Inkling

MAY 16, 2016

Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance. We continue with the series this week to help empower business owners and managers to more accurately assess the success of their businesses.

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Metrics Customer Service Services Custom 124

Inkling

MAY 23, 2016

Today, we’ll focus on the retail industry and conclude our series by reviewing six retail store metrics to evaluate a business’ health. Conversion percentage: The first step in finding out your store’s conversion percentage is tracking the number of footfalls (customer visits) to the store. Operational Excellence.

Metrics 113

Metrics Customer Service Ratio Services 113

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Axonify

MARCH 5, 2018

Customer service is important to most businesses but when you work for a telecom company?—?it So determined, in fact, that the company made it a top business priority. As a first step, BT decided to conduct a survey to find out what its customers wanted. Reaping business results from a solid strategy and solution.

Customer Service 160

Customer Service Services Custom microlearning 160

KnowledgeAnywhere

JANUARY 1, 2023

What many businesses don’t realize is that cutting back on employee training can actually end up costing them more in the long run. So, how much is your outdated corporate training costing you? This blog post will discuss the true cost of outdated corporate training and the importance of refreshing your employees’ skills.

Cost 52

Cost Skills Business Association Learning Management System 52

BrainCert

DECEMBER 23, 2022

Sales training teaches salespeople the skills and knowledge they need to effectively sell products or services. An LMS can be a helpful tool for providing sales training. With an LMS, instructors can easily create and deliver sales training content, such as videos, presentations, and quizzes.

Sales 59

Sales Compliance Training Blended Learning LMS 59

TalentLMS

OCTOBER 10, 2019

So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience. Gartner found that more than 80% of companies expect to compete almost solely on the basis of customer experience by 2020. What skills do you need for customer service?

Customer Service 70

Customer Service Services Custom Guide 70

Learning Pool

FEBRUARY 2, 2021

Derry-based Learning Pool is delighted to have scooped a double Gold Award at the international Stevie Awards for Sales and Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

Customer Service 59

Customer Service Services Custom Brandon Hall 59

Infopro Learning

JANUARY 19, 2023

With technological advancement, jobs are getting more intricate and delivering improved business results is becoming more challenging. The core of an effective training program is to accurately identify the target audience, business needs, and skills or topics that need to be covered.

Custom eLearning Development 221

Custom eLearning Development Diversity Training Metrics Program 221

Infopro Learning

MARCH 7, 2022

Still, it should be considered more like an opportunity to revamp corporate training strategies, mitigate costs, and boost overall customer service experience. While business operations and strategies may differ for every industry player, compliance remains common for all. Why is Compliance Training Essential?

Compliance Training 221

Compliance Training Compliance Industry Case Study 221

Academy of Mine

DECEMBER 28, 2020

eLearning Development Costs & You– Should You Build Your Own LMS? If you’ve got a killer idea to build a business teaching others, you need to decide how to evaluate the eLearning development costs to best monetize your education content. There are costs and benefits to both, which we’ll cover here.

Custom eLearning Development 105

Custom eLearning Development eLearning Developer Cost LMS 105

Fly Plugins

MARCH 26, 2024

Technology Conclusion In today’s fast-paced business landscape, employee training plays a crucial role in the success of any enterprise. It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. Healthcare & Medical Industry 2.

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LMS Learning Management System Enterprise Compliance Training 179

Instancy

MARCH 19, 2024

Introduction: In today’s fast-paced business world, competency-based learning has emerged as a powerful tool for driving organizational success. In this blog post, we will delve deeper into competency-based learning in a business context. Let’s dive in!

Business 59

Business ROI Agile Assessment 59

eFront

DECEMBER 17, 2013

Customer service training is in fact the blueprint for a company’s entire support process. A solid training program ensures that a team operates to consistently deliver good service to customers, with or without a game plan. This is why it is imperative that businesses invest in quality programs.

Customer Service 98

Customer Service Services Custom Training 98

learnWorlds

AUGUST 10, 2022

Sales funnels can be a mystery to even the savviest of business owners. As a course creator or an online business, you rely on a steady stream of new customers to keep the revenue flowing, right? So, how do you optimize your sales process to make it as efficient as possible? 1 What Exactly Is A Sales Funnel?

Sales 52

Sales Metrics Business Convert 52

Learningtogo

AUGUST 20, 2019

Consultative Sales Certification (CSC) is not about testing in the traditional sense. Instead, we focus on developing sales capability and performance that is based on neuroscience and customized for your team. THE CONSULTATIVE SALES MODEL. Consultative Sales Planner (PDF). Expanding Your Business.

Consulting 100

Consulting Brain Sales Program 100

Infopro Learning

APRIL 6, 2020

Business simulations, video-based learning content, short information nuggets, interactive job aids – solutions which are very similar to what we have been doing for our clients. Training has to tie-in with business benefits, for it to be sustainable. Is the training program improving sales, customer service or the net promoter score?

Global 369

Global ROI Metrics Simulations 369

Integranxt

DECEMBER 21, 2023

trillion annually across 63 business applications, as per insights from McKinsey & Company. This technology, pivotal in shaping the business world, is not just a fleeting trend but a vital component in the ongoing digital transformation. This not only results in cost savings but also enhances overall operational efficiency.

