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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. When Sugrue presented the strategy to the company’s highest management body, EY’s Global Executive, she promised to run learning like a business. Purposeful Design.

CLO 59
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The CLO Holiday Wish List

Litmos

These are the things that I’d like to see more CLOs perceive as gifts we get to play with more in the year to come. Mike’s CLO Holiday Wish List for 2019: Automation and AI everywhere. The faster the pace of business, the more automation we need. The post The CLO Holiday Wish List appeared first on Litmos.

CLO 53
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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

That very question was asked in a recent survey by Chief Learning Officer magazine of executives who are members of its Business Intelligence Board. They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts.

CLO 32
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Unleashing the potential of talent fused with artificial intelligence: Developing future-forward skills in the contact center

CLO Magazine

To thrive in this new era, businesses must reimagine the role of their contact centers by integrating communication channels, harnessing artificial intelligence and automation, and utilizing data analytics to guide continuous innovation initiatives. They rely on online reviews and credible social media recommendations to guide their choices.

Skills 72
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Retooling workforce development: Creating a more inclusive economy

CLO Magazine

These changes are impacting every area of our lives, chiefly through ongoing digitalization, and happening across all consumer and business products. The rapid rate at which businesses and consumers adopt these capabilities and new practices further accelerates our changing environment.

Develop 88
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How personalized learning plans are transforming L&D

CLO Magazine

Leaders should always remember that their employees are busy adults with many obligations and demands for their attention, which is why the most successful companies are the ones that provide practical, relevant learning in a concise and engaging format.

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ATD Core 4 - July 24-26, 2023 - Washington, DC

Learning Visions

Business Partner: “Let’s see some results.” If you’ve seen or heard me speak before, I talked about Learning Pie and getting grounded in the whole pie that is L&D: Learning, Creativity, Technology, Business. Megan Torrance is the author of Data & Analytics for Instructional Designers. Check it out.

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