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From higher ed to PepsiCo CLO

CLO Magazine

Typically the company fosters talent over many years, so that when they move high performers into leadership roles they are familiar with the company culture and ways of working. It was like doing HR for faculty,” Nagler says. Illustrations by Jonathan Bartlett.

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Managing Career Paths: The Role of CLO

CLO Magazine

Despite the threat of an economic slowdown, the demand for people with exceptional abilities and transferable skills will exceed the supply for years to come, particularly in today’s dynamic and increasingly global business environment. For some organizations, the shortage of skilled executives, middle managers and individual contributors in critical roles already is having quantifiable ramifications — from decreased production capacity to drops in customer satisfaction.

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Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Key topics include what skills are rising and falling in importance, how CLO roles are structured and how learning and talent management fit together and whether or not CLOs are falling into an aspiration gap. Why didn’t we do that?”

CLO 49

Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

She says working in so many roles has allowed her to identify principles to guide the development and delivery of effective learning regardless of audience, content or context. She said those principles are the anchor from which she makes decisions in her role as global chief learning officer for EY, a $35 billion professional services organization with more than 260,000 people worldwide. Sugrue said they supplement surveys with interviews to document business impact cases.

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

That very question was asked in a recent survey by Chief Learning Officer magazine of executives who are members of its Business Intelligence Board. They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts. This focus on closing gaps is again rooted in the ability of the future CLO to think strategically.

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Know how your firm makes money

CLO Magazine

We had finished the formalities of our career and personal backgrounds and started to move into the business phase of our discussion. How does this firm make money, and can you explain the business drivers to me?”. He said, “Nobody from human resources has ever asked me about the business. Why do you want to know?” First, understanding the business strategy and corresponding drivers are fundamental to establishing a talent and learning structure and plan.

Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do? What are some of the primary and secondary functions that a business expects from a learning consultant? I am interested in finding out if there are any defined set of tasks that a learning consultant would do to enable organizational learning.

Why businesses need an internal career marketplace for skills, ASAP

CLO Magazine

I was all set to look outside my department, and perhaps outside the company, since our PR team had plenty to do already. But I had someone on my team with the necessary skills — I just didn’t know it. She knew how to do exactly what I needed.

Grow multicultural leaders with coaching, not just business English

CLO Magazine

As workforces continue to grow more diverse, human resources and learning and development teams have embraced language training programs, such as Business English and ESL, for multicultural employees. In a recent survey conducted by Wiley Education Services and Future Workplace,“Closing the Skills Gap 2019,” fewer than half of the 600 surveyed HR leaders reported spending $500 or more to upskill individual employees. Leadership Development business english multicultural leadership

Matching Military Veterans With Business Veterans

CLO Magazine

The program matches experienced business leaders with military veterans and entrepreneurs committed to veteran hiring. But a report conducted by Phillip Carter and Cathy Barrera shows that veterans tend to leave their first jobs out of the service faster than non-veterans, indicating that they take the first job available rather than the “best fit” role. Military Veteran Partners aims to help by supporting veteran businesses and employment opportunities. “We

Skills aren’t soft or hard — they’re durable or perishable

CLO Magazine

It’s not that their roles were overwhelmingly technical, but they required openness to developing key workplace tech skills. Business leaders and learners need a completely new model for thinking about skills, a model that fosters thinking about emerging questions: Are skills more durable or more perishable? Are skills transferable across roles, job families or industries? Do they enable horizontal or vertical movement of talent within the organization?

The 101 on a Chief Learning Officer

Continu

So how do you ensure learning takes center stage within your organization? You hire an individual who oversees this process, a Chief Learning Officer (CLO). There has been a lot written lately on the role of a Chief Learning Officer, so you may be wondering what exactly a Chief Learning Officer is, what purpose they serve, and why they are needed within an organization. Let’s start by looking at where this role originated and why it was created.

What does corporate social responsibility look like in a post-pandemic era?

CLO Magazine

In order to do that, organizational practice has to change. For the past few years, there has been a lot of talk about the skills gap and the need for new ways of thinking about how to best utilize resources to address it. But in order to effectively close the skills gap, we first need to imagine a new type of workplace that is more human-centric and puts people in a place where they can be enabled by machines, rather than the other way around.

