The Three Levers of a Successful CLO

Infopro Learning

Organizations have always felt the importance of learning and training, but have rarely put them center-stage. With the increased ability to link learning back to the bottom-line, organizations are realizing that the ROI of training programs is on-par with, and often even higher than, traditional investments, such as new technology, plant upgrades, and other more “tangible” investments. 02 Learning Experience. L&D Takes Center Stage.

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Sydney Savion is the 2020 CLO of the year

CLO Magazine

Each year, the Chief Learning Officer of the Year Award is presented to an individual learning executive who delivers the most exemplary development and guidance, is a strategic business partner and provides essential leadership to the organizational learning and development function.

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The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”. To read more see the whole guide “ The Three Levers of a Successful CLO ”. It’s Time For L&D to Own Business Transformation.

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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. It is structured around centers of excellence that are core to delivering value to internal learners: digital learning solutions, operations, platform and learning programs and controls.

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From higher ed to PepsiCo CLO

CLO Magazine

That led PepsiCo to hire Molly Nagler as the company’s new chief learning officer. So when she was offered a position as director of academic planning at Berkeley’s Haas School of Business, it felt like a perfect fit. “It Learning isn’t always the answer.

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CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She’s been at the forefront of corporate learning for a couple of decades, leading the learning function at companies like Lockheed Martin, Heinz, Sun Microsystems and SuccessFactors/SAP. And now, after years away, she’s a chief learning officer again. She took on the brand new role of global CLO at Visa in 2018. But what’s most important about this conversation is what she has to say about the future of the chief learning officer role.

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Is your global learning strategy truly global?

CLO Magazine

Betsey Frank, chief learning and development officer for Greenberg Traurig LLP. My first experience leading a global learning program was in Paris for a high-tech firm. I realized that a global learning strategy is highly complicated. At present, my team and I are creating a global learning strategy. The purpose is to align business goals and communicate how the professional development team assists in achieving those goals.

A Learning Strategy for Gen Z

CLO Magazine

Learning and development professionals should get a head start on understanding the defining characteristics of screenagers, grown up. Similar to millennials before them, they tend to value learning in the workplace more than previous generations, which means that tailoring learning opportunities can provide a lever for both development and retention. Generation Z, as it turns out, also appears to experience learning differently than older generations.

A digital learning strategy provides criteria and rationale for adopting new technologies

CLO Magazine

Do you have moments when you realize you don’t have a clear grip on your digital learning ecosystem? For example, when you speak with a potential vendor, only to find out they’ve already run an event with a business group in another region? Or when a business partner points at a popular app on their phone asking, “Why can’t we do this?” Typically, it’s a story of haphazard adoption, periodic bursts of innovation and lack of a clear digital learning strategy.

Learning at Large Ep3: Digital first learning strategies, at scale

Elucidat

In this episode of the Learning at Large podcast, I talk to Sam Taylor. A learning leader for nearly 20 years. We talk about digital first learning strategies and how to build a successful culture in your organization. Sam has led large scale digital learning programs at Barclays, Tesco, and Hitatchi Rail, reaching audiences of up to half a million people. Subscribe to Learning at Large: Or search for “Learning at Large” on your podcast player of choice.

Learning Strategy of the Future: AI’s Role in Your Course

eLearningMind

But for some reason, that slow progression to mainstream hasn’t translated as adeptly to a learning strategy. In fact, a study performed by CLO and Raytheon found that only seven percent of organizations were leveraging predictive analysis in training. Hey, we get it: the training industry is resistant to change on the whole and some organizations may be just warming up to the idea of digital learning, let alone AI.

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Balancing Guidance With User-Driven Learning Strategies

CLO Magazine

Brenda Sugrue, EY’s global chief learning officer. As the volume of learning content explodes, how do we guide learners to make good choices? Recent research by global research and advisory firm Gartner indicates that when organizations move to self-serve and user-driven content strategies, learning and performance suffer. We leverage learning platform functionality to provide all this guidance in one place.

Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

Part of the learning leader’s job is to develop organizational learning strategies. For one thing, organizations aren’t reviewing their learning and development strategies very often. The State of Learning and Development 2014: Coming of Age,” a study from Brandon Hall, revealed that less than 18 percent of organizations reviewed or revisited their learning and development strategies at least annually over the past five years and 28.8

4 Questions to Ask When Building a Learning Strategy

CLO Magazine

Building a learning strategy is a key CLO mandate. Chief learning officers can add significant value to a learning strategy by aligning learning with the CEO’s agenda. To begin the process, CLOs and their teams can begin a dialogue with the CEO and his or her team to discuss the following four questions: How can we map learning to the CEO’s agenda? Describe any repercussions in the CEO agenda across the organization’s key lines of business.

