The First Lever of a Successful CLO: Performance Transformation

Infopro Learning

Recently, we’ve written several articles about the importance of connecting learning outcomes to business results (performance transformation), including a very popular article by our VP of Learning, Arun Prakash, published on TrainingIndustry.com, titled “ Flipped Kirkpatrick: Designing Learning Journeys for Business Impact ”. To read more see the whole guide “ The Three Levers of a Successful CLO ”. It’s Time For L&D to Own Business Transformation.

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Meet the CLO Advisory Board: Sydney Savion

CLO Magazine

She has held numerous roles in L&D, previously serving as the chief of education strategy for Dell EMC-Education Services until 2017, and as Dell Global Support and Deployment Service’s global learning officer until 2014. In 2020, she was recognized as CLO of the Year.

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Meet the CLO Advisory Board: Judy Whitcomb

CLO Magazine

CLO: How did you become interested in learning and development? Regardless of the organizations I worked or roles I’ve held (including business functional roles), I’ve always led with learning. CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021?

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Meet the CLO Advisory Board: Bob Mosher

CLO Magazine

CLO: How did you first become interested in learning and development? They came from the business, but they had a passion for learning and a passion for development. CLO: What lessons did you learn back in 2020 that you’ve taken with you into 2021?

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Meet the CLO Advisory Board: Christyl Murray

CLO Magazine

CLO: What was your first official job in learning and development? Upon graduation from the Wharton Business School, I worked as a management consultant with Accenture in their organization and change strategy practice. CLO: How do you enjoy spending your time outside of work?

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Meet the CLO Advisory Board: Diane August

CLO Magazine

CLO: What was your first official job in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? We modeled the chief learning architect role to some degree after the IT architect.

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Meet the CLO Board: Kevin Wilde

CLO Magazine

We recently sat down for a conversation with Kevin Wilde, an Executive Leadership Fellow at the University of Minnesota’s Carlson School of Business. In 2007, he was named CLO of the Year. CLO: How did you first become interested in learning and development?

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Meet the CLO Advisory Board: Molly Nagler

CLO Magazine

This week, Molly Nagler answers our questions about her career, her role at PepsiCo and what advice she has for fellow learning leaders. She joined the CLO Advisory Board in December 2020. CLO: What was your first job in learning and development?

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Meet the CLO Advisory Board: David Vance

CLO Magazine

Vance is the founding and former president of Caterpillar University and the author of “The Business of Learning.” In 2006, he was awarded CLO of the Year. CLO: What was your official first job in learning and development? Vance was awarded CLO of the Year in 2006.

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Accidental CLO, Intentional Learning

CLO Magazine

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. He eventually moved on to consumer banking management roles such as sales manager, branch manager and division sales manager. ” About four years ago, Jackson moved into his current role as CLO of consumer and community banking. ” The Business of Learning.

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Meet the CLO Advisory Board: David DeFilippo

CLO Magazine

and an executive coach at Harvard Business School. DeFilippo has been in senior talent management and development for more than 25 years, and has previously served in numerous learning leader roles , including CLO for BNY Mellon and also for Suffolk Construction.

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Sydney Savion is the 2020 CLO of the year

CLO Magazine

Each year, the Chief Learning Officer of the Year Award is presented to an individual learning executive who delivers the most exemplary development and guidance, is a strategic business partner and provides essential leadership to the organizational learning and development function.

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Meet the CLO Advisory Board: Justin Lombardo

CLO Magazine

Lombardo has held numerous roles in learning and development at the C-suite or executive level at Motorola University, Northwestern Memorial Hospital, Children’s Medical Center of Dallas and Baptist Health. CLO: How did you become interested in L&D?

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Do You Need a CCO and CLO?

The Performance Improvement Blog

Should your organization have a CCO and CLO? I agree with Hebert and I have similar concerns with having a CLO (Chief Learning Officer). Don’t put all the emphasis on a course catalogue and don’t hire a CLO. A credible, respected leader that frequently reminds people of the change can play a key role in ensuring that the change happens and that it sticks. Learning is everybody’s business whether at the individual, team, or organization level.

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From higher ed to PepsiCo CLO

CLO Magazine

Typically the company fosters talent over many years, so that when they move high performers into leadership roles they are familiar with the company culture and ways of working. The post From higher ed to PepsiCo CLO appeared first on Chief Learning Officer - CLO Media.

