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The Three Levers of a Successful CLO

InfoPro Learning

Organizations have always felt the importance of learning and training, but have rarely put them center-stage. With the increased ability to link learning back to the bottom-line, organizations are realizing that the ROI of training programs is on-par with, and often even higher than, traditional investments, such as new technology, plant upgrades, and other more “tangible” investments. 02 Learning Experience. L&D Takes Center Stage.

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The First Lever of a Successful CLO: Performance Transformation

InfoPro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”. To read more see the whole guide “ The Three Levers of a Successful CLO ”. It’s Time For L&D to Own Business Transformation.

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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. Navy, he joined the bank’s management development program more than 25 years ago, starting as a teller and a banker. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. ” The Business of Learning. Photo by David Lubarsky.

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CLO Podcast: Visa’s Karie Willyerd on Learning Strategy

CLO Magazine

She’s been at the forefront of corporate learning for a couple of decades, leading the learning function at companies like Lockheed Martin, Heinz, Sun Microsystems and SuccessFactors/SAP. And now, after years away, she’s a chief learning officer again. She took on the brand new role of global CLO at Visa in 2018. But what’s most important about this conversation is what she has to say about the future of the chief learning officer role.

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Is your global learning strategy truly global?

CLO Magazine

Betsey Frank, chief learning and development officer for Greenberg Traurig LLP. My first experience leading a global learning program was in Paris for a high-tech firm. I realized that a global learning strategy is highly complicated. At present, my team and I are creating a global learning strategy. The purpose is to align business goals and communicate how the professional development team assists in achieving those goals.

Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

WELCOME TO EPISODE 28 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. EPISODE 28 – TOPIC SUMMARY AND GUEST: Today I have the pleasure of talking with someone who is both an experienced learning practitioner and an instructional technology innovator. Your background as a learning professional is rich and varied. It’s a learning company.

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Balancing Guidance With User-Driven Learning Strategies

CLO Magazine

Brenda Sugrue, EY’s global chief learning officer. As the volume of learning content explodes, how do we guide learners to make good choices? Recent research by global research and advisory firm Gartner indicates that when organizations move to self-serve and user-driven content strategies, learning and performance suffer. We design blended programs which control and track progress through a sequence of self-directed and facilitated activities.

Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

Part of the learning leader’s job is to develop organizational learning strategies. For one thing, organizations aren’t reviewing their learning and development strategies very often. The State of Learning and Development 2014: Coming of Age,” a study from Brandon Hall, revealed that less than 18 percent of organizations reviewed or revisited their learning and development strategies at least annually over the past five years and 28.8

Learning at Large Ep3: Digital first learning strategies, at scale

Elucidat

In this episode of the Learning at Large podcast, I talk to Sam Taylor. A learning leader for nearly 20 years. We talk about digital first learning strategies and how to build a successful culture in your organization. Sam has led large scale digital learning programs at Barclays, Tesco, and Hitatchi Rail, reaching audiences of up to half a million people. Subscribe to Learning at Large: Or search for “Learning at Large” on your podcast player of choice.

4 Questions to Ask When Building a Learning Strategy

CLO Magazine

Building a learning strategy is a key CLO mandate. Chief learning officers can add significant value to a learning strategy by aligning learning with the CEO’s agenda. To begin the process, CLOs and their teams can begin a dialogue with the CEO and his or her team to discuss the following four questions: How can we map learning to the CEO’s agenda? Describe any repercussions in the CEO agenda across the organization’s key lines of business.

Technology choices need to be strategic

CLO Magazine

Chief Learning Officer is uniquely situated to see all the new and interesting things organizations are doing with technology in their learning and development functions each year, thanks in large part to our LearningElite and Learning In Practice awards programs. At the CLO Symposium on Oct. 14 in Chicago, the winners of the 2019 Learning In Practice Technology Award will be announced. So, where will those learning tech investments be made?

Take a look at the evolution of the CLO

CLO Magazine

It’s been almost a quarter century since the formalization of the position of chief learning officer: In 1994, Jack Welch made Steve Kerr the CLO of General Electric. This was more of an emblematic recognition of the importance of learning within a successful business.

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Learning Strategy of the Future: AI’s Role in Your Course

eLearningMind

But for some reason, that slow progression to mainstream hasn’t translated as adeptly to a learning strategy. In fact, a study performed by CLO and Raytheon found that only seven percent of organizations were leveraging predictive analysis in training. Hey, we get it: the training industry is resistant to change on the whole and some organizations may be just warming up to the idea of digital learning, let alone AI.

