The CLO Succession Plan

CLO Magazine

Additionally, Willett has been putting together what she calls the “CLO’s notebook” that explains different aspects of the job in detail. I’ve also got a chapter on meaningful metrics, which discusses what CLOs should keep their eye on to make sure they’re doing OK.

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

That very question was asked in a recent survey by Chief Learning Officer magazine of executives who are members of its Business Intelligence Board. This focus on closing gaps is again rooted in the ability of the future CLO to think strategically. Focusing on defined data and metrics.

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Trending Sources

4 Questions to Ask When Building a Learning Strategy

CLO Magazine

Building a learning strategy is a key CLO mandate. Ensure that learning programs map to the business wins defined in the CEO’s agenda for the next 3-5 years. Describe any repercussions in the CEO agenda across the organization’s key lines of business.

CLO Thinking (& Measurement)

Clark Quinn

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. A special lunch was held specifically around creating a standard set of measurements: effectiveness, efficiency, and business impact. While the latter is business specific, the other two could be handled. As for addressing the social and informal metrics, while I addressed this a bit earlier , let me go a bit further.

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The CEO and Me

CLO Magazine

It goes without saying that the most important relationship a CLO has is with the CEO. After all, how the CEO defines, embraces and supports the role of the CLO will determine how much impact the CLO can have in the company and whether the role will be fulfilling.

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Front-line Workers: Gateways to Better Business

CLO Magazine

It is important to note that beyond health care organizations, there are organizations in other industries, most notably manufacturing, that are taking these lessons and applying them to cultivate their own strong workforce while meeting their individual business needs.

Return on Intangibles

Jay Cross

Simply this: Because knowledge has become the single most important factor of production, managing intellectual assets has become the single most important task of business.”. That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. When I attended business school in the seventies, nobody had this anomaly figured out. Business people love the security of firm numbers: they feel objective, even when they’re not the right numbers.

Boost your L&D visibility & credibility – The Annual Learning Report

Learning Wire

This article enables you to create your own Annual Learning Report, offering an opportunity to boost your credibility and visibility for key business stakeholders. An overview of key metrics that can be used to create your own Annual Learning Report and boost your credibility and visibility.

Social Learning pays off! A Success Story

Origin Learning

In a world where the social platform is increasingly the way to connect, learn, grow and scale, businesses are being made to alter their thinking. Recognition by Brandon Hall and the CLO forum is considered prestigious. Learning by force is passé.

New Research: Best-in-class corporate learning approaches that drive business results


I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. The lightening-fast pace of business, combined with the integration of technology, increased customer demands and the need to support multi-generational workforces, have called attention to the importance of changing the way learning leaders have traditionally approached corporate training.

Thinking Beyond a Seat at the Table

CLO Magazine

It’s time to take the CLO role to a higher level, not just on the organization chart, but in terms of influence and organizational accomplishment. It’s reserved for individuals in key functional roles that add business value. Also, the CLO is responsible for talent development.

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The Happy Bottom Line

Jay Cross

CLO , October 2012. Business tradition asks workers to leave their emotions at home. This is business,” said the Godfather, meaning that feelings have nothing to do with it. Look at the January issue of Harvard Business Review. Well-being in Business.

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CFO, Friend or Foe?

CLO Magazine

To keep the relationship friendly: Consider them to be metrics experts. If you are having difficulty securing additional funds for metrics, analytics and measurement, you may have a sympathetic ear because the CFO understands the power of analytics.

How to Build Executive Alliances

CLO Magazine

In my mind, while this had optimized the various organizations — internal departments — it may not have optimized the overall business; all we had was optimized silos. At FedEx it’s a comprehensive look at the people, service and profit side of the business.”.

MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

The book provided a blueprint to build a chain of evidence so he could link the training team’s efforts to business results. Evaluating at only Levels 1 and 2 is not associated with higher on-the-job performance or business effectiveness.

New Research: Best-in-class corporate learning approaches that drive business results


I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. Attendees were keen to find practical ways to address the new needs of businesses and employees alike.

It’s all relative

Jay Cross

CLO magazine. Someone once interrupted me during a webinar when I was talking about how trainers need to be aware of corporate objectives and rate their contributions by their impact on the business. Wouldn’t that require us to understand how the business worked?”


How to Get What You Want from Vendors

CLO Magazine

AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor? What sort of information is vital to communicate in order to ensure that CLO and vendor work together efficiently? Target populations that relate to those business outcomes.

Treacherous Business Words Used in Learning « Wonderful Brain

Wonderful Brain

About RSS Subscribe: RSS feed Wonderful Brain All Things Considered Important in Learning and Design Treacherous Business Words Used in Learning Posted on v, March, 2011 by Rich 0 I caught an interesting article about the twelve most dangerous words in business.

When It Comes to Technology, All That Glitters Is Not Gold

CLO Magazine

But CLOs need to be thoughtful about the tools they choose to ensure they deliver business results. Learning leaders have to resist the lure of what’s trendy to ensure their investments drive actual business outcomes that lead to a measurable ROI. The Quest for Metrics.