Technology choices need to be strategic

CLO Magazine

Chief Learning Officer is uniquely situated to see all the new and interesting things organizations are doing with technology in their learning and development functions each year, thanks in large part to our LearningElite and Learning In Practice awards programs. At the CLO Symposium on Oct. 14 in Chicago, the winners of the 2019 Learning In Practice Technology Award will be announced. So, where will those learning tech investments be made?

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. Of course, senior managers, often within human resources, had been responsible for workplace training for decades prior to the creation of the CLO role. This was more of an emblematic recognition of the importance of learning within a successful business. The Academic CLO. The Digital CLO.

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CLO Investments Focus on Relevance and Technology

CLO Magazine

Investment in learning technologies and learning content appear to be spending priorities. Most enterprises expect to continue their technology investment in learning management systems, assessment systems and content authoring, and want to leverage new delivery modalities such as simulations and mobile learning. While CLOs will generally see increased budgets, most will focus on improved outcomes and continue to promote linkage between training and business strategy.

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Video: Where does virtual learning and development go from here?

CLO Magazine

Learning and development leaders and facilitators faced a major challenge this past year in sustaining L&D efforts amid remote work, immediate and disruptive business pressures and a public health crisis. The post Video: Where does virtual learning and development go from here?

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The Continued Evolution of the CLO

CLO Magazine

Amid ongoing transformation of the CLO role, today’s learning leaders need to continue to hone their business acumen. For the 10-year anniversary of the magazine, Chief Learning Officer asked Dutra how and why the role of CLO has shifted from order-taker in chief to a strategic business partner. If you look at what leaders have said about talent and leadership and learning, they were always saying it’s at the top of the agenda.

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CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

There’s a constant push and pull taking place in the learning function. In this podcast recorded live in front of an audience at the House of Blues in Dallas, the chief learning officer of Children’s Health shares how to navigate centralization conversations with executives, tips to overcome organizational skepticism and how important it is to focus on getting the right people on the learning team. Visit getbridge.com to learn more. Learn more at oreilly.com.

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A Taste for Growth: CLO of the Year Rob Lauber

CLO Magazine

To solve Yum Brands’ challenges, CLO Rob Lauber has created a learning strategy that helps the business and employees grow, making him this year’s CLO of the Year. Rob Lauber never intended to be a learning leader. After graduating in 1985 from the University of Scranton in Pennsylvania with a degree in communications and marketing, he began working at Dun & Bradstreet Information Services as a business analyst.

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Should You Still Run Learning Like a Business?

CLO Magazine

Running learning like a business simply means applying business discipline to the learning field. They create a business plan for the year, then create and use monthly reports to manage their activities to come as close to plan as possible. But I’d say fewer than 10 percent of learning departments manage this way. Nor have they created reports with a column for plan to use in managing the learning each month. Outside of learning, it is nothing new.

The Business Impact Award

CLO Magazine

The Business Impact Award is for learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. Chris Bower, Global Director, GM Center of Learning. The final design included three major components: hands-on driving experiences, interactive learning labs and the Possibilities Pavilion. Brenda Sugrue, Global Chief Learning Officer, EY.

How Continuous Learning Enables Better Business Results

Schoox

Are you interested in using eLearning, corporate training, and interactive training to drive better results for your business? At Schoox, we believe in the power of eLearning, and continuous learning. A healthier, better, and more positive business environment that helps spur growth – in both profits and employees. Read on, and learn more about how continuous learning can help enable better business results for your company. .

The Changing Face of Work and Workplace Learning

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. How do I see workplace learning shaping up five years from now?

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Developing a real strategy for on-the-job learning

CLO Magazine

This is the first in a series of articles in which the authors will explore their reflections on the future of learning, given the tumult and chaos of the past few months, and how learning needs to evolve to serve organizations differently. Learning people are not chasing ratings.

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Chief Learning Officer announces its 2020 LearningElite finalists

CLO Magazine

Chief Learning Officer magazine has revealed its finalists for the 2020 LearningElite awards. CLO hosts this benchmarking program every year to honor organizations for standout learning and development. LearningElite judges reviewed applications and rated organizations based on five dimensions: learning strategy, leadership commitment, learning execution, learning impact and business performance results.

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THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. How do I see workplace learning shaping up five years from now? I am not the kind to crystal gaze.

