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Learning in the flow of work is the future

CLO Magazine

Powerful tools like the internet and smartphones give learners a new-found control over how and when they learn for knowledge, skill building and career development, independent from traditional training. with higher-skilled, knowledgeable workers. Adri Maisonet-Morales.

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8 Dirty Words

Jay Cross's Informal Learning

CLO online edition. His words were dirty; mine are bad for business. You think of improving skills and increasing knowledge. They are workers first, and learners second. Knowledge management may be two words, but it’s a single concept. Dirty Words. by Jay Cross.

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Part 3 of 3: Personalized Learning


In the first I explored the application of personalization in K12, and in the second how personalization can be applied to high-skill knowledge workers. In this post, I explore how personalization is already enabling service workers in the retail industry learn job skills at a fraction of the cost of traditionally-developed training. Workers may be less skilled, may or may not speak English, and may or may not be invested in their job.

Learning During Times of Growth

CLO Magazine

They are coming out of budget meetings feeling less like “executioners” ready to cut payroll and more like “executors,” ready to execute learning and knowledge management strategies in support of growth. That means understanding the business, but also understanding the culture.”.

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2008 in retrospect

Jay Cross

Forever Beta appears in CLO magazine. Peter Drucker said the purpose of business is to create and maintain a customer. Opening presentation at CLO Symposium in Orlando. Trios Trump Singletons appears in CLO. Adaptation appears in CLO magazine. Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Give workers the resources and challenge them to do what’s required.

CLO 36