Remove Business Remove Communication Remove Reputation Remove Trust

Online Reputation Management: 9 Techniques for the Prosperity of Your Brand

Your Training Edge

Online reputation management is as much about promoting good news as it about burying the bad news and negative reviews that every business will come across at one point. The only way you can actively promote positives is by taking a proactive approach to reputation management.

Inspire and Lead With Interpersonal Communication


They are all considered great leaders with extraordinary abilities to communicate on all levels. But, what is the secret to interpersonal communication that not only satisfies its primary purpose but also inspires and creates trust in your leadership abilities? Interpersonal communication is not about being a great talker. One of the first steps in learning how to communicate well is learning how to actively listen. Winston Churchill. Abraham Lincoln.

5 Ways Managers Can Build Trust In The Workplace


One of the major problems today’s businesses face is the lack of trust. According to the Elderman 2016 Trust barometer , 35% of people don’t trust the company they work for. They found that only 46% of employees have a great deal of trust in their employers.

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Tight Cultures and Loose Cultures

CLO Magazine

an American executive responsible for his multinational company’s Asia operations, sought a local partner for a major business enterprise in India. He knew it was critical for him to develop a trusting relationship with his potential partner. Building Trust Across Cultures.

Tight Cultures and Loose Cultures

CLO Magazine

an American executive responsible for his multinational company’s Asia operations, sought a local partner for a major business enterprise in India. He knew it was critical for him to develop a trusting relationship with his potential partner. Building Trust Across Cultures.

Do You Trust Me?

The Learning Circuits

One of the topics that came out in nearly every discussion was that of trust, the role it plays in media today and how it will be even more a factor in the future. " We come to trust individuals, and to a lesser extent brands, who we know because we've connected with "their story." " Communication has always been about viewing and understanding other peoples' stories and finding shared experiences according to Halliday.

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Managing in the Knowledge Economy is Doing What's Right

The Performance Improvement Blog

In today’s world, where you, your employees, and your company are completely transparent, your reputation is your most valuable asset. By comparison, companies that are managing hands are cultures in which playing follow the leader is serious business and means not asking for justification of decisions. They must be able to trust that their co-work­ers and managers are telling the truth. Trust is the cornerstone of learning.

Sexism and Harassment Are Rampant in the Workplace

The Performance Improvement Blog

They argue that reputational costs should be considered, also. Once the word spreads that a company has a hostile work environment, it is harder to recruit new employees and that reputation affects business partners and customers.No Trust begins to form, and collaboration emerges and finally teamwork. Communication Management Organization Culture Teamwork

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Fear of Speaking in Public

Tom Spiglanin

It focused on content selection and how to craft concise messages for busy executives to improve success in getting appropriate decisions made during a variety of encounters. Be critical of yourself, look for ways to improve, and ask trusted members of your audience for honest feedback.

Help Your Employees Build Up Their Personal Brands

Your Training Edge

Have you ever thought about how important the personal brands of your employees are to strengthening or weakening your business brand? The first and most selfish reason for you is that you’ll see your company reputation and brand get strengthened inside this process.

HIPAA Training and Data Breaches: Are You Protected?


Once the internet became the way for medical systems and offices to communicate, the possibility of record breaches became a real problem. For employers, data breaches are costly and damaging to their reputations. Without it, sensitive information could fall into the wrong hands, resulting in fines and a lack of trust from the community. Business Computers Job Skills Learning and Development business compliance training data breaches HIPAA compliance

Office Gossip – Putting a Stop to Toxic Talk


Playing one co-worker off against another can become a sport with the results ranging from a mass exodus of employees who detest the toxic culture to a general lack of trust and morale. Keep busy so you are not available to listen. Buzz, buzz, buzz.

How to Better Manage Client Relationships

Your Training Edge

The main reason is that relationships between agencies and clients are a foundation for trust, future collaboration and good reputation on both sides. Communicate regularly. Good communication is crucial for every agency-client relationship.

Kate Matsudaira on Success, Day Two Keynote #ATDTK

Learning Visions

Mickey Mouse The new world of tech: We’re all really busy today. Can you tie this in a concrete way to business goals? Make sure you communicate what your doing. Relationships are about trust. If you have no trust, you have no relationship. Do they trust you?

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The Customer Support Skills You Need To Teach Your Team


As many as 80% of businesses report that they provide excellent customer service, but only 8% of customers seem to agree. An even more startling figure is that up to $62 billion of business is lost annually because of poor service. Communicate: Top quality communication skills.

The Truthiness of Trustworthiness

CLO Magazine

Talent is most valuable when there’s a great deal of trust binding it together, says Paul Deegan, leadership author and mountaineer Talent is most valuable when there’s a great deal of trust binding it together, says Paul Deegan, leadership author and mountaineer. There is perhaps no softer skill that has more direct implications for an organization’s hard bottom line than the ability to build trust. Trust can be a catalyst for growth of any kind.

