CLO Magazine

APRIL 29, 2021

She has held numerous roles in L&D, previously serving as the chief of education strategy for Dell EMC-Education Services until 2017, and as Dell Global Support and Deployment Service’s global learning officer until 2014. In 2020, she was recognized as CLO of the Year. CLO: How do you enjoy spending your time outside of work?

CLO 84

CLO Metrics Diversity Training Podcasts 84

Degreed

MARCH 10, 2022

To give your people the development they seek, and to create real business value for your organization, it makes sense to embrace a performance enablement strategy. For a performance enablement strategy to really fly high, managers need to play a pivotal role, according to Degreed CLO Kelly Palmer. Rewarding Connection.

Performance Support 52

Performance Support Performance Management Help 52

CLO Magazine

APRIL 22, 2021

CLO: How did you first become interested in learning and development? They came from the business, but they had a passion for learning and a passion for development. CLO: What lessons did you learn back in 2020 that you’ve taken with you into 2021? We get help from the business, but we’re very locked in our ways.

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CLO Virtual World Microsoft ElementK 84

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

Performance Support 321

Performance Support Authoring Tools Masie Compliance Training 321

CLO Magazine

MARCH 4, 2021

CLO: How did you become interested in learning and development? Regardless of the organizations I worked or roles I’ve held (including business functional roles), I’ve always led with learning. CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021? Little did I know, there were no mountains in Mt.

CLO 79

CLO Podcasts Podcaster Podcasting 79

CLO Magazine

FEBRUARY 11, 2021

Vance is the founding and former president of Caterpillar University and the author of “The Business of Learning.” In 2006, he was awarded CLO of the Year. CLO: What was your official first job in learning and development? CLO: What lessons did you learn in 2020 that you plan on taking with you into 2021?

CLO 79

CLO ILT Portal Metrics 79

Infopro Learning

SEPTEMBER 30, 2021

Historically, HR teams have relied on static organizational constructs and external providers to support their organizational needs. 3 Their ecosystem of technologies, processes, and tools integrate seamlessly into the business, becoming interwoven with the fabric of the organization. They can also draw people into their.

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Develop Consulting Performance Support CLO 221

CLO Magazine

FEBRUARY 18, 2021

and an executive coach at Harvard Business School. DeFilippo has been in senior talent management and development for more than 25 years, and has previously served in numerous learning leader roles , including CLO for BNY Mellon and also for Suffolk Construction. CLO: What was your first official job in learning and development?

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CLO Coaching Case Study Mentoring 71

CLO Magazine

DECEMBER 2, 2020

The Scrum Master is responsible for promoting and supporting the right team environment, including managing and changing interpersonal interactions (nudges) to create transparency and maximize the value created by the team, thereby working to build and maintain a psychologically safe environment.

Performance Support 116

Performance Support Performance Agile Diversity Training 116

The Performance Improvement Blog

MAY 10, 2012

Should your organization have a CCO and CLO? I agree with Hebert and I have similar concerns with having a CLO (Chief Learning Officer). Learning is what employees in high performance organizations must do continuously as part of their jobs. Companies don’t have CWOs (Chief Work Officer), so why do they have CLOs?

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CLO Culture Performance Support Leadership 170

CLO Magazine

SEPTEMBER 2, 2021

As remote work transitions from a temporary pandemic necessity to a permanent workplace fixture, talent leaders must ensure a successful remote working model, which begins with investing in support for managers. Managers are the most important people in your business. No other position has as much influence with your employees.

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Performance Support Teams Support Management 91

CLO Magazine

JANUARY 4, 2021

Each year, the Chief Learning Officer of the Year Award is presented to an individual learning executive who delivers the most exemplary development and guidance, is a strategic business partner and provides essential leadership to the organizational learning and development function. 20, when she was announced as the 2020 CLO of the Year.

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CLO Culture Global Case Study 84

CLO Magazine

DECEMBER 19, 2019

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO.

CLO 67

CLO Performance Support Director Analysis 67

CLO Magazine

MARCH 19, 2018

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. Individuals should not necessarily be focused on a set of jobs as opposed to a set of skill sets and attributes needed to perform effectively.”

CLO 68

CLO Metrics Association Learning Management System Photo 68

CLO Magazine

NOVEMBER 12, 2023

Many struggle to cope, let alone lead effectively, eroding confidence and trust in leadership and performance. Improves organizational preparedness and resilience to leverage, manage and mitigate risks, and support achieving strategic goals. Supports collective accountability for achieving critical outcomes.

Leadership 98

Leadership Organization CLO Scanning 98

Clark Quinn

OCTOBER 18, 2011

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. A special lunch was held specifically around creating a standard set of measurements: effectiveness, efficiency, and business impact. While the latter is business specific, the other two could be handled. You can see Jay’s writeup here.)

CLO 170

CLO Social Networks Social Network Metrics 170

CLO Magazine

MAY 1, 2018

Two years ago I wrote an article on the emergence of a fundamental shift from a training mindset to a performance mindset. We began by identifying an implementation spectrum to show the degree to which these organizations had successefully embedded learning and support deliverables in their workflow.

Performance Support 71

Performance Support Performance Enterprise Training 71

CLO Magazine

AUGUST 23, 2021

Much of this misses the point — and the opportunity right in front of us — to reinvent the workplace experience so that it equitably optimizes the performance and productivity of everyone. It should not matter where or when you work, as long as you are performing as expected. Recently, the U.K.

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Performance Support Culture Support Technology 102

CLO Magazine

MARCH 19, 2024

Under the umbrella of The Learning Forum , CLO LIFT , a group of learning and development leaders, is actively addressing persistent challenges straining the industry. Learning alone isn’t going to do it,” says Heather Stefanski, member of the skills group and CLO for McKinsey & Company. “I

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Skills CLO Diversity Training Issue 55

CLO Magazine

MARCH 18, 2020

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. But his path was not entirely unusual for a CLO.

