Informal learning: Why it matters to a business

ProProfs

The emergence of social media challenged businesses to optimize performance in many areas but what they should certainly be given credit for is making companies dependent on this viable medium beyond what they could have ever imagined. For business owners, this can be a great opportunity to get in touch with employees and make work meaningful. In such a situation, a fully equipped learning management system is a great tool to have, especially to help on board the new employees.

Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. This is something that gets discussed as emergent: see Emergent Knowledge Management , Direction of eLearning - Emergence or Big System , and Future Platforms for eLearning.

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