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Knowledge and Data – The brains of a business!

QuoDeck

All successful businesses, big or small, have one thing in common – Extensive business knowledge. In small organizations such knowledge is restricted to the people who founded the business, and maybe a few key employees that drive company strategy. Before going any further, let us understand what knowledge means to a business.

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2024 and the future of education

KnowledgeOne

As we embark on 2024, together with building the list of resolutions – personal or company-level – it is also an excellent time to examine the emerging educational trends poised to influence our approaches to learning and teaching. This could lead to a wider variety of educational XR experiences, catering to different learning subjects.

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5 Signs Your Remote Call Center Agents Need More Training

The Training by Nelle Blog | Corporate Training and Consulting

According to a 2015 study by the Electronic Journal of Business Ethics and Organization Studies, the average turnover at call centers globally is 35-50%. Factors such as little supervisor support, pay/benefits, poor job fit, and the most overlooked reason - lack of TRAINING. So, what’s causing agents to burn out so quickly?

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‘Alexa, How Did I Do Today on Sales Calls?’

CLO Magazine

While having these capabilities in the workplace may seem a ways off, my recent visit to the Consumer Electronics Show in Las Vegas highlighted how Amazon, Google, Microsoft, IBM and others are taking smart speakers such as Alexa and Google Assistant from the home and adapting them for work. But it is coming!

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Listen: Vulcan’s Tim Mulligan talks about how companies can teach employees to be happier, healthier and more resilient

CLO Magazine

Fortunately for employees, organizations and chief learning officers alike, there’s something that can be done. John talk with Tim about what a resilient leader looks like, why branding is so important in learning and development work and how simple, catchy phrases can be the difference between a good program and a great one.

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10 Tips for High Impact Learning

Ed App

In training and development, it’s highly important to ensure that your training strategies are designed for high impact learning. Discover how our tips below will help you improve learning outcomes that will result in better work performance and generate higher revenue for the business.

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How to Deliver Mandatory Training for Employees with an LMS

LearnUpon

At one stage or another, your organization will be faced with having to do mandatory training for employees. It’s a fact of life, a part of being a successful business. Managing and delivering mandatory training needn’t be a burden though, particularly if you have a learning management system.

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