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CLO Thinking (& Measurement)

Clark Quinn

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. We got questions about how the role of the learning unit changes, about myths and new tools, and about measurement. A special lunch was held specifically around creating a standard set of measurements: effectiveness, efficiency, and business impact. While the latter is business specific, the other two could be handled.

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Transforming the CLO Role

CLO Magazine

Saba CEO Bobby Yazdani discusses learning’s evolution and technology’s role in its future. From the early days of certification training to the blooming of the LMS market in the late 1990s into the social and collaborative enterprise, learning and development has shifted from a back-office function into a pivotal role at the vanguard of technology, innovation and globalization. How have you seen the role of the learning executive change over the years?

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Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? Four trends are making continuous learning an essential part of doing business today. Managers have control of their own learning, not corporate trainers, HR, or a CLO. Accountability: Hold learner and organization accountable for business results; measure impact. So back to the question: “What should be a manager’s role in employee learning?” The answer is that managers have an essential role.

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Listen: Researcher Sarah Kimmel on the future of the CLO role

CLO Magazine

There’s a creeping sense of unease in the CLO role, with the future both uncertain and full of opportunity. In this conversation, Sarah unpacks the results to provide insights for the future of the CLO role. Show Notes: CLO Role of the Future Executive Summary.

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Innovation and the CLO

CLO Magazine

The CLO Role. Given these conclusions, the CLO is in a great position to make a difference in innovation. During those hours, they are able to step away from day-to-day responsibilities and explore new skills and parts of the company’s business not directly related to their own work, according to Quicken Loans CEO Jay Farner. So, what can the CLO do? The CLO should also sponsor programs such as innovation champions, innovation labs and innovation task forces.

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The CLO Holiday Wish List

Litmos

Mike’s CLO Holiday Wish List for 2019: Automation and AI everywhere. The faster the pace of business, the more automation we need. As an extension of the bullet above, training is playing an increasing role in customer experience. This is true whether we’re talking about traditional corporate service or sales roles, or emerging roles in the gig economy. The post The CLO Holiday Wish List appeared first on Litmos.

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An Unexpected Road to CLO

CLO Magazine

Kathy Gallo, senior vice president and CLO of Northwell Health, began her career as a staff nurse with an educational background in nursing and business. When she was offered the opportunity to become CLO for Northwell Health – the first CLO role in health care – she accepted. Now, she talks about her career path, how and why the role was created, and what she learned along the way. Video production: Andrew Kennedy Lewis.

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Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

Talented Learning

What led you to this current role as CLO at SAP Litmos? And that led to roles in the corporate world. It’s unusual for an LMS company to have a CLO, but Litmos does. Interesting… So with a CLO behind the Dojo, there’s one person who’s responsible for training our staff in a way that’s really consistent with the training our customers get. The CLO position was intended as a sort of unifying position.

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Managing Career Paths: The Role of CLO

CLO Magazine

Despite the threat of an economic slowdown, the demand for people with exceptional abilities and transferable skills will exceed the supply for years to come, particularly in today’s dynamic and increasingly global business environment. For some organizations, the shortage of skilled executives, middle managers and individual contributors in critical roles already is having quantifiable ramifications — from decreased production capacity to drops in customer satisfaction.

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The CLO’s Critical Role: Nine Areas for Action

CLO Magazine

The previous Business Intelligence column presented an instrument designed to assess the extent to which the CLO and the learning enterprise add value to the organization. The 30-question instrument detailed specific areas that define this critical role of the CLO. Aligning Learning With the Business. One of the most critical issues is to ensure that learning is aligned with the business. Managing Learning as a Business.

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What’s the CLO’s Role in the Gig Economy?

CLO Magazine

is changing business demographics around the world. Blame it on today’s dynamic business environment. The rise of the gig economy may present new challenges for businesses and learning leaders, but it’s also creating new opportunities to capitalize on the skills and perspectives transient workers bring to each project. This might mean facilitating job-shadowing days if, for instance, a contract writer needs to quickly develop a better understanding of the business.

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No Status Quo for the CLO

CLO Magazine

There’s no playbook for becoming a CLO, and if there’s one simple fact that shines through from the hundreds of formal interviews and countless more conversations I’ve had with learning leaders, that’s it. There was a time when the majority of learning leaders grew up through traditional learning and development roles. They worked in general management roles or business-facing jobs. While the paths to the role are many, there are commonalities.

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How to Become a Digital CLO

CLO Magazine

They will fundamentally alter the CLO’s job and how their teams work. Companies were expanding into new countries, and the talent war began heating up, forcing executives to acknowledge the importance of learning and workforce engagement to their long-term business strategies. The combination of increased demand for training and new tools to deliver it set the stage for learning leaders to gain new authority in the business. Tags: digital CLO , engagement , LMS.

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Status Quo? Not This CLO

CLO Magazine

So he went to Texas Christian University’s Neeley School of Business to pursue a dual Master of Business Administration/doctorate in education — and it changed his life. By 2015 he was the new vice president and CLO. “We We are creating a new vision of the employee value proposition at Texas Health and Daniel plays a key role in making that new vision a reality,” said Michelle Kirby, executive vice president and chief people officer. “I

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CLO Symposium

Jay Cross

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. This is a framework for reporting the business results of learning in a rigorous, structured manner. It’s intended to underpin the dialog between CLO and executive management. It replaces the inward-looking mumbo-jumbo of Kirkpatrick and the Phillips with business measures.

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CLO Q&A: Learning and the Performance Review

CLO Magazine

He sat down with Chief Learning Officer at the CLO Breakfast Club event in Philadelphia in March and shared his perspective on the role of a learning executive, his background as an industrial-organizational psychologist and his advice for CLOs. For more on Orlando’s talk along with highlights from the event series, visit the CLO Breakfast Club library. For more on Orlando’s talk along with highlights from the event series, visit the CLO Breakfast Club library.

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Brenda Sugrue Is the 2018 CLO of the Year

CLO Magazine

She says working in so many roles has allowed her to identify principles to guide the development and delivery of effective learning regardless of audience, content or context. She said those principles are the anchor from which she makes decisions in her role as global chief learning officer for EY, a $35 billion professional services organization with more than 260,000 people worldwide. Sugrue said they supplement surveys with interviews to document business impact cases.

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CLO Q&A: Keeping the Outsider Perspective on L&D

CLO Magazine

She sat down with Chief Learning Officer at the CLO Breakfast Club event in San Francisco in April and shared her perspective on the role of a learning executive, her career path into talent development and the best career advice she ever received. In the excerpt below, Hoare talks about why she made the transition from the customer side of the business to learning. For more highlights from the event series, visit the CLO Breakfast Club library.

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The CLO Succession Plan

CLO Magazine

Additionally, Willett has been putting together what she calls the “CLO’s notebook” that explains different aspects of the job in detail. What I try to do on a daily basis is turn everything into a leadership learning session, so that they’re thinking like a CLO as opposed to a project manager or program manager.”. Willett also emphasized the importance of allotting plenty of time to lay the groundwork for the next CLO to take over the role.

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CLO Symposium Plus: Are You Ready for the Talent Economy?

CLO Magazine

At the fall 2016 CLO Symposium Plus, presented by Chief Learning Officer magazine and held at the JW Marriott Camelback Inn Resort and Spa in Scottsdale, Arizona, learning as an influential partner in talent management wasn’t just an idea, we saw it on the ground. Learning’s role is getting bigger not smaller in this economy,” Prokopeak explained. Symposium Plus, a new version of CLO’s fall event, is a direct response to that. The CLO Symposium Plus ran from Sept.

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How the World Cup Teaches Us Role Clarity

CLO Magazine

He recently co-authored “Powerhouse” with Olympic gold medalist and world champion soccer player Kristine Lilly and business school dean Lynette Gillis. She had played a role, as did each of the 20 players on the team. However, Kristine Lilly’s role on corner kicks was to stand on the goal line and cover the right post. It was role clarity for her, knowing exactly what the plan was for her positioning and her responsibility in that situation. John Gillis Jr.

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‘Black Mirror’ or better? The role of AI in the future of learning and development

CLO Magazine

Businesses are using AI agents to engage customers, rapidly create content, analyze transactions and detect fraud. As organizations continue to transform their businesses with ML, we should consider how AI can transform learning and performance.

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