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What is Knowledge Management? The Benefits of a Knowledge Management Strategy

WalkMe Training Station

Knowledge is everything in this world. Knowledge is power. By making the most of the knowledge available to us, we’re positioned to achieve greatness in various domains. This is applicable in many business contexts, where decision making is at the heart of performance. With all this knowledge at our fingertips, it’s essential we learn how to manage it effectively. Knowledge Management is expensive – but so is stupidity!”,

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning.

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Becoming a Social Business – Beyond Culture Change

Learnnovators

Over the past few years, the need to become a social business and to promote enterprise-wide collaboration have taken hold in many organizations. The usual approach is to launch an enterprise collaboration platform (technology first being easy to do) and hope that people will engage and contribute with a bit of cajoling and coercing. The usual culprits are the hapless organizational culture closely followed by hierarchy and leadership lethargy.

Demystifying Working Out Loud

Learnnovators

“ When people leverage collaboration platforms to contribute and to build relationships, that appeals to their intrinsic motivators of autonomy, mastery, and relatedness. ” ~ Working Out Loud: Better for You; Better for the Firm. In this post, I want to demystify working out loud and highlight the organizational as well as personal growth that accrues from the practice. It has helped me to develop my personal learning network (PLN) and enabled my PKM.

7 Characteristics Of A Digital Mindset

Learnnovators

We just have to look around us and we will find umpteen examples of traditional operational and business models giving way to the innovative, agile and connected models of the 21st Century – AirBnB, Uber, Alibaba are poster kids on the block but there are many more coming up just waiting to disrupt the known ways of doing business. This in turn makes it difficult for them to be learning agile or to adjust to a rapidly changing and ambiguous world. Collaborative Approach.

The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. The premise of this post is that when an organization makes a conscious effort to move towards a more social way of doing business, it usually begins with the introduction of an enterprise collaboration platform.

Social Technology, Community Management & Organizational Development

Learnnovators

Organizations and the corporate world will require deep and fundamental transformations in business practices including leadership, governance, processes, customer orientation, etc. Read the post, How Social Technology has Emerged as an Enterprise Management Model , for an in-depth understanding. I am not going to tread into management theory or organizational structures in this post. Standardization, efficiency, processes, supervisory management, planning, etc.,

“Digital Mindset”: What Is It All About?

Learnnovators

“Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general. It also means we have to be excellent managers of time, have a clear vision of our life’s purpose and devote time to what is important to us accordingly.

Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

What is common across the learning modes and methods mentioned? Social learning via an enterprise collaboration platform. Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice. MOOCs which straddle the line between social learning and e-learning with learner communities. These are essentially “pull” and collaborative learning modes and cannot be imposed. But first, WHAT IS EMERGENT LEARNING?

Workplace Learning in a World “Beyond Automation”

Learnnovators

This allows them to exercise the value that emerges from collaborating with other humans on open-ended, creative endeavors. The remaining tasks will require individuals who fundamentally think differently about work and learning. The key question we (as L&D/HR) need to think of is how are we going to support workplace learning to build such skills in the workforce? The future will be driven by learning agility, effectiveness, and process innovation.

No Excuses

Tom Spiglanin

Sure, I have been very busy, but that’s really no excuse for not writing. Some of the most important learning for me happens after I hit the publish button when friends and colleagues around the world comment, share, tweet to me, or write via email or Facebook. Making oneself “vulnerable” by publishing publicly, whether it’s writing, video, art, or however you express your thoughts, is a great learning opportunity.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

The Changing Face of Work and Workplace Learning

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. How do I see workplace learning shaping up five years from now?

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Working Out Loud: Using the Tools We Already Have

Learnnovators

A bit more conscious thinking behind why, when and how we use these platforms can transform our daily meandering interactions into purposeful habits around learning, sharing and community building. This thought was triggered by David Kelly’s presentation – Social Media, Social Learning, and Curation where he highlights the role each of the social tools/platform can play in our sharing and learning.