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Chief Learning Officer reveals the 2020 LearningElite award winners

CLO Magazine

Each year, the LearningElite awards program recognizes companies that have a strong and agile learning and development function. This year’s winners demonstrate the critical role of L&D in business. This awards program was created with the guidance of a group of chief learning officers and top L&D practitioners to be a comprehensive evaluation of organizational learning and development. KPMG: Learning Strategy. AT&T: Learning Execution.

Everything You Need to Know About Learning and Development Modernization

Infopro Learning

With significant investments in content development, companies should search for ways to re-purpose content across various learning programs. Here at InfoPro Learning, we believe that modernization is a key to success for learning programs that lead to business performance results. Modernization strategies are not just for old content, but also creating new content for strategic reuse and increased engagement. Learn how to maximize your training ROI today!

The 101 on a Chief Learning Officer

Continu

In fact a survey by Robert Half found a strong learning culture led to a 30 to 50 percent higher retention rate in companies. So how do you ensure learning takes center stage within your organization? You hire an individual who oversees this process, a Chief Learning Officer (CLO). What is a Chief Learning Officer? He hired Steve Kerr, then a consultant for the company, to be the Chief Learning Officer overseeing employee development.

Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

There’s a massive shift underway in the world of learning and development. Today, the shift is playing out against a backdrop of market volatility, rising unemployment and business closures. It’s a perfect storm of pressure, in which chief learning officers weigh ROI and manage digital disruption across industries as they pivot from the age of the customer to the age of the employee. 5 Capabilities of an Enlightened CLO. Embracing Learning in the Flow of Work.

HPI, Kaiser Permanente Flourishes in Face of Uncertainty

CLO Magazine

The Health Plan Institute, the learning and development arm that supports the sales, marketing and business development staff of major health insurer Kaiser Permanente, managed to do just that, rising through the LearningElite ranks even as the future of U.S. It also keeps a departmental business strategy consistent with the overall corporate strategy. The learning strategy starts with an important gathering of key people.

Podcast 27: What Makes Microlearning Work? – With Karl Kapp

Talented Learning

WELCOME TO EPISODE 27 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. If you’re a regular listener, you’ll recall that Karl joined us nearly two years ago to discuss gamification in business applications. It’s useful to consider how they can work together to improve learning outcomes. Mix multiple learning domains.

At Accenture, Truly Human Learning Pays Off

CLO Magazine

In 2017, the talent and learning organization of global management consulting firm Accenture aided the firm in its effort to help clients with the digital transformation of the world through a future-oriented strategy. With more than 425,000 employees in 120 countries and 40 industries, the sheer scale and scope of the learning efforts at the world’s largest independent technology services provider makes the firm stand out.

Deloitte’s Learning Function Aims to be So Visible, It’s Invisible

CLO Magazine

While many learning functions have to prove their alignment and benefit to business strategy, Deloitte’s talent development team purposefully built alignment into the structure of the company and its learning initiatives. To determine those needs, each CLO regularly consults with their respective chief talent officer to learn the business goals around client services, market growth, operational performance and talent.

5A Learning for the digital age

CLO Magazine

The dramatic impact of digital technologies is disrupting businesses and business models across industries. The “consumerization of IT” ushered in by the five digital forces — social, mobile, big data and analytics, cloud, and AI and robotics — has changed the way we work, interact and learn. These digital technologies are revolutionizing the very nature of business processes of enterprises globally, leading them to adopt new business models. The Business 4.0

2019 LearningElite: Embracing Change

CLO Magazine

Nationwide Chief Learning Architect Diane August, left, and Kathy Smith, vice president, talent management and development. It’s been almost a decade since Chief Learning Officer first introduced the LearningElite, its annual learning and development benchmarking program. Over the years, we’ve heard countless stories from companies large and small about how organizations structure the learning function and tackle change. This year’s theme is disruption and learning.

Marketing Never Ends – How Does Product Education Help?

Talented Learning

E DITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. This is especially true for software-as-a-service (SaaS) companies, where each new customer adds revenue that can help your business grow. They give attendees an opportunity to talk in real-time with the people behind your product and learn exactly why they should stick around. WANT TO LEARN MORE?

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

There are three things that make Nationwide’s learning program elite, according to Kathleen L. “One is that it is a highly collaborative community of learning leaders across the company,” Smith said. The second thing is the way learning is integrated. Our leaders are highly engaged in learning – they participate, they contribute, they strategize with us, they help define outcomes, and they ensure that the metrics for everything that we do are visible.”