ID Reflections

JUNE 29, 2014

It is increasingly becoming evident that L&D department in organizations can no longer function the way they used to, at least not if they want to be relevant and be a business partner to the organization. It requires L&D to don the hat of coaches and mentors as well as facilitators who support at the point of need.

Roles 167

Roles Social Media OER Performance Support 167

CLO Magazine

OCTOBER 23, 2012

Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative. The picture is richer than just ROI.

Performance Support 72

Performance Support Performance Mentoring Suite 72

Performance Learning Productivity

JANUARY 3, 2013

Jarche recommends coaching, mentoring, linking cognitive surplus with time surplus to solve real problems in the workplace, addressing difficult challenges, and building networks and communities. Clark’s diagram here gives a clear view.

Solution 196

Solution Compliance Training Training Train 196