CLO 47

CLO Performance Support Director Analysis 47

Living in Learning

JULY 12, 2009

I sat with three other CLO-type learning leaders from Bank of America, Disney, and Sprint. Two reasons: Traditional approaches to learning still fall short on delivering sustained performance. The velocity of business, the velocity of work exponentially increases with every new business challenge or economic inflection.

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Performance Support Agile Support Performance 100

CLO Magazine

JULY 27, 2021

ChoiceU has been around for almost 20 years and supports the learning needs of 7,100 franchises and 65,000 external staff worldwide. While supporting the needs of these parties, the learning organization must also support Choice’s overall business strategy. Photo © Tony Powell. Choice Hotels International Reception Area.

Agile 79

Agile Performance Support Learning Strategy Strategy 79

CrossKnowledge

OCTOBER 10, 2019

The digital workplace is truly disrupting all business, and learning is no exception. This implies aligning L&D strategy to business and learner needs: we need to ensure that there is a clear line of sight between L&D activity and organizational performance. They want a trusted advisor to clarify the decisions they face.

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Case Study Performance Support Blended Learning Performance 61

CLO Magazine

OCTOBER 6, 2016

Uncomfortable conversations about attitude, performance and relationships are tough. In the real business workplace, in addition to gossip and even resentment, there’s a bottom-line impact when these important confrontational discussions aren’t handled well — or at all. No wonder you’re not performing — I haven’t been clear.”

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Issue Performance Support Performance Management 87

CLO Magazine

NOVEMBER 27, 2018

In her first few months as EY’s CLO, Sugrue presented her vision for learning at the company: to increase the alignment, effectiveness and brand of learning at EY. When Sugrue presented the strategy to the company’s highest management body, EY’s Global Executive, she promised to run learning like a business. Purposeful Design.

CLO 59

CLO Metrics Examples Survey 59

Roundtable Learning

OCTOBER 22, 2021

We are thrilled to have worked on this CLO award-winning project with Lincoln Financial Group,” said Rose Robertson, Roundtable Learning’s Director of Learning Solutions. “The ingenuity and dedication of these individuals over the past 12-18 months has proven how influential a learning strategy can be to the performance of a workforce.

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CLO Blended Learning Diversity Training Learning 40

CLO Magazine

JUNE 18, 2019

Responsible for designing and delivering the learning and development programs that support the marketing, sales and business development functions of Kaiser Permanente’s Kaiser Foundation Health Plan, HPI is led by Executive Director David Livingston, who has been guiding the institute’s direction for the past six years.

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Performance Support Performance Portal Brainshark 32

CLO Magazine

MAY 31, 2017

Accenture made quite a stir two years ago when the company announced it was eliminating performance rankings. Accenture’s decision followed a realization that performance reviews require significant effort every year — with little correlation to actual performance. Traditional Performance Management Is Failing.

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Conversation Performance Support Performance Management 76

CLO Magazine

DECEMBER 8, 2017

Those needs have been intensifying as business changes come at an exponential speed. According to some surveys, a fraction of CEOs believe their companies are building effective global leaders and 1 in 10 believe leadership development initiatives have a clear impact on business. The right placement is the key.

Performance Support 67

Performance Support Teams Performance Leadership 67

Degreed

JANUARY 6, 2021

Telling your workforce development story — in fresh ways with new metrics — can capture the attention of your business leaders and make your learning program an important business priority. Maybe your program’s already a priority. Details Make a Good Narrative Great. Learning typically becomes more reactive than strategic.

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Metrics Business Ratio Agile 134

CLO Magazine

FEBRUARY 23, 2017

Companies were expanding into new countries, and the talent war began heating up, forcing executives to acknowledge the importance of learning and workforce engagement to their long-term business strategies. Forward thinking CLOs saw it as an opportunity to help build the strategy of the company, but others cowered,” she explained. “It

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CLO Digital Authoring Tools Toolbook 73

CLO Magazine

OCTOBER 12, 2020

You cannot run your business without your front-line workforce. Great performance is needed at all levels. Despite a stated desire to learn and improve their performance, these employees receive little ongoing development opportunity. However, their sweeping business impact didn’t just begin this year. Out of balance.

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Business Performance Support Compliance Training Job 99

CLO Magazine

AUGUST 30, 2023

As businesses strive to stay competitive and adapt to rapid technological advancements, leveraging technology to transform learning and development has emerged as a game-changer. In this article, we will explore the role of a CLO in harnessing technology to revolutionize L&D initiatives and drive organizational growth.

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Roles Technology CLO Learning Objects 79

CLO Magazine

DECEMBER 18, 2018

Now before we go too far, I am not saying corporate learning should ignore the business outcomes of what you do. Perform sophisticated statistical modeling, use a regression analysis and continue to do all the things a modern data-driven business function should be expected to do. It’s the process. It’s learning.

Business 76

Business Social Networks CLO Metrics 76

Axonify

APRIL 8, 2016

I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. Attendees were keen to find practical ways to address the new needs of businesses and employees alike. They were also passionate about challenging convention and rethinking current approaches.

Classes 100

Classes Corporate Learning Research Metrics 100

Axonify

APRIL 8, 2016

I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. Attendees were keen to find practical ways to address the new needs of businesses and employees alike. They were also passionate about challenging convention and rethinking current approaches.

Classes 100

Classes Corporate Learning Research Metrics 100

Axonify

APRIL 8, 2016

I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. Attendees were keen to find practical ways to address the new needs of businesses and employees alike. They were also passionate about challenging convention and rethinking current approaches.

Classes 100

Classes Corporate Learning Research Metrics 100