Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking.

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The CLO Succession Plan

CLO Magazine

Additionally, Willett has been putting together what she calls the “CLO’s notebook” that explains different aspects of the job in detail. I’ve also got a chapter on meaningful metrics, which discusses what CLOs should keep their eye on to make sure they’re doing OK.

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

That very question was asked in a recent survey by Chief Learning Officer magazine of executives who are members of its Business Intelligence Board. This focus on closing gaps is again rooted in the ability of the future CLO to think strategically. Focusing on defined data and metrics.

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CLO Thinking (& Measurement)

Clark Quinn

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. A special lunch was held specifically around creating a standard set of measurements: effectiveness, efficiency, and business impact. While the latter is business specific, the other two could be handled. As for addressing the social and informal metrics, while I addressed this a bit earlier , let me go a bit further.

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To Deliver Results Start with Why?

CLO Magazine

Demonstrating the business value for learning is not a matter of providing more resources for measurement, evaluation and analytics. Delivering business value from learning has 10 steps. Too many learning and development programs are implemented without a clear business need.

The CEO and Me

CLO Magazine

It goes without saying that the most important relationship a CLO has is with the CEO. After all, how the CEO defines, embraces and supports the role of the CLO will determine how much impact the CLO can have in the company and whether the role will be fulfilling.

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ROI vs. IOB Update

There Is No Chalk

So back in August I had posted about Timothy Hill's article on Impact On Business, or IOB. The primary thrust of the article was that CLOs require a means that can show how interventions - primarily training - impact business metrics. Tags: ROI CLO IOB Impact results business metrics business Blackboard This is certainly no small issue in workplace learning and performance.

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New Research: Best-in-class corporate learning approaches that drive business results

Axonify

I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. Attendees were keen to find practical ways to address the new needs of businesses and employees alike.

New Research: Best-in-class corporate learning approaches that drive business results

Axonify

I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. Attendees were keen to find practical ways to address the new needs of businesses and employees alike.

IOB as Replacement for ROI?

There Is No Chalk

In the latest issue of CLO magazine, one of the stories that caught my attention from the front cover was the one by Timothy Hill of Blackboard, Inc., Tags: performance ROI mance CLO business metrics entitled Measure Smart: Trade ROI for IOB (it's in NXT book format). After reading it, I must confess I'm not sure what the hubbub is about. Have I missed the point?Before Before I go further let me reveal that I am currently pursuing my ROI certification.

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Hiring a Chief Learning Officer?

Your Training Edge

This past month has been a busy one. I have found myself in discussions with a number of companies that are seeking a Chief Learning Officer (CLO), or the equivalent. What has surprised me is the hesitancy of the companies in taking the ‘step’ to a true training program, and hiring the CLO who would be responsible for it. These ad hoc programs have little or no metrics attributed to the training courses. 3) Linking training with business goals.

Front-line Workers: Gateways to Better Business

CLO Magazine

It is important to note that beyond health care organizations, there are organizations in other industries, most notably manufacturing, that are taking these lessons and applying them to cultivate their own strong workforce while meeting their individual business needs.

New Research: Best-in-class corporate learning approaches that drive business results

Axonify

I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. The lightening-fast pace of business, combined with the integration of technology, increased customer demands and the need to support multi-generational workforces, have called attention to the importance of changing the way learning leaders have traditionally approached corporate training.

Deloitte’s Learning Function Aims to be So Visible, It’s Invisible

CLO Magazine

While many learning functions have to prove their alignment and benefit to business strategy, Deloitte’s talent development team purposefully built alignment into the structure of the company and its learning initiatives.

Janssen: Relentless Measurement Powered by Passion

CLO Magazine

Measuring results against peers using Metrics That Matter and against return on investment has allowed the learning team to capture proof of their worth and inspire confidence in teams across the board. Uncategorized Learning Delivery Strategy LearningElite CLO LearningElite Awards Janssen

Collaboration, Integration and Leadership at Nationwide

CLO Magazine

Our leaders are highly engaged in learning – they participate, they contribute, they strategize with us, they help define outcomes, and they ensure that the metrics for everything that we do are visible.” Tags: LearningElite , CLO LearningElite Awards , Nationwide.

Return on Intangibles

Jay Cross

Simply this: Because knowledge has become the single most important factor of production, managing intellectual assets has become the single most important task of business.”. That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. When I attended business school in the seventies, nobody had this anomaly figured out. Business people love the security of firm numbers: they feel objective, even when they’re not the right numbers.

It’s all relative

Jay Cross

CLO magazine. Someone once interrupted me during a webinar when I was talking about how trainers need to be aware of corporate objectives and rate their contributions by their impact on the business. Wouldn’t that require us to understand how the business worked?”

Boost your L&D visibility & credibility – The Annual Learning Report

Learning Wire

This article enables you to create your own Annual Learning Report, offering an opportunity to boost your credibility and visibility for key business stakeholders. An overview of key metrics that can be used to create your own Annual Learning Report and boost your credibility and visibility.

