Coaching Means Business


“In the moment” coaching delivers real, tangible business results. If people don’t associate taking a coaching approach to day-to-day business challenges with making a positive, impactful difference that will hit the bottom line, they probably aren’t going to do too much of it. That’s a problem, for everyone, because it can seriously limit the positive impacts that coaching can deliver in your organization. And now, her boss asks her to coach him.

Informal Learning – the other 80%

Jay Cross

Years ago a start-up commissioned me to write a white paper that would help put them on the map. I wrote the paper that follows. The start-up stiffed me but the paper morphed into the Informal Learning book. IBM white paper by Rob Cross.

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Shocking outcomes from ATD research on Instructional design

Challenge to Learn

69% – In person coaching. No social learning, no informal learning, nothing about connecting learning to the business. Are the still using pen and paper? Another clear sign that learning is still not integrated at all in the business side.

Microlearning for Sales Effectiveness in the Mobile Era


makes it easier for them to engage throughout a busy week. Microlearning gives busy people a way to actually take advantage of this in the real world. For more techniques to reinforce new learning download this white paper. Knowledge is a salesperson’s currency.

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No-Nonsense Employee Training: The Best Articles of This Week

if you’d like to make onboarding easier, take a look at’ free white paper: Employee Onboarding Made Simple. 5 Reasons Why Learner-Driven Training Is Good for Business. Mentoring: How Does It Impact Your Business?

Why Microlearning Is the Best Way to Train Sales Teams


This feedback makes for more effective coaching, and sales teams get the immediate support they need to do their best work. This is training that not only keeps up with technology but also the pace of fast-moving businesses. Effective salespeople are masters of a complex skillset.

The Learning Alliance and the Four Levels of Training Evaluation

The Performance Improvement Blog

In response to my blog post titled, “Kirkpatrick’s Four Levels of Training Evaluation: A Critique” , Wendy Kirkpatrick wrote a comment directing me to a white paper that she co-authored with Jim Kirkpatrick, "The Kirkpatrick Four Levels: A Fresh Look After 50 Years 1959 - 2009."

Millenials and Learning: When learning apps contribute


Business Schools are more often underpinning such needs by engaging their MBA students in projects that contribute outside of the business arena. Samani and Thomas 4 state that, ‘the most forward-thinking companies are identifying and growing leaders in the midst of pursuing critical business objectives, as opposed to sending them off to far-flung educational programs and hoping they return with “big” insights about themselves and the world.’ White Paper.

Who Owns “Microlearning?” The Learners Do. Not Grovo.

Vignettes Learning

In my humble opinion, Grovo is being high-handed about running its business. In many instances in this book, I referred to the definitions and applications of Micro-learning, Microlearning, Micro-Content, Micro-Context, Micro-Coaching and many other applications of Microlearning.

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Digital (Learning) Readiness: A Call for L&D Action

Learning Wire

Digitization is seriously challenging today’s business world and the way we live, work and relate to one another. The pace of technological change is accelerating and disrupts our current business models (although creating new inspiring ones).

The Hidden Benefits of Keeping an Updated Skills Inventory


PRO TIP: Look for mentors who are well-equipped to coach future leaders. Business Continuity Planning: Skills inventories help you analyze the losses when multiple employees are out of the office due to a natural disaster, disease outbreak, or worse. Technology advancements.

8 Ways to Enhance Sales Enablement Strategy with a Mobile-First Approach


A business cannot function without a sales team. White paper: Accelerate Employee Engagement with Mobile-based Corporate Training Program. Sales Training and Coaching: A sales enablement tool can also be used to deliver training. Being a sales executive is not an easy job.

The Future of Learning: How to Deliver Tomorrow’s Great Learning Experiences Today


The learning revolution we’re in now is less to do with hardware and much more about taking a forensic approach to driving business performance. They have to sharpen the coaching skills of line managers but also to seed and support learning between work colleagues.

Have We Forgotten What Microlearning Means?


Entire businesses have cropped up in the past few years claiming to transform your company with microlearning—by creating 60-second videos. Bite-sized learning, on its own, cannot guarantee that employees remember the knowledge that they need to know to do their jobs, that the knowledge they have is being translated to their on-the-job behaviors, and that it’s having a measurable result on the business. Let’s take a walk around the modern corporate learning ecosystem.

Pick of the Month: July 2012

Jane Hart

Chronicle article explains the business model , reviewed the Coursera approach: “I am certainly not a business person and the people starting this all seem like smart cookies to me. asked Daniel Little in the Huffington Post on 23 July: “Colleges face the revolution that has already hit music and book publishers — the Internet swamps traditional methods of transmission and publication, and whole new consumer experiences and business models are created.

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Placing Employee Experience at the Core of Onboarding Programs

Learning Wire

Download our white paper by clicking here ! Today, understanding and optimizing User Experience (UX) and Customer Experience (CX) has emerged as a key strategic priority for business leaders.

50 suggestions for implementing 70-20-10 (4)

Jay Cross

So why do we address it in a paper on managers? They responded: Leaders do not have the time to perform a teaching/coaching role: 28 percent. Leaders lack teaching/coaching capabilities: 32 percent. This sort of coaching produces results.