The Changing Nature of Workplace Learning

Learnnovators

One was from the field of architecture and the other was by Harold Jarche on workplace and learning. “ Wilkinson proposed building out the entire GLG office to accommodate “activity-based working”–the theory that employees no longer need personal workstations so much as they need many different settings in which to meet, collaborate, or focus, depending on which tasks they’re working on. In addition, tacit knowledge flows best in trusted networks.

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L&D’s Role In A Purpose Driven Workplace

Learnnovators

The chat was full of insights and learning, as always. And the trigger for this post was the question: How will learning & development shift in a PDW? I have been writing about the shifts required by L&D to meet the connected and collaborative knowledge economy for some time now. Re-imagining Work and Learning in a Networked World. The Changing Face of Work and Workplace Learning. Role of Community Management in Workplace Learning Today.

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Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

“ I’m arguing that something much bigger is happening than the application collaborative tools within the enterprise – it’s a profound transformation of the enterprise as we know it. ” Don Tapscott (italics mine). I recently wrote about the challenges of integrating social learning in the workplace. Even as I was mulling over the topic and browsing through Dion Hinchcliffe’s posts for insights on social business, I had a moment of epiphany.

THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. How do I see workplace learning shaping up five years from now? I am not the kind to crystal gaze.

IBM 100

THE CHANGING NATURE OF WORKPLACE LEARNING

Learnnovators

One was from the field of architecture and the other was by Harold Jarche on workplace and learning. Wilkinson proposed building out the entire GLG office to accommodate “activity-based working”–the theory that employees no longer need personal workstations so much as they need many different settings in which to meet, collaborate, or focus, depending on which tasks they’re working on. They require the sharing of tacit knowledge, which cannot easily be put into a manual.

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

“ I’m arguing that something much bigger is happening than the application collaborative tools within the enterprise – it’s a profound transformation of the enterprise as we know it. ” Don Tapscott (italics mine) I recently wrote about the challenges of integrating social learning in the workplace. Even as I was mulling over the topic and browsing through Dion Hinchcliffe’s posts for insights on social business, I had a moment of epiphany.

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

This infographic of a Deloitte Survey spanning 90 countries look at the talent issues that can threaten organizational effectiveness. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role. Rebuilding Management Skills and PM. Social, mobile, and collaboration will be everything (almost).

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Four Heads are Better than One: A Chat about Collaborative.

Xyleme

Home > Social Learning > Four Heads are Better than One: A Chat about Collaborative & Social Learning Four Heads are Better than One: A Chat about Collaborative & Social Learning November 9th, 2009 Goto comments Leave a comment I’m going to gloat a little bit. We consider it a contribution to the learning community so it’s something we take very seriously and dedicate a lot of resources to. Learn more about Dawn here.

Micro-Learning as a Workplace Learning Strategy

Learnnovators

In todays’ time-crunched, attention-deficit and multitasking world, micro-learning seems to have cropped up as a possible solution to corporate learning and personal development. However, what exactly is micro-learning remains a bit of an elusive concept with different people defining it in different ways. Can a 10-minute learning byte be defined as micro-learning? Would a commoncraft-style video be considered micro-learning?

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

It’s roughly estimated that only ” 20% of the workers will have the skills needed for 60% of the jobs (mostly because the job haven’t been invented yet) by the end of the decade. “ (Ref: [link] ) This infographic of a Deloitte Survey spanning 90 countries look at the talent issues that can threaten organizational effectiveness. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning.

MICRO-LEARNING AS A WORKPLACE LEARNING STRATEGY

Learnnovators

In todays’ time-crunched, attention-deficit and multitasking world, micro-learning seems to have cropped up as a possible solution to corporate learning and personal development. However, what exactly is micro-learning remains a bit of an elusive concept with different people defining it in different ways. Can a 10-minute learning byte be defined as micro-learning? Would a commoncraft-style video be considered micro-learning?

How to speed up Knowledge Transfer  

Learning Wire

Is the pace of business really speeding up? The shareholders’ reports of companies in the S&P 500, FTSE 100 and DAX indexes illustrate the increasing pace of business by labels like “speed”, “fast”, “agile” and “disruption. billion a year by failing to share knowledge” ( Babcock , 2004). Due to the current pace of change, Knowledge Management (KM) and Knowledge Transfer (KT) have become essential for business organizations (Tyler et al 2007).

