article thumbnail

Business Benefits of Customer Service Training Programs

Infopro Learning

But why are customer service training programs essential, and how can they benefit your business? While various elements go hand in hand in creating a successful business, customer service comes in centre-stage. Every interaction the company has with a customer (or potential customer) affects the business’ bottom line.

article thumbnail

Workforce Transformation Tips for Increased Business Agility

Infopro Learning

Business resilience and the ability to adapt to change have become top goals for modern organizations today, which is why we have seen a surge in transformation initiatives. Businesses are adopting new technology to gain a competitive edge in the current disruptive marketplace. Personalized learning paths.

Agile 410
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Introducing Mass Emails: A Native Messaging Tool to Supercharge Learner Communication

learnWorlds

Embrace a groundbreaking new era for your knowledge business ! Welcome Mass Emails – a native messaging tool designed to revolutionize the way educators connect with their learners. Whether it’s sharing school news, course updates, or sending reminders, educators need a quick and easy way to talk to all their learners at once.

article thumbnail

How Learner Engagement Leads to Business Impact

CrossKnowledge

Creating a learning strategy that is appealing to learners whilst meeting business objectives requires a fine balance. CrossKnowledge’s Learning Director, Jan Rijken and CrossKnowledge partner Schouten Global’s CEO Camiel Gielkens discuss the impact of learner engagement on performance and business goals.

Learner 98
article thumbnail

5 Reasons Leaders Invest in Language Training

As the world becomes more connected, communication has become a double-edged sword that can either open the door to new and exciting possibilities—or slam them shut. In this new case study from Rosetta Stone®, thousands of learners were surveyed about the business impact of learning a new language.

article thumbnail

Engaged Employees Lead to Better Business Performance

Schoox

The real challenge for businesses is getting employees to complete training and continuously engage with it. What is Learner Engagement? Moving the needle on metrics that truly matter to a business—and its bottom line—requires authentic learner engagement. What does that mean, and how can businesses encourage it?

article thumbnail

Top 10 LMS Software Platforms in 2024

BrainCert

Delivery functionalities: Share materials, track learner progress, and manage enrollments efficiently. Communication channels: Facilitate discussions, provide feedback, and foster collaboration among learners. With LearnUpon, businesses can unlock their full potential through effective learning strategies.

LMS 52
article thumbnail

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.