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Top 10 Considerations When Selecting an LMS


We’ve seen what works for businesses just like yours, and we’re going to walk you through the key considerations that are easily overlooked when evaluating LMS options. We hope it provides you with a solid plan of action so you choose the best LMS for your business.

How Compliance Training Improves Your Time-to-Market

Enyota Learning

A Brandon Hall study revealed that 49% of the organizations surveyed considered compliance training a priority critical to their business. Apart from reducing legal problems, unhappy employees, and heavy fines, compliance training builds trust and helps in creating transparency.

3 Reasons Why Every Great Franchise Starts With a Culture of Learning


Think about your favorite franchised business. In customers' eyes, it's a key part of why they trust the brand. When a franchisor first establishes a franchise business, he or she places focus on building a franchise model and rolling it out for a few franchisees.

The Four Pillars of An Effective Product Training Program


Having your team, comprised of sales, marketing and customer service, completely understand the product being sold is critical for creating strong customer relationships, building a formidable brand reputation and beating the competition in your niche.

Integrity in the Boardroom- 5 Board Governance Principles

Interactive Services

In addition to the CEO, the board is one of the key factors in setting the standard of ethical culture within a business. While most businesses consider a strong commitment to performing with integrity a “must have,” most struggle to actually put it into practice.

Work-based collaboration tools and the elephant in the room

Connect Thinking

Reputation. With transparency comes reputation. I prefer to be transparent; wanting to reassure clients’ trust in what I am doing for them. I like to share my thoughts by the written word, building an online reputation for both business reasons and for altruistic reasons.

Give Away Online Courses (Then Up-Sell The Rest)


A few months of income from a learner who signed up and forgot to cancel their subscription might bring in some temporary income, but it’s not a sustainable business model. There’s nothing like an online course to build your own personal reputation as an authority in your field. They may have unanswered questions that need closer attention, or they may struggle to stay accountable to their personal or business goals.

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3 Steps to Handling Angry Callers


However, in the world of business it can take years to build a relationship with a client or customer and only minutes to destroy it. Understandably, mastering the art of calming angry callers is not only vital to your company’s reputation but also to its success.

FEAR OF BRANDING – 10.1 Reasons to Move On

Wonderful Brain

And on a personal level, who has not been bombarded into submission in to formulate a noteworthy and memorable—not to say powerful and compelling brand: can’t communicate your value instantaneously without being commoditized. An interesting business challenge arises when an existing company desires to change its brand. There’s a lot of brand thought that relies on intuition, a pill not easily swallowed by many business folks. The scope of the business changes.

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Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

For another, when they do review and/or develop learning strategies, those strategies don’t always mesh well with business priorities. Organizations where the CLO reports to the CEO are more likely to help the business to increase employee productivity, but few CLOs report directly to the CEO.

How to Develop Executive Presence and Lead with Confidence [Free Exercises]


They communicate clearly. communication skills—so you can engage employees and spur them to action. Much of executive presence comes down to that last point, communication skills. People trust you to make these decisions. They can be business-related or not.

How Better Customer Service Training Turns Angry Customers into Brand Ambassadors


Even companies known for their excellent customer service training and experience are bound to have some users with complaints, and those complaints can reverberate through social media and sully your reputation.

The Best eLearning Websites to Bookmark


Craig Weiss has a strong reputation for being incredibly knowledgeable about all things LMS. The eLearning Guild is considered the oldest and most trusted source of information for eLearning professionals. Harvard Business Review. Resource Type: Business-Orientated Website.

[Webinar] This is why an LMS should Replace your Company’s Intranet


You guys are the ones who, at your best, form integral business partners and help in creating business’ future. Trust us, with an LMS in the house, you would feel rejuvenated. Businesses want their networks to facilitate internal and external sharing.

A small investment in IT security training could save you millions


Impacted companies are often unprepared, leaving them scrambling to secure data, communicate with customers, and repair damaged reputations. As I wrote a few weeks ago in a post about staying off the front page, loss of consumer trust carries soft costs that can only be guessed at.

How to Choose an LMS for Compliance Training


The consequences of non-compliance vary and can have serious outcomes for your business. You need to set due dates and communicate these to your employees. To achieve this you need to have an LMS you can trust. Need a learning management system to deliver compliance training ?

How elearning games tap into the Minecraft factor

Sponge UK

Games are a credible way to tackle major business problems and their value goes far beyond novelty and entertainment. 3 top business problems The next section of this post takes three common business challenges and explores the role elearning games can play in addressing them.

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The best 3 strategies on retaining top talent


One of the biggest challenges faced by businesses these days is getting and retaining talented employees. The younger generations have already developed quite the reputation for constantly being on the lookout for the next best thing.

Can Corporate Training Solve Your Organizational Challenges?


Corporate training can get your entire workforce in sync by teaching skills that enhance communication and trust so that your organization can align its employees around shared goals. Helps form new and improved relationships: Training often provides the opportunity for people in different parts of an organization to get to know each other better; while teams that are already intact can often improve their communications and relationships as well.