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The Happy Bottom Line

Jay Cross

CLO , October 2012. Business tradition asks workers to leave their emotions at home. This is business,” said the Godfather, meaning that feelings have nothing to do with it. Look at the January issue of Harvard Business Review. Well-being in Business.

Create A Social Learning Culture With Origin Konnect

Origin Learning

Many businesses today operate in multiple locations and often with different business segments. Creation of Social Media Policy: A range of review activities with cross- functional teams of business, legal and HR are conducted before the platform rollout.

Social Learning pays off! A Success Story

Origin Learning

In a world where the social platform is increasingly the way to connect, learn, grow and scale, businesses are being made to alter their thinking. Recognition by Brandon Hall and the CLO forum is considered prestigious. Learning by force is passé.

Treacherous Business Words Used in Learning « Wonderful Brain

Wonderful Brain

About RSS Subscribe: RSS feed Wonderful Brain All Things Considered Important in Learning and Design Treacherous Business Words Used in Learning Posted on v, March, 2011 by Rich 0 I caught an interesting article about the twelve most dangerous words in business.

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Cammy Beans Learning Visions: Building Measurement into Our Training-Development Process

Learning Visions

Guest speaker today is Roy Pollock, CLO of Fort Hill Company. Roy takes business line; Will takes the professional learning side. Roy : "If Im a business leader, I really need to know if training is working in order to invest $$." Lets get clear about business needs.

Thinking Beyond a Seat at the Table

CLO Magazine

It’s time to take the CLO role to a higher level, not just on the organization chart, but in terms of influence and organizational accomplishment. It’s reserved for individuals in key functional roles that add business value. Also, the CLO is responsible for talent development.

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MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

The book provided a blueprint to build a chain of evidence so he could link the training team’s efforts to business results. Evaluating at only Levels 1 and 2 is not associated with higher on-the-job performance or business effectiveness.

How to Build Executive Alliances

CLO Magazine

In my mind, while this had optimized the various organizations — internal departments — it may not have optimized the overall business; all we had was optimized silos. At FedEx it’s a comprehensive look at the people, service and profit side of the business.”.

CFO, Friend or Foe?

CLO Magazine

To keep the relationship friendly: Consider them to be metrics experts. If you are having difficulty securing additional funds for metrics, analytics and measurement, you may have a sympathetic ear because the CFO understands the power of analytics.

How to Get What You Want from Vendors

CLO Magazine

AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor? What sort of information is vital to communicate in order to ensure that CLO and vendor work together efficiently? Target populations that relate to those business outcomes.

Allison Anderson Learning Together at Intel at Corporate U Week

Learning Visions

No CLO – completely decentralized. We like having learning orgs distributed close to the business. (do Articulate Business Value “my metric is people are engaged and participate” – do I track this back to a metric? Nope…not to say that you can’t find relevant metrics. My live blogged notes from CU Week.

Millennial CEO: Focus on Employee Growth and Development

CLO Magazine

Matt Rizzetta was 26 with a baby on the way when he founded North 6th Agency and began managing the business out of his basement. As a millennial CEO just starting his business, Rizzetta’s primary goal was trying to prove himself. CLO : What advice do you have for young leaders?

Finding the Perfect Fit

CLO Magazine

Their teams carefully craft programs that align learning strategy with business strategy. Results are shared with senior leaders to demonstrate the positive impact learning has on the business. Business Performance Results: Nationwide.

Why evolving corporate learning isn’t an option

Axonify

This was the opening statement made by Carol Leaman, CEO of Axonify, during last week’s webinar that was hosted by Chief Learning Officer (CLO), an award-winning multimedia publication that focuses on the benefits and advancements of a properly trained workforce. A variety of factors, such as technological advances and the characteristics of the 21st century workforce, have coalesced to motivate businesses to modernize corporate learning. Help achieving their business objectives.

We Must Address the Leadership Strategy Mortality Rate

CLO Magazine

If something isn’t done immediately, the business will soon face crippling leadership shortages. Of participating organizations, only 18 percent (2011) and 15 percent (2015) had sufficient bench strength to meet oncoming business demands.

When It Comes to Technology, All That Glitters Is Not Gold

CLO Magazine

But CLOs need to be thoughtful about the tools they choose to ensure they deliver business results. Learning leaders have to resist the lure of what’s trendy to ensure their investments drive actual business outcomes that lead to a measurable ROI. The Quest for Metrics.

Learning Technology Blogs: An Analyst’s Reading List

Talented Learning

Bill Cushard is a brilliant business strategist who understands the relationship between learning, software adoption and customer success. Educated customers are the foundation of a successful business. 4 Sales Enablement Performance Metrics (And How To Improve Them).

When do u buy an LEP?

eLearning 24-7

Fortune 500 first and foremost, although there is trend of small business going LEP rather than buying an LMS for example, nevertheless 10,000+, or actually 20,000+ size companies is the ideal. Yes, there are training folks who have LEPs and yes, LEPs will take you (no one is going to say, – you are running a training department, sorry, you can’t buy us), but again, in discussions repeatedly one will hear CLO and L&D.