LEARNNOVATORS GAZES INTO THE FUTURE OF E-LEARNING WITH SAHANA CHATTOPADHYAY

Learnnovators

Learnnovators, a leading e-learning company in India, has Sahana Chattopadhyay, Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger, as the guest in the latest edition of “Crystal Balling with Learnnovators” – their thought-provoking interview series that attempts to gaze into the future of learning. It also offers its own learning platform, Learnosphere. Chennai (India).

Moving To eLearning

Upside Learning

Our customers account for a number of factors before taking the plunge into e-Learning. I was trying to put together some of the key change factors leading organizations to adopt e-learning stand-alone and as a part of the training blend. Business Strategy. Geographical Expansion Of Business. New Business Opportunities (which may lead to new skill development). Organizational Culture/Demographics. Management Support. Business Needs.

The Changing Face of Work and Workplace Learning

ID Reflections

Companies take birth and vanish; business models come and go; technology appear, evolve and transform everything. On March 1, 2011, IBM announced the IBM SmartCloud framework to support Smarter Planet." - Wikipedia The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change--in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects.

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Supporting self-managed team learning in the organisation

Jane Hart

This is a post in a series that I am writing about how the future role of L&D is moving from “packaging learning” to “scaffolding learning”. In the first post I explained that “packaging learning” involves organizing and wrapping up everything an individual needs to learn in a neat parcel, delivering it to them on a plate, and making sure they do it, whilst “scaffolding” is about supporting learning in many other less top-down organized ways.

What Makes a MOOC a MOOC?

ID Reflections

MOOCs have taken the world of higher ed and corporate learning by the proverbial storm. When George Siemens , Dave Cormier and Stephen Downes came up with the concept in 2008, they had a vision of how a “learning design” based on Connectivism could change the face of learning and collaboration. Most organizations (hopefully) have accepted that learning is crucial to their strategy for growth and performance, and if done right, has a direct impact on the bottom line.

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The 70:20:10 L&D Model for Developing a High-Performing Workforce

Learnnovators

Some of the most successful products from Google such as Google News, Google Earth, and Google Local were employee-initiated projects unrelated to its core business! Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! This is one of the most critical qualities that can help organizations succeed in rapidly changing business scenarios driven by disruptive technological advancements. 70:20:10 Model in Managing Innovation.

The Social Learning Revolution in eLearning

TalentLMS

Social learning is an age-old learning and teaching strategy, backed by many cognitive scientists. While retouching social learning theories is a requirement for this article, we cannot overstate the benefits this effort can incur for training professionals. Leveraging social learning with the eLearning content is the new norm of eLearning courses. Let’s examine some top benefits of social learning in organizations. What is Social Learning?

THE 70:20:10 L&D MODEL FOR DEVELOPING A HIGH-PERFORMING WORKFORCE

Learnnovators

Some of the most successful products from Google such as Google News, Google Earth, and Google Local were employee-initiated projects unrelated to its core business! Today’s organizations expect employees to LEARN and INNOVATE at the ‘speed of business’! This is one of the most critical qualities that can help organizations succeed in rapidly changing business scenarios driven by disruptive technological advancements. 70:20:10 Model in Managing Innovation.

Demystifying how we learn at the Workplace: Creating pathways for impactful learning

G-Cube

In the corporate scenario, Knowledge is what equips an employee to do his or her job better. Not only training managers, but employees themselves are fast realizing this and are open to the concept of ‘perennial learning’ in the workplace. There are many learning practices that are prevalent in the modern workplace and each one comes with its associated ‘knowledge behavior’. Instructor and peer interactions are the greatest strength of this type of learning.

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Pick of the Month: August 2012

Jane Hart

1 – Importance of self organised learning. The month started with a survey, reported in Social Business News, that showed that Professionals spend 40% of their time in online peer communities. N early 80% of respondents participate in online groups to help others by sharing information and experiences; 66% participate in a professional community of colleagues and peers; 41% participate in groups to be seen as someone knowledgeable.” With whom do you learn?

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