Examining the Value of a College Degree

CLO Magazine

The online learning organization’s “ 2018 Skills Gap Report ” found that 51 percent of the 1,000 full-time workers surveyed said they would quit a job if the company didn’t provide the necessary training. An overwhelming majority of organizations and individuals feel that the skills gap is creating a gap between what employers need and what employees have,” Osborne said. Graduates don’t know anything that’s worth knowing because college is above all that.”.

CLO Joe Ilvento is unlocking potential at Commvault

CLO Magazine

Joe Ilvento knows how to sell. They created a role for me that didn’t exist,” said Ilvento, who became their first CLO and director of talent development in 2011. For his first act as CLO, Ilvento brought together the leaders of every business unit to agree on a single learning management platform. We needed that talent data to grow the business, but we wanted to do it differently.”. Do they live and breathe the Commvault values?

Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

Today, the shift is playing out against a backdrop of market volatility, rising unemployment and business closures. Gartner reported in 2018 that 70 percent of employees have not mastered the skills they need to do their jobs. 5 Capabilities of an Enlightened CLO. But workforce readiness today demands more than just learning, content or collaboration by itself; it demands an agile approach that combines all three to drive measurable business impact.

Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. But how do you meet that challenge? Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. trillion by 2021, according to “Insights-Driven Businesses Set the Pace for Global Growth,” a 2017 report by Forrester Research Inc.

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Female Leaders: Building Confidence and Initiative

CLO Magazine

Austin is human resources business partner at Volvo in Greensboro, North Carolina, the corporate headquarters for Mack Trucks and Volvo Trucks North America. Earlier this year, with the support of her manager, Karin Hogberg, senior vice president of human resources, the 11-year Volvo veteran initiated an effort to help close a gender gap that can be seen just about anywhere in U.S. They’re actually doing something about it.”. We need to know, ‘How do I handle change?’

UG2 takes a hands-on approach

CLO Magazine

Fully 62 percent of organizations in these industries say they are struggling to fill key roles. And he’s got just the plan to do it. Lane was brought on board in 2017 to help develop a long-term business plan that could support sustainable growth. The training will also make it easier for people to move up through the ranks, from basic janitorial roles to more high-tech maintenance and operations positions. The grand opening of UG2’s Training and Innovation Lab.

What are your 3 career criteria?

CLO Magazine

Know thyself” is a principle inscribed at the Temple of Apollo at Delphi which dates its origins back to fourth century B.C. When working with and coaching executives, I regularly hear from individuals that they are not completely happy with their jobs or fulfilled by their roles even when they have seemingly climbed the ladder to a position of status. Working with people similarly aligned: doing the first two with a team who share a similar passion and belief in the mission.

Learning on the Line

CLO Magazine

When John Palmer finished his bachelor’s program in 1999 at Baylor University with a degree in communications, he didn’t know where his career would take him. We knew that engaging and reskilling our current employee base to bring them along was the right thing to do for many reasons — not least of which was providing those who have helped to build AT&T an opportunity to grow and succeed along with the company,” Blase said.

To Improve Learning, Don’t Be Afraid of Failure

CLO Magazine

So believes Bradley Staats, associate professor of operations at the University of North Carolina’s Kenan-Flagler Business School, and he has the research to back it up. CLO : What is the learning economy? How do learning leaders fit into it? When we look at today’s world the challenge is that what we know right now is not going to get us where we need to go. Talking about the failure point, how do we make sure that we’re de-stigmatizing failure?

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The future of learning is humanity, with a side of technology

CLO Magazine

It’s not surprising, then, that almost every CLO in 2021 is listing the growing skills gap and new talent upskilling as a top priority. How did you get into a new field or a new role? Last week I had a call with a CLO for a large health care provider.

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Podcast 13: High-Stakes Compliance Training Trends – With Bill Mastin of NetDimensions

Talented Learning

KEY TAKEAWAYS: For many organizations, compliance training plays a much more strategic role than people assume. Do you do that? ” What do those terms mean? And even digital services companies like Facebook are starting to face regulatory challenges, as a result of Congress examining their business practices. But there’s also a significant operational business risk in healthcare. WELCOME TO EPISODE 13 OF THE TALENTED LEARNING SHOW!

Data, People, or Something In Between: Clearing Your Path to Career Mobility

Degreed

If you hadn’t thought about it previously, an upskilling strategy probably arrived front and center as a critical business need. And you probably have teams that are focused on upskilling in areas where they have gaps. How did organizations know to create these roles?