Millennial CEO: Focus on Employee Growth and Development

CLO Magazine

Matt Rizzetta was 26 with a baby on the way when he founded North 6th Agency and began managing the business out of his basement. As a millennial CEO just starting his business, Rizzetta’s primary goal was trying to prove himself. CLO : What advice do you have for young leaders?

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Impact On Business, or Impact On Writing?

There Is No Chalk

I just received the latest issue of CLO magazine today, and one of the stories that caught my attention from the front cover was the one by Timothy Hill of Blackboard, Inc., Tags: ROI CLO perforamance business metrics entitled Measure Smart: Trade ROI for IOB (it's in NXT book format). After reading it, I must confess I'm not sure what the hubbub is about.Before I go further let me reveal that I am currently pursuing my ROI certification.


Learning Technology Blogs: An Analyst’s Reading List

Talented Learning

Bill Cushard is a brilliant business strategist who understands the relationship between learning, software adoption and customer success. Educated customers are the foundation of a successful business. 4 Sales Enablement Performance Metrics (And How To Improve Them).

Why evolving corporate learning isn’t an option


This was the opening statement made by Carol Leaman, CEO of Axonify, during last week’s webinar that was hosted by Chief Learning Officer (CLO), an award-winning multimedia publication that focuses on the benefits and advancements of a properly trained workforce. A variety of factors, such as technological advances and the characteristics of the 21st century workforce, have coalesced to motivate businesses to modernize corporate learning. Help achieving their business objectives.

Exclusive: Arianna Huffington on the Importance of Wellness Training

CLO Magazine

The short videos feature Huffington as well as guest instructors like former basketball star Kobe Bryant, Warby Parker CEO Dave Gilboa and Wharton business school professor Adam Grant discussing topics like sleep and meditation, gratitude and presence. Adobe Stock image.

Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. Organizations where the CLO reports to the CEO are more likely to help the business to increase employee productivity, but few CLOs report directly to the CEO.

ROI vs. IOB Update

There Is No Chalk

So back in August I had posted about Timothy Hill's article on Impact On Business, or IOB. The primary thrust of the article was that CLOs require a means that can show how interventions - primarily training - impact business metrics. Tags: ROI CLO IOB Impact results business metrics business Blackboard This is certainly no small issue in workplace learning and performance.


We Must Address the Leadership Strategy Mortality Rate

CLO Magazine

If something isn’t done immediately, the business will soon face crippling leadership shortages. Of participating organizations, only 18 percent (2011) and 15 percent (2015) had sufficient bench strength to meet oncoming business demands.

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IOB as Replacement for ROI?

There Is No Chalk

In the latest issue of CLO magazine, one of the stories that caught my attention from the front cover was the one by Timothy Hill of Blackboard, Inc., Tags: performance ROI mance CLO business metrics entitled Measure Smart: Trade ROI for IOB (it's in NXT book format). After reading it, I must confess I'm not sure what the hubbub is about. Have I missed the point?Before Before I go further let me reveal that I am currently pursuing my ROI certification.


How to Build a Learning and Innovation Performance Lab

CLO Magazine

Metrics on completion and self-reported, learner satisfaction are better than nothing, but they are only a start. Get out of the content business. Being in the content business will bog down a lab; content updates don’t equate with innovation.

Hiring a Chief Learning Officer?

Your Training Edge

This past month has been a busy one. I have found myself in discussions with a number of companies that are seeking a Chief Learning Officer (CLO), or the equivalent. What has surprised me is the hesitancy of the companies in taking the ‘step’ to a true training program, and hiring the CLO who would be responsible for it. These ad hoc programs have little or no metrics attributed to the training courses. 3) Linking training with business goals.

Relevance Trumps ROI

Jay Cross

Excerpts from an article by CLO’s Deanna Hartley : Determining Relevance: Tangible vs. Intangible . Ultimately, the learning function exists to solve business needs, so CLOs should ask themselves exactly that: how are they helping to solve a business problem?

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Team Learning Up With Talent

CLO Magazine

If they aren’t solving clearly defined business problems, they aren’t adding value,” he said. To do that, learning leaders need to get much closer to talent leaders to help identify those business problems and figure out how learning can help solve them.

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Would you recommend your L&D department?

Jay Cross

Capturing L&D metrics too often entails asking the wrong people the wrong questions at the wrong time. Line leaders are a CLO’s most important customers. A mere 24% agreed that L&D was critical to business outcomes. If a line of business reported such shoddy scores, red flags would arise and heads would roll. Fred Reichheld, The One Number You Need to Grow, Harvard Business Review, December 2003).

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Top Learning Trends for 2017 (according to the experts)


I think we are at a turning point in L&D, where CLO’s and other HR leaders now realize that this new world has become urgent and needs attention. It’s the beginning of the new year—the perfect time to evolve corporate learning within your organization.

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Create A Social Learning Culture With Origin Konnect

Origin Learning

Many businesses today operate in multiple locations and often with different business segments. Creation of Social Media Policy: A range of review activities with cross- functional teams of business, legal and HR are conducted before the platform rollout.

Deloitte University— What were they thinking?

Allison Rossett

Just after 2 PM on the 12 th of April, we got down to business. My DU tour leader was Terry Bickham, CLO – Clients & Industries and Markets & Offerings. Can they put metrics in place to make the point and advance systemic efforts?