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Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

Today we feature engagement metrics advice from Laura Patterson , President of VisionEdge Marketing. Why Do Engagement Metrics Matter? REPLAY THIS WEBINAR NOW! In other words, according to Gallup research , engagement metrics matter. Business Implications. 3 Powerful Engagement Metrics. Truthfully, there is no magic one-size-fits-all metric. However, we do recommend that customer-focused professionals consider three broader engagement metrics.

Get Data Smart: How to Measure Effectiveness Using Learner Engagement Metrics

Leo Learning

User-generated video is a great way to encourage peer-to-peer knowledge sharing, but it can also be an unexpectedly powerful tool to help you measure the business impact of learning. In a recent webinar , our team of learning consultants explored with the senior data analyst from the InterContinental Hotels & Resorts Group’s (IHG) how they are measuring the impact of learning. Examples of IHG’s Learner Engagement Metrics. Relating the Learning to Business Impact.

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Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

Talented Learning

If you sell instructional content, your data can tell you how your business can do better. Our industry tends to jump on jargon bandwagons and talk about concepts like xAPI and data warehouses and business intelligence. Even so, there’s a very clear lack of business insights being pulled from data – especially in the learning sphere. RSVP FOR OUR MARCH WEBINAR NOW. And in the case of learning reports, the promise of business intelligence is also a good thing.

Podcast 36: How to Deploy B2B2B Certification Rapidly – With Ha Nguyen McNeill

Talented Learning

Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “ SAM ” certification for enterprise software professionals. KEY TAKEAWAYS: LMSs designed for talent management are not ideal for supporting business-to-business-to-business (B2B2B) learning scenarios. RSVP FOR OUR APRIL WEBINAR! REPLAY THIS WEBINAR NOW.

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case. The process of developing a customer education business case may seem intimidating or tedious. Because their business model is self-service.

Free learning & development webinars for June 2020

Limestone Learning

In the meantime, June’s list of free webinars is full of possibilities for future L&D. Jump to our latest free L&D webinars posts.) This series of four webinars showcases some of the creative learning solutions developed by members of The Learning Guild community to solve real problems in organizations today. They’ve always been an important part of your business. In this webinar, Sherry Yellin, Ph.D., Know of any upcoming free L&D webinars?

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Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

In these situations, online customer education can make a significant business impact. . When getting started, be sure to define success metrics to benchmark at the outset and measure over time. RSVP FOR OUR FEBRUARY WEBINAR. I actually grew into this role after years in account management, where I worked directly with customers to build relationships and help them use our technology to optimize their business results. REPLAY THE WEBINAR NOW! I love metrics.

Measurement Matters: 3 Data Analytics Lessons to Remember

Talented Learning

Since the start of the digital age, we’ve all been swimming in business data. Imagine how much more you could achieve by investing some time and effort to put metrics on your side. Even before data-based measurement became widespread , I saw its value at work in dozens of different business scenarios. Here are three of the most memorable examples: Lesson 1: Find Your “North Star” Metric. RSVP FOR THE APRIL WEBINAR NOW! REPLAY THE WEBINAR NOW!

Free L&D webinars for April 2020

Limestone Learning

There are tons of free webinars this month to keep you connected with your communities of practice. This webinar builds on the “Building the Case and Demonstrating the Impact of Internal Coaching Programs” webinar held in November 2019. In this webinar, hosted by Cheryl Lasse, Managing Partner at SkillDirector, and Lesley Roddam, Customer Success Manager at SkillDirector, you’ll learn how to: Create a thriving competency-based learning initiative. Webinars

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What is Prescriptive Analytics and Why Should You Care?

Talented Learning

Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. But now, more companies also extract both predictive and prescriptive intelligence from customer and business data. Let’s start with a quick introduction to the three key types of analytics: RSVP FOR OUR MARCH WEBINAR NOW. Sometimes we just want to know if our business financials are on-track.

Free L&D webinars for March 2020

Limestone Learning

And March is full of such extras — in the form of free webinars. Organizations are looking for modern, flexible systems that can adapt to the evolving needs of the business and its learners. Join Kassy LaBorie, Principal Consultant at Kassy LaBorie Consulting LLC, to learn how to confidently step up to this call to adventure, armed with the tools, techniques and ideas you need to defeat your worries and fears. In this webinar, hosted by Lori Weyant, Sr.