Predictions 52

Predictions Adoption Adopt Emergent 52

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials. Builds Service Skills On The Spot.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Integranxt

DECEMBER 12, 2023

In an era where technology drives progress, Artificial Intelligence (AI) emerges as a pivotal force in reshaping the business landscape. The integration of AI into various business processes is not just a trend but a substantial shift towards smarter, more efficient operational models.

Solution 52

Solution Guide Business Predictions 52

Wahoo Learning

NOVEMBER 10, 2022

In this guide, we take a look at channel sales and its many benefits, as well as some elements to consider in your planning. What is Channel Sales? Channel sales is a sales strategy whereby a company sells a product or service through another company, to make the product or service available to the chosen market.

Sales 52

Sales Guide Metrics Performance Support 52

Integranxt

JANUARY 8, 2024

In 2024, Conversational AI stands at the epicenter of business transformation, revolutionizing how companies interact with their customers and streamline internal processes. It’s no longer a futuristic concept but a present-day reality, deeply integrated into the fabric of business communication and operations.

Conversation 52

Conversation Business Strategy Privacy 52

Wahoo Learning

MARCH 20, 2024

To help you demonstrate the value of partnering with us, here are some practical tips to help support your business case. Define Your Requirements and Business Case Defining who your decision-makers are and what their role is in the process is a key step to developing your business case. Can you answer these questions?

Compliance Training 93

Compliance Training Diversity Training Performance Support Outsource 93

Ed App

AUGUST 2, 2021

In this competitive market, sales coaching drives a prime opportunity that can put your sales force on the cutting edge. It helps build on their sales and communication skills, improve their performance and confidence, and refine their strategies for closing bigger deals and ensuring repeat business with these clients.

Coaching 52

Coaching Sales Authoring Tools Software 52

Ed App

JUNE 24, 2021

Sales representatives play a pivotal role in building your brand image and reputation and ensuring long-lasting customer retention. With this in mind, it is critical that they receive regular sales training and support to keep the quality of their performance up to the highest standard and further maximize their potential. .

Sales 52

Sales Platform Virtual World eLearning Tools 52

Coreaxis

FEBRUARY 4, 2024

Top 6 reasons outsourcing bookkeeping services for your business Top 6 reasons outsourcing bookkeeping services for your business Discover how bookkeeping can provide you with accounting support to oversee crucial tasks to streamline processes for your business.

Outsource 52

Outsource Services Authoring Tools Business 52

Wahoo Learning

MAY 25, 2023

Unlocking the full potential of your distribution network can make all the difference in fiercely competitive business environments. The primary goal of distributor training is to enhance the overall performance of your distribution network, leading to increased sales, improved customer satisfaction and a stronger brand image.

Compliance Training 80

Compliance Training Diversity Training Blended Learning Metrics 80

TalentLMS

NOVEMBER 15, 2022

Training isn’t cheap, but not offering employee development can cost you even more in the long run. Understanding all employee training costs, even those that aren’t so obvious, will help you provide useful content while staying within your training budget. The costs of not training at all. So what exactly are those costs?

Cost 52

Cost Authoring Tools Association LMS Association Learning Management System 52

Learning Management System Software India | Webnox Technologies

SEPTEMBER 22, 2023

Is Your Business Ready for ERP? 6 Signs to Look For Overview Rajkumar // 23-09-2023 Is Your Business Ready for ERP? 6 Signs to Look For In the fast-paced and ever-evolving world of business, staying competitive often means adopting efficient solutions that can streamline operations, boost productivity, and drive growth.

Business 52

Business Stock Enterprise Software 52

Hurix Digital

NOVEMBER 5, 2023

Business Process Automation (BPA) offers businesses a path to heightened efficiency, cost savings, and smooth digital transition. In today’s landscape, it not only streamlines business processes but also enhances operational efficiency, driving improved results across various facets of the organization.

Business 40

Business Compliance Training Compliance Multitasking 40

IT Training Department Blog

SEPTEMBER 18, 2023

Onboarding, training, and recruiting costs can quickly eat into your budget, leaving you with limited resources to invest in other areas of your business. By investing in the development of your existing workforce, you can improve the environment for your employees while saving on hiring costs. So, what’s the alternative?

Cost 57

Cost Companies Technology Productivity 57

learnWorlds

DECEMBER 12, 2019

But, how much would it cost? Creating and selling online courses is a highly profitable business with the potential to open up a passive stream of income. But, how much does it cost to create one? These categories are: Course Creation Costs. Business Costs. Business Costs. Marketing Costs.

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Cost Course Online Develop 124

GoConqr

AUGUST 15, 2017

When DougMcMillon became CEO of Wal-Mart in 2014, he faced a serious problem: the retail chain -which has more than 11,000 stores in 27 countries- was seeing a continual drop in sales in stores. The Wal-Mart case demonstrates how important it is for a retail chain to offer a good service to the customer in their different stores.

Customer Service 40

Customer Service Services Custom Social Networks 40

KnowledgeCity

APRIL 1, 2024

In today’s fast-paced and ever-changing business landscape, it is crucial