The Learning Circuits
DECEMBER 13, 2007
The solutions organizations are looking for include blogs, wikis, and communities of practice. The CoP companies we talk with tell us that their businesses are booming (Tomoye and Mzinga being two which focus heavily in this space).
Tony Karrer
MARCH 3, 2008
I've not really seen good examples of business cases (future ROI) for using these tools. Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc.
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