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Is Your Business Data Really Worth Keeping?

Talented Learning

Daniel is an author, speaker, blogger and educator who works with leading technology brands to help businesses around the world embrace the benefits of digital transformation. Business Data: Blessing and Curse. For business, data is the lifeblood of digital transformation. RSVP FOR THE JUNE WEBINAR NOW. There are multiple reasons why your business should create a data purge strategy. Long story short: storage vendors are running a business, just like you do.

Convert Training to Online

Experiencing eLearning

Determine the problem, metrics, and audience, and goals. What is the business problem we are trying to solve with this training? What performance metrics should improve as a result of this course? This should relate to the business problem.). Note that this is not scaling up by putting 100 people in a webinar and muting the chat. eLearning Instructional Design Workplace Learning elearning instructional design Jane Bozarth performance consulting vILT

Free L&D webinars for October 2019

Limestone Learning

Why not check out a free webinar? Wednesday, October 2, 2019, 11AM – 12PM PT: Designing Learning Programs for Lasting Impact (Free for ATD members) Business and learning leaders must navigate through confusion and clutter when designing corporate learning programs. Technology, methodologies, consultancy services and content design all have their places. The fundamental problem with both approaches is that the metrics are historical views and do not help workers impact work.

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Free L&D webinars for December 2019

Limestone Learning

December is notoriously busy, but if you find yourself with a free hour, why not check out a free webinar? It might get you thinking about your business now in the future. In this webinar with Becky Pike Pluth, President and CEO, The Bob Pike Group, you’ll: Examine four vital signs of participant-centred training. Retailers are facing unique challenges in today’s volatile business world. Webinars

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Free L&D webinars for June 2019

Limestone Learning

Why not check out a free webinar or two and find some new work hacks to make your summer productive and fun? Tuesday, June 4, 2019, 10:00AM – 10:30AM PT : Master Class: How to Benefit from Meaningful Learning Assessments & Evaluations Education uses the five-letter grading system because it’s a metric of achievement that’s easy to recognize and transfer. Surviving Your New Training Job You were minding your own business and doing your best at a task. Webinars

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What does your learning campaign look like? – webinar wrap-up

Brightwave Group

The webinar presented new ideas for how spaced learning campaigns can be employed to truly engage learners and deliver lasting behaviour change. Online reaction to the busy online session was overwhelmingly positive – According to Peter FitzPatrick on today's #LSGWebinar , this is the 'slide of the month' from @BrightTweet 's Olivia Lory Kay and Lara Gobbi. Our webinar presenters come from diverse backgrounds in the digital communications sectors.

Free L&D webinars for November 2018

Limestone Learning

One-hour webinars can be a great way to keep on top of L&D information, and they’re also a nice change of pace. In a few weeks a major study will be released in partnership with PwC and CECP on purpose and fulfillment, replacing engagement as a new metric for success. In this webinar you’ll learn how to: Drive meaningful results with your frontline leaders. Improve performance on key metrics. Learn to cut through the fog of metrics. Webinars

Free L&D webinars for October 2018

Limestone Learning

This month’s crop of free webinars is full of them. Step into my parlour ,” said the spider to the fly, “these webinars will inspire and motivate you!” This webinar will reveal five key strategies to implementing a successful training program that positions managers to engage, develop, and retain top talent. Learn how learning and development professionals can support business leaders in creating agile and nimble organizations. Webinars

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Free L&D webinars for March 2018

Limestone Learning

If you feel like you’re on the back foot and could use a little coaching, why not check out a free webinar or two and get some fresh ideas? This webinar will discuss: The fundamental differences between an open-source LMS and a closed-source platform. This webinar is designed to inspire organizations to do a better job of recognizing and appreciating their employees—because it is the right thing to do, and it makes business sense. Webinars

Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In both cases, learning also affected business outcomes, but not in the same way. Successful high-end wineries know which aspects of their business directly influence customer decisions. REPLAY THE WEBINAR NOW! When these ingredients work together to create a successful customer experience, they directly affect business outcomes.

