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10 Knowledge Sharing Platforms

Ed App

All of these features work together to help businesses create a seamless experience for both their clients and staff. Customer help center. Knowledge Sharing Platform #4 – Confluence. Confluence is a fantastic supplementary knowledge sharing platform for your team if you’re already using Atlassian products.

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Learning and Performance Improvement in 2013

The Performance Improvement Blog

To make learners accountable for their own learning, to push down responsibility for learning to customer-facing employees and project teams, and to engage workers in continuous performance improvement, means admitting that the way managers have been doing things might not be best for employees and it means giving up centralized control.

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Internet Time Alliance Predictions for 2013

Jane Hart

The business world will become a bit more complex — and therefore more chaotic and unpredictable. Some will take steps to use their financial and people resources and exploit new ways of working and learning. Others will be hamstrung with outdated skills, tools and technologies, and will be too slow to adapt. 2013 will be a great year.

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ITA Predictions 2013

Clark Quinn

The business world will become a bit more complex — and therefore more chaotic and unpredictable. Some will take steps to use their financial and people resources and exploit new ways of working and learning. Others will be hamstrung with outdated skills, tools and technologies, and will be too slow to adapt. 2013 will be a great year.

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Internet Time Alliance Predictions for 2013

Performance Learning Productivity

The business world will become a bit more complex — and therefore more chaotic and unpredictable. Some will take steps to use their financial and people resources and exploit new ways of working and learning. Others will be hamstrung with outdated skills, tools and technologies, and will be too slow to adapt.

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Workforce Diversity Series: What Does Diversity Really Mean?

KZO Innovations

Scan any business journal, HR industry trade magazine, or leadership blog and you’ll find an article (or six) on the benefits of having a diverse workforce. Customer satisfaction, productivity and innovation, employee retention, reputation—these and other critical business goals all correlate with greater diversity in the workplace.

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5 Knowledge Management Tools to Consider

WalkMe Training Station

This tool enables you to affordably and quickly extend multi-channel assisted-service and self-service support to your partners, customers, staff and even other stakeholders. Generally, think of it social business, community and eSupport software combined. Confluence. IntelliResponse Virtual Agent.