wanted to completely revamp its learning business model from something primarily supported by training on a local or regional basis to something that was consistent across the globe. The post The Business Partnership Award appeared first on Chief Learning Officer - CLO Media.

Degreed acquires skills-matching platform Adepto

CLO Magazine

Upskilling platform Degreed announced December 11 that it has acquired Adepto, a platform that provides visibility and access to the skill sets of current, past and potential workers.

Becoming the Amazon of Training: Managing a Global Training Operation

Training Orchestra

Globalized workforces are the new normal, and so is global training. The data is clear: in 2010, 52% of global GDP was produced in developed economies, but by 2030, today’s developing and emerging countries will produce 65% of the global wealth! But the fast growth of emerging markets is shifting the global economic power structure. An expert in planning, logistics, and operations , delivering the right training, at the right time, on a global scale.

3 C-Skills for the C-Suite

CLO Magazine

Earlier this month Forbes Coaches Council laid out more than a dozen skills next-gen leaders need today that weren’t essential a decade ago. Influences like globalization and the rise of digital technology have deepened the complexity of today’s business environment, revealed areas of opportunity for industry disruptors, challenged traditional business models and transformed how work gets done.

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Ep10: Socializing your learning design to support global audiences

Elucidat

We take a dive into how to socialize learning design methodologies to get the support you need from your business, how to deploy learning across multiple languages and cultures, and how to spot exceptional learning designers at an interview. I’m the Director of Global Sales Training, so my team is six instructional designers—well, five instructional designers and one person who focuses on our sales enablement efforts.

The Business Partnership Award

CLO Magazine

The Business Partnership Award is for learning departments that have partnered in a progressive way with business partners or external organizational divisions and functions such as the sales and marketing department or external customer groups to develop and deliver a targeted employee development program that supports the partner’s goals. Transitioning from a regional service delivery model to a global business services model is not one-size-fits-all.

CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas. Plus, co-host Justin Lombardo talks about the three things to look for in a new CLO role and why he thinks centralization is the way to go for the modern learning function. She just landed a new gig, it’s still in Dallas, as senior vice president, talent management and development and CLO at Parkland Hospital and Health System.

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Are You Sharing Global Information?

CLO Magazine

To broaden cultural intelligence across a global organization, build a knowledge management system that can gather, house and disseminate it. Organizational silos often inhibit employees from easily accessing global intelligence, and the larger the organization, the more likely it is that critical information is not being shared. This is problematic because CLOs are now responsible for helping to drive globalization in their organizations.

ManpowerGroup’s Global Sustainability Manager on the Importance of the Practice

CLO Magazine

JoAnn Strickon, global sustainability manager at ManpowerGroup, handles more than what Americans traditionally think of as “sustainability.” Skills, for us at ManpowerGroup, that’s our biggest area of focus — skills and employment.

Becoming the Amazon of Training: How to Manage a Global Training Operation

Training Orchestra

Globalized workforces are the new normal. The data is clear: in 2010, 52% of global GDP was produced in developed economies, but by 2030, today’s developing and emerging countries will produce 65% of the global wealth ! But the fast growth of emerging markets is shifting the global economic power structure. No industry exemplifies this trend better than the financial industry, one of the most interconnected industries on the global stage.

Developing Modern Global Leaders in the Age of Digital Disruption

NovoEd

Those who fail to adapt will fail to survive,” asserted Michael Fenlon, Chief People Officer of PwC in his kickoff presentation at Future Workplace’s Annual Fall CLO Summit at Infor’s headquarters in New York City on October 11, 2018. The digital revolution hasn’t yet improved our business productivity over the industrial revolution, yet we still believe in digital as the great enabler. Staying Ahead When the Future of Work is Gaining on Us.

The Business Partnership Award

CLO Magazine

that has demonstrated exceptional business impact from their workforce development programs. But when playing on a global level, the stakes are higher. While Bechtel has always been proficient on the technical side of things, employees’ collaborative and interpersonal skills needed work. To improve these soft skills, Bechtel University created an interactive, business-relevant program that works for all types of learners. Learning in Practice Awards 2016.

The Business Impact Award

CLO Magazine

For learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. When Hilton Hotels introduced digital check-ins at its 4,400 global locations, it meant preparing more than 80,000 employees for a radical shift in guest interactions — one marked by increased use of technology. Lori West-Worland, Director, Global Education Services, Interactive Intelligence.

The Business Burden of a Better Economy

CLO Magazine

An astounding 71 percent of chief financial officers expect the business environment in the U.S. economy is on its way to cruising altitude, then why should business leaders and even their employees be worried? While scale offers new benefits, it also slows the business’s agility.

The Changing Face of Work and Workplace Learning

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. It will be a participative ecosystem with knowledge and skills being freely shared.

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Enabling L&D through Soft Skills Development–Insight from Jan Rijken

Learning Wire

Jan Rijken, an expert in talent and learning and former CLO at KPMG and Daimler, shares his vision of what makes soft skills development happen in organisations. Discover some of the key enablers and essential design principles of a good learning program and how L&D can deliver on business expectations as a strategic performance partner. Soft skills development: facing new challenges. Key enablers for soft skills development.

Are You Experienced?

CLO Magazine

The CLO role is full of exciting opportunities. A host of pressing business issues sit right in the center of learning leaders’ wheelhouses. Finding and developing future leaders, turbocharging the speed and innovation capabilities of the workforce, identifying critical skill gaps and serving up a compelling and engaging set of personalized learning assets, to name just a few. Technology and globalization have seen to that. Mike Prokopeak, VP, Editor in Chief.

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Unifying Communication Between Departments

CLO Magazine

Global Workplace Analytics reports that approximately 20 to 25 percent of the global workforce works remotely at some frequency and employees are not at their desk 50 to 60 percent of the time. They must also help bridge the divide between skills and communication styles.