The Missing Metric: Why the Learning Industry Doesn’t Track ROI
DECEMBER 8, 2017
Why is ROI not a commonly used metric for success in learning? Let’s start with the technology that serves the learning community, the LMS (Learning Management System), which is the most common piece of infrastructure deployed at companies today. In order to generate a true ROI for your learning investment you need to measure the impact on the business and that requires an integration with systems such as your ERP, Salesforce, etc….