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Evaluating Sales Training Programs

Unboxed

But before you zero in on new training, consider the following when evaluating sales training programs. The more accessible a sales training program is, the more involved your team will be. A study by CLO Magazine reported 70% of employees surveyed felt more motivated to learn when they could access the training on their mobile devices, while 72% reported increased engagement with mobile learning. Micro-learning. Stop Evaluating Sales Training Programs….

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CLO Investments Focus on Relevance and Technology

CLO Magazine

Investment in learning technologies and learning content appear to be spending priorities. Most enterprises expect to continue their technology investment in learning management systems, assessment systems and content authoring, and want to leverage new delivery modalities such as simulations and mobile learning. While CLOs will generally see increased budgets, most will focus on improved outcomes and continue to promote linkage between training and business strategy.

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The Business Impact Award

CLO Magazine

The Business Impact Award is for learning executives who have implemented a significant measurement or evaluation program that has demonstrated exceptional business impact from their workforce development programs. Brenda Sugrue, Global Chief Learning Officer, EY.

CLO Podcast: Stephanie Speights of Children’s Health on Centralizing Learning

CLO Magazine

There’s a constant push and pull taking place in the learning function. In this podcast recorded live in front of an audience at the House of Blues in Dallas, the chief learning officer of Children’s Health shares how to navigate centralization conversations with executives, tips to overcome organizational skepticism and how important it is to focus on getting the right people on the learning team. Visit getbridge.com to learn more. Learn more at oreilly.com.

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Chief Learning Officer announces its 2020 LearningElite finalists

CLO Magazine

Chief Learning Officer magazine has revealed its finalists for the 2020 LearningElite awards. CLO hosts this benchmarking program every year to honor organizations for standout learning and development. Strategy CLO LearningElite Awards LearningElite

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A Taste for Growth: CLO of the Year Rob Lauber

CLO Magazine

To solve Yum Brands’ challenges, CLO Rob Lauber has created a learning strategy that helps the business and employees grow, making him this year’s CLO of the Year. Rob Lauber never intended to be a learning leader. After graduating in 1985 from the University of Scranton in Pennsylvania with a degree in communications and marketing, he began working at Dun & Bradstreet Information Services as a business analyst.

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Should You Still Run Learning Like a Business?

CLO Magazine

Running learning like a business simply means applying business discipline to the learning field. They create a business plan for the year, then create and use monthly reports to manage their activities to come as close to plan as possible. But I’d say fewer than 10 percent of learning departments manage this way. Nor have they created reports with a column for plan to use in managing the learning each month. Outside of learning, it is nothing new.

Chief Learning Officer reveals the 2020 LearningElite award winners

CLO Magazine

Each year, the LearningElite awards program recognizes companies that have a strong and agile learning and development function. This year’s winners demonstrate the critical role of L&D in business. This awards program was created with the guidance of a group of chief learning officers and top L&D practitioners to be a comprehensive evaluation of organizational learning and development. KPMG: Learning Strategy.

Everything You Need to Know About Learning and Development Modernization

InfoPro Learning

Modernize Programs Increase ROI and Engagement. With significant investments in content development, companies should search for ways to re-purpose content across various learning programs. Here at InfoPro Learning, we believe that modernization is a key to success for learning programs that lead to business performance results. Reduce for a Greater ROI: How to Audit Training Programs. Learn how to maximize your training ROI today!

The Changing Face of Work and Workplace Learning

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. “You don’t program Watson; you work with Watson” Here is a fascinating video on what Watson can do. As working professionals and L&D personnel concerned with training and organizational learning, capability building and talent development, we cannot ignore the implications of this changing landscape. I am not the kind to crystal gaze.

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How Continuous Learning Enables Better Business Results

Schoox

Are you interested in using eLearning, corporate training, and interactive training to drive better results for your business? At Schoox, we believe in the power of eLearning, and continuous learning. A healthier, better, and more positive business environment that helps spur growth – in both profits and employees. Read on, and learn more about how continuous learning can help enable better business results for your company. .

Beyond the status quo: how enlightened CLOs can enable true employee readiness

CLO Magazine

There’s a massive shift underway in the world of learning and development. Today, the shift is playing out against a backdrop of market volatility, rising unemployment and business closures. It’s a perfect storm of pressure, in which chief learning officers weigh ROI and manage digital disruption across industries as they pivot from the age of the customer to the age of the employee. 5 Capabilities of an Enlightened CLO. Embracing Learning in the Flow of Work.

Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

He worked his way up from aspiring academic to public school teacher to corporate instructional designer and eventually into the top learning job at Discover Financial Services, a Chicago-area firm with 17,000 employees. What he did in response catapulted his career forward and led to some of the learning organization’s greatest successes. Mike Prokopeak: Hello and welcome to the Chief Learning Officer podcast. John, who is the managing editor for Chief Learning Officer.

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. You don’t program Watson; you work with Watson”. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. I am not the kind to crystal gaze.

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HPI, Kaiser Permanente Flourishes in Face of Uncertainty

CLO Magazine

The Health Plan Institute, the learning and development arm that supports the sales, marketing and business development staff of major health insurer Kaiser Permanente, managed to do just that, rising through the LearningElite ranks even as the future of U.S. It also keeps a departmental business strategy consistent with the overall corporate strategy. The learning strategy starts with an important gathering of key people.

The 101 on a Chief Learning Officer

Continu

In fact a survey by Robert Half found a strong learning culture led to a 30 to 50 percent higher retention rate in companies. So how do you ensure learning takes center stage within your organization? You hire an individual who oversees this process, a Chief Learning Officer (CLO). What is a Chief Learning Officer? He hired Steve Kerr, then a consultant for the company, to be the Chief Learning Officer overseeing employee development.

At Accenture, Truly Human Learning Pays Off

CLO Magazine

In 2017, the talent and learning organization of global management consulting firm Accenture aided the firm in its effort to help clients with the digital transformation of the world through a future-oriented strategy. With more than 425,000 employees in 120 countries and 40 industries, the sheer scale and scope of the learning efforts at the world’s largest independent technology services provider makes the firm stand out.

Deloitte’s Learning Function Aims to be So Visible, It’s Invisible

CLO Magazine

While many learning functions have to prove their alignment and benefit to business strategy, Deloitte’s talent development team purposefully built alignment into the structure of the company and its learning initiatives. To determine those needs, each CLO regularly consults with their respective chief talent officer to learn the business goals around client services, market growth, operational performance and talent.

5A Learning for the digital age

CLO Magazine

The dramatic impact of digital technologies is disrupting businesses and business models across industries. The “consumerization of IT” ushered in by the five digital forces — social, mobile, big data and analytics, cloud, and AI and robotics — has changed the way we work, interact and learn. These digital technologies are revolutionizing the very nature of business processes of enterprises globally, leading them to adopt new business models. The Business 4.0

2019 LearningElite: Embracing Change

CLO Magazine

Nationwide Chief Learning Architect Diane August, left, and Kathy Smith, vice president, talent management and development. It’s been almost a decade since Chief Learning Officer first introduced the LearningElite, its annual learning and development benchmarking program. Over the years, we’ve heard countless stories from companies large and small about how organizations structure the learning function and tackle change. Learning Execution: Nationwide.

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

There are three things that make Nationwide’s learning program elite, according to Kathleen L. “One is that it is a highly collaborative community of learning leaders across the company,” Smith said. The second thing is the way learning is integrated. “Our strategy two years ago was focused on making learning more personalized, engaging, accessible and impactful,” said Diane L.

Podcast 27: What Makes Microlearning Work? – With Karl Kapp

Talented Learning

WELCOME TO EPISODE 27 OF THE TALENTED LEARNING SHOW. To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. If you’re a regular listener, you’ll recall that Karl joined us nearly two years ago to discuss gamification in business applications. It’s useful to consider how they can work together to improve learning outcomes. Mix multiple learning domains.

There and Back Again: A Journey of Learning

CLO Magazine

Roz Tsai’s fascination with learning is rooted in her history. He brought it home to his daughter, taught her how to use their dictionary, and she learned to read before finally getting to attend school at age 8. “If Life has shown her that learning should not be taken for granted. Part of this strategy included creating Tsai’s corporate learning officer role to ensure learning and development is a key enabler for the company’s talent ambition.

Targeted Training and Formal Education: Fitting the Pieces Together

CLO Magazine

” A learning strategy requires a comprehensive environmental scan. Consider two critical types of learning — formal education and targeted skills training. Both forms of learning are needed, but for very different reasons. Michael E.