How to Sell Your Online Course through a Webinar with Omar Zenhom from WebinarNinja

LifterLMS

Learn how to sell your online course through a webinar with Omar Zenhom from WebinarNinja in this episode of the LMScast podcast hosted by Chris Badgett of LifterLMS. Deciding to start a business consultancy firm, Omar was helping businesses. This is not a sales webinar.

Free L&D webinars for May 2018

Limestone Learning

And so can online webinars! L&D can’t prove ROI using the same methods other parts of the business do. Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments. Provide guidance on how to talk with your business leaders and other stakeholders about learning and argue “table stakes, not sweepstakes.” What metrics for training ROI do you use? New business models.

Free L&D webinars for January 2018

Limestone Learning

There’s a webinar for that. You bet there’s a webinar for that. Tuesday, January 9, 2018, 11AM – 12PM PT: Connecting Compliance to Business Strategy (Free for ATD members) Are your compliance training programs strategic and aligned to business, or simply an obligatory duty with a check-the-box mentality? When compliance is not integrated into your business system and culture, the outcomes are clear. Webinars

Free L&D webinars for December 2017

Limestone Learning

If you still have work to do, and you need a little inspiration, look no further than this month’s list of free webinars. In the webcast, the speakers will discuss key points from their forthcoming ATD Press book, Minds at Work: Managing for Success in the Knowledge Economy , so you can understand: The distinct differences between the management models created to “manage hands" in the 20th-century business models and the models emerging to successfully “manage minds” in the 21st century.

Free learning & development webinars for September 2017

Limestone Learning

Why not try one of the free one-hour webinars being offered this month? Additionally, she will discuss three types of metrics recommended when telling the learning value story to stakeholders. This webinar has two parts: Part 1 — Matching content with the right type of game. It is still harder to measure the learning that occurs and determine whether it’s helping the organization achieve business goals. The purpose of this webinar is twofold. Webinars

Free L&D webinars for November 2019

Limestone Learning

Why not reinforce your motivation with a free webinar or two? Join Michael McPherson, Sales Director/EMEA for PeopleFluent, and Claude Werder, Vice President and Principal HCM Analyst for Brandon Hall Group, as they provide insights on how: Flexible performance management can drive productivity, market competitiveness, employee retention and business growth. Leveraging technology enables these new strategies and aligns talent development with the fast-changing needs of the business.

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

Today, we discuss these questions and more with Dave Derington , Director of User Enablement at Azuqua , a cloud integration-as-a-platform (iPaaS) provider that makes it easy for anyone to set-up automated digital workflows across business applications. KEY TAKEAWAYS: Every business can benefit from educated customers. REPLAY THE WEBINAR NOW! REPLAY THIS WEBINAR NOW! It sounds mostly like webinars and live streaming. Metrics.

Free learning & development webinars for April 2017

Limestone Learning

If you’re hanging out indoors these days, why not check out a free webinar or two? In this webinar the facilitators will provide effective time-management techniques for you and your employees: The truth about multi-tasking. This webinar will show you how to ensure every conversation is more productive, fosters greater commitment, and gets better results. By the end of this session, you’ll feel confident you can add excitement to your very next webinar. Webinars

Free learning & development webinars for June 2017

Limestone Learning

Why not try a free one-hour webinar to brush up your skills and knowledge? Thursday, June 1, 2017, 11AM – 12M PT: Leveraging LinkedIn for Business Development LinkedIn is the most powerful sales tool for today's sales professional if you know how to use it effectively. Well-known coach, author and LinkedIn social selling expert Brynne Tillman helps you acquire more opportunities and close more business. Join this webinar to learn how to: Gain more access to stakeholders.

Podcast 29: Growing an Online Training Business – With the Co-Founder of DataCamp

Talented Learning

Martijn’s story is instructive for multiple reasons: He knows first-hand what it takes to grow a successful online training business. At DataCamp, those factors include a scalable business model, a smart technology strategy, high-quality instruction and customer feedback loops that drive continuous improvement. RSVP FOR THE LIVE NOVEMBER WEBINAR! Is that why so many consultancies are springing up? REPLAY THIS FREE WEBINAR NOW! REPLAY THE WEBINAR NOW!

Free learning & development webinars for August 2017

Limestone Learning

Just check out one of this month’s free webinars. Tuesday, August 1, 2017, 9AM – 10AM PST: The Business Case for Learning: Using Design Thinking to Deliver Business Results Expenditures for learning and talent development have grown significantly in the past two decades. On the one hand the volume of programs is increasing; on the other hand, the business impact is less evident. This preview focuses on the eLearning Strategies for Driving Business Results track.

Does Your Business Really Need an LMS? Straight Talk with “The eLearning Coach”

Talented Learning

In only 30 minutes we compared notes about all sorts of issues of interest to business-minded learning professionals. What should you consider when choosing an LMS for business ? How do tools like xAPI and CRM integration make it easier to link learning with business results? REPLAY THE WEBINAR NOW! I decided to learn directly one-by-one, talking to executives, clarifying their business goals and attending demonstrations. WATCH THE ON-DEMAND WEBINAR NOW!

Learning Analytics: Big Demand, But Bigger Challenges?

Talented Learning

RSVP FOR THIS WEBINAR NOW. It’s also about identifying relevant, useful data and applying it consistently to improve business practices and results, over time. Taylor, these results reflect a continued shift towards the improvement of L&D business practices. In fact, at one of our 2019 webinars , we asked participants to indicate their level of analytics effectiveness. REPLAY THE WEBINAR NOW! JOIN OUR MARCH WEBINAR. RSVP NOW FOR THE WEBINAR.

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. In other words, I’m most interested in learning solutions designed for business customers and channel partners, association members, continuing education participants and the public-at-large. Needless to say, business is brisk. RSVP FOR OUR SEPTEMBER WEBINAR! REPLAY THIS WEBINAR NOW! REPLAY THIS WEBINAR NOW!

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Corporate Training Choices Explained

Your Training Edge

Subjective metrics. Weaknesses: Limited learning metrics. Measurable metrics on both pre and post delivery. On-site Seminars by Consultant: This system generally is done for specialty job categories. Weaknesses: Cost of the Consultants. Limited metrics. Limited metrics. Webinars : These are seminars conducted via a web browser. Allows for both internal and consultant presentation. There are many types of corporate training.

Content Marketing: What Every Learning Practitioner Needs to Know

Talented Learning

” RSVP FOR THE LIVE NOVEMBER WEBINAR! I hand-picked this collection of posts because I think they’re particularly useful for anyone involved in offering educational content to customers, business partners, suppliers, association members or even employees. WATCH THE ON-DEMAND WEBINAR NOW! REPLAY THE WEBINAR NOW! By Miranda Miller , Consultant, Miranda-Miller.com. Content Marketing Measurement: 37 Most (and Least) Useful Metrics.

Podcast 33: Training ROI in Action – With Ajay Pangarkar

Talented Learning

EPISODE 33 – TOPIC SUMMARY AND GUEST: If you want to communicate with business leaders about the value of learning programs or technology, training ROI can be a powerful tool. Ajay is an accomplished author , instructor and consultant with credentials in both finance and learning. KEY TAKEAWAYS: Every learning practitioner can benefit from understanding business and financial fundamentals – regardless of whether your programs serve internal or external audiences.

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Podcast 18: Driving SaaS Customer Success – With Samma Hafeez of Thought Industries

Talented Learning

Today, we discuss these questions and more with expert, Samma Hafeez , VP of Customer Success at Thought Industries , a learning platform provider that helps businesses educate their external audiences. As customer success practices mature, metrics continue to evolve. 2) Businesses that deliver scalable onboarding and training to their customers and customer-facing employees. So you focus exclusively on the business of learning? That brings in more referral business.

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LMS Innovation: Where’s the Value?

Talented Learning

If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value. We founded this blog to research the industry and provide fiercely independent reporting and analysis of learning for measurable business impact. Lately, I’ve been teaming up with other like-minded experts to deliver a series of free webinars on LMS innovation to help spread the word.