6 competencies leaders need to develop right now

CLO Magazine

As we all know, right now, years are happening in weeks: The pandemic has accelerated the shift away from physical stores to digital shopping by about five years. As strategies and business models evolve, organizations are realizing they need different kinds of leaders in this new era.

Chances Are You’re Buying Too Much Talent. It’s Time to Build and Borrow.

Degreed

Others stagnate or go out of business. Before we talk about how skills grow and evolve, let’s make sure we understand how companies that do stand the test of time grow and evolve. But in general, an over-reliance on external hiring is simply bad business.

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How to Build Executive Alliances

CLO Magazine

In my mind, while this had optimized the various organizations — internal departments — it may not have optimized the overall business; all we had was optimized silos. At FedEx it’s a comprehensive look at the people, service and profit side of the business.”. Bennett and nine other individuals dissected the company’s structure, role and responsibilities across all divisions to see where there was duplicate work or service gaps.

Year In Review - 2017

The Performance Improvement Blog

As I usually do at this time of year, I’ve selected five blog posts from the past year that seem to have had the most interest from readers. With the publication of my new book, Minds at Work: Managing for Success in the Knowledge Economy , I have continued to focus my blog posts on a manager’s role in supporting continuous learning for all employees in the workplace. Closing the Skills Gap by Improving Corporate Culture – July 20, 2017.

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. How networks evolve: hierarchies are crumbling, rate of change much faster–we don’t know what’s coming next. What is the Chief Meta-learning officer to do when we don’t know what’s coming? Learner Population : We thought of businesses as walled off.

Movin’ On Up: How Internal Mobility is all About People

Degreed

Whether you’re onboard with the idea of a skills gap or not, the numbers don’t lie. Right now, those numbers are clearly indicating that the skills gap is real. Korn Ferry surveyed 1,500 business leaders around the world, and 66% said that there will be a shortage of talent by 2020. In a recent HBR article , Peter Cappelli, Professor of Management at The Wharton School of Business, shares research showing how internal hires stack up on the list of hiring sources.

Shattering the way L&D thinks about measurement

CLO Magazine

We know who completed the training, how long they took and what they clicked along the way. 5), consulting more deeply with the business (No. They don’t just know that you consumed an ad. Then, they did their best to correlate changes in business results to marketing activities.

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Build commitment to change through high-involvement change leadership

CLO Magazine

So how do you take the reality of change and make it more likely to be successful — and bearable? What do we hope to accomplish? Why do we need to do this now? People with information concerns need to know what the change is about, why it is important, what success looks like and whether the change will be worth the effort. Will I be able to learn what I need to know?”. Listen to their personal concerns in a way that lets them know they have been heard.

The 7 Trends Reshaping Talent Development

CLO Magazine

Tried and true ways of doing business are being rapidly upended by new technologies, new competitors and sky-high customer expectations. First-timers who fail: All-star contributors who excel in functional roles are often rewarded with promotions into leadership. What you can do: Proactively identify the competencies first-time leaders need to succeed in your company and your market sector. What you can do: Help your team build its change endurance.

Developing the next generation of physician leaders

CLO Magazine

The health care environment, like all business environments in 2020, faces challenges never seen before. From cost containment to patient privacy concerns, questions about quality care and transparency to an uncertain future, there is a responsibility to address the needs of the business and health care consumer simultaneously. In today’s business environment, there is recognition that the person in charge can have a large impact on the company’s workforce and its outcomes.

Leadership in the time of Coronavirus

CLO Magazine

In the meantime, those of us involved in organizational and leadership development may find ourselves wondering how to intersect, in a meaningful way, with the emergency preparations going on in the businesses of the clients with whom we work. After all, training and development, culture change initiatives and succession planning understandably take a back seat as the business tries to figure out how it will maintain basic operations.

Instructional Design in the VUCA World

ID Reflections

The L&D needs to comprise some of the following roles to cater to the changing needs of the future of work: Instructional Designer/Learning Designer- including needs analysis, designing learning in line with adult learning principles, structuring learning events for different delivery channels, and so on Learning Delivery- including facilitation / presentation of learning events, engaging learners, making best use of different media. Some are yet to become recognized roles.