Part 3 of 3: Personalized Learning
Xyleme
DECEMBER 9, 2012
In this post, I explore how personalization is already enabling service workers in the retail industry learn job skills at a fraction of the cost of traditionally-developed training. For service-sector retail chain or franchise operations – businesses ranging from chain restaurants to hotel and hospitality to call centers to hardware stores - employee training is the foundation for delivering a consistent standard of performance and service.
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