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Are You Failing Millennials with Your Performance Management?


Performance review templates were built with the busy manager in mind. They want managers who coach them, not managers who simply complete forms on time. For some perspective on this topic, download our white paper , “Optimize Your Workforce.”

Is Your Learning Organization Agility Fit?

CLO Magazine

For CLOs, it has become a business imperative to develop agility and capability to meet the talent needs of organizations that are rapidly changing in such a turbulent environment. The best talent mix will vary depending upon the business scenario.

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Distributed Learning

Clark Quinn

There are strong reasons for spreading learning over time ( Will Thalheimer ’s got a whole white paper on it) - think drip irrigation. Then, before a business meeting with a potential new contact, you might get a message to “ ’say what you mean, mean what you say, without being mean ‘, after you ensure you’ve heard them&#  that comes in right before the meeting.Â

Start an Online Academy – A Step-by-Step Guide


E-learning is getting more widespread for business training while online courses are an easy, accessible way, to learn a new skill and self-improvement. Are you doing coaching? Leverage the power of our unique Pages Builder and create a full e-learning website for your business.

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50 suggestions for implementing 70-20-10 (3)

Jay Cross

Several years ago, the local paper in Ottawa carried a story about voter betrayal. And it is not just business but also non-governmental organizations and government that are cultivating communities. Coaching provides 8 : Individual attention and personal support.

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Your social wishlist

Jay Cross

Imagine that a Senior Executive in your company returns from Thanksgiving weekend having read white papers from IBM that say social business is the next step in the overall evolution of business. Social business is the flavor of the day in the C-suites of the Fortune 500.

What's on Your Social Wish List?

CLO Magazine

Imagine a senior executive in your company returns from Thanksgiving weekend having read white papers from IBM that say social business is the next step in the overall evolution of business. Harvard Business Review, Forbes and Fast Company already told him brainpower has become the engine of innovation. Social business is the flavor of the day in the C-suites of the Fortune 500. Use networks to create services and share collective intelligence.

How Authentic Is Your Leadership Development?

CLO Magazine

CLOs may already know who they want to pull into leadership development programs, but it pays to include high potentials at lower levels to add cultural and business performance value. • Persuasive mentoring and coaching relationships. Senior-level managers, for example, can play an active role in communicating, coaching, monitoring and assigning stretch projects to direct reports.

50 suggestions for implementing 70-20-10

Jay Cross

assignments and coach their team members. The world of business is undergoing a phase change. In a time of increased business speed, learning is vital. The Internet has switched our company hours to 24/7, and that often means making quick business decisions on a public stage.

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Make Learning a Process, Not an Event, Through Proper Transfer

Innovative Learning Group

Training should never be done for training’s sake but rather to improve performance, and in in turn, achieve business results. The map helps you focus learning on those skills and knowledge that are business critical, and ensures your content and activities target the desired performance. To learn more about impact maps, you can download our white paper “ I mpact Mapping.”

Learning to Innovate

CLO Magazine

“I wanted to know what it was like to work in a business, and I wanted to do that in Paris because I loved France and knew how to speak French,” she said. Kyhl Triolo got the job by writing a white paper explaining why the new team would need someone like her.

50 suggestions for implementing 70-20-10 (5)

Jay Cross

It doesn’t always come naturally, and managers can get too busy to pay much attention to it. Business managers ask if they should invest 70 percent in experiential learning, 20 percent in coaching and 10 percent in the classroom. 50 suggestions for implementing 70-20-10.

70:20:10 Learning Framework – Where did those numbers come from ?

Learning Cafe

I’ve trained business analysts in six sigma then managed them on the job, providing opportunities for them to apply the learning and discussing with them their challenges and results. This paper also agrees with the point Greg raises and presents a pragmatic perspective.”From

Untapped Potential

General Assembly

You can read about how and why we created the Catalyst program in more detail in our white paper, Untapped Potential.) Since 2011, General Assembly has trained individuals and teams online and on campus through experiential education in the fields of coding, data, design, and business.

How to Replace Top-down Training with Collaborative Learning (2)

Jay Cross

rms, and sometimes even provide leads for new business. Mentors and coaches give assignments that provide new challenges and therefore require learning. White paper | Slideshare. Second post in a series. In case you missed it, here’s the first. PEOPLE.

The Value of a Virtual Academy

CLO Magazine

In 2008, when Michelle Young, then a learning and development consultant, set out to help Microsoft’s CFO transform Microsoft Finance’s worldwide team from another pair of hands to a value-added business partner and trusted adviser, she didn’t predict that her virtual global learning pilot would become the model for scalable online distance learning across the company. Now in year four, the program continues to evolve to fit into Microsoft’s business strategy.

Free L&D webinars for March 2018

Limestone Learning

If you feel like you’re on the back foot and could use a little coaching, why not check out a free webinar or two and get some fresh ideas? The critical metrics for linking sales enablement to desired business outcomes, and growing your budget over time.

Commonly Used Training Evaluations Models: A Discussion with Dr. Will Thalheimer

Convergence Training

And I’m going to go into ROI, but it means return on investment, just like you would learn in business school. And you can see it’s five points here, knowledge and skills, critical actions, key results, business unit goals, and company goals.