Business Convert Knowledge Work ROI 
Jay Cross
MARCH 14, 2010
MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Think like a business person.
Jay Cross
DECEMBER 26, 2008
Peter Drucker said the purpose of business is to create and maintain a customer. The biggest challenge businesses today face is unlearning what was successful in the industrial age and learning how to prosper in the network era. Learnscapes : where informal learning and knowledge work converge. Introduced book Bioteams.
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