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Imagining the future of claims adjusting through instructional design

CLO Magazine

Financial acumen – Profit and loss analysis Growth – Clients, service expansion Property products – Development, exceptional service, technology solutions Culture – Emotional intelligence, hiring, setting goals, delegation, empowerment and managing multiple generations Innovation – Artificial intelligence, business impact, disruptors.

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Soft skills are more valuable than hard skills

CLO Magazine

First, the data we have collected through polling with learning leaders is very telling. Connect your soft skills programs to the business impact at the beginning. They are critical skills that make a difference in an organization and drive tremendous business value. We ask if several statements are mostly true or mostly false.

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Using the power of peer coaching to enhance leadership and organizational empathy

CLO Magazine

A recent Gallup poll showed 44 percent of employees experienced emotional exhaustion from navigating post-pandemic trauma and being isolated from colleagues in hybrid and remote work environments. Empathetic leadership is a business necessity that enables leaders to mitigate employee emotional exhaustion.

Coaching 101
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Leveraging existing podcasts in a leadership development ecosystem

CLO Magazine

We request attendee feedback via a three-question poll during the final leadership podcast session of the month. This might conjure images of number crunchers and busy call centers, not necessarily leadership capabilities or leadership development programs.

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CLO Competencies: The Path for Future Learning Leaders

CLO Magazine

That very question was asked in a recent survey by Chief Learning Officer magazine of executives who are members of its Business Intelligence Board. They agreed that the future CLO should have experience in: strategic management, general management, knowledge management, leadership skills, and learning methods and concepts.

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Chief Learning Officer announces its 2019 Learning In Practice Award winners

CLO Magazine

The winners and their final rankings were announced during a special awards luncheon Monday, October 14, at CLO’s Fall Symposium in Chicago. They do so through a combination of qualities such as leadership, vision, business acumen and strategic alignment. 2019 CLO OF THE YEAR. THE BUSINESS IMPACT AWARD.

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Does L&D Have a Seat at the C-Suite Table?

Harbinger Interactive Learning

There could be many factors driving this change but the most pertinent one being that workers, managers, and business leaders – literally everyone is feeling the pressure to upskill and reskill today. These experts gathered to talk about ‘ Designing L&D for success in the post-pandemic world: The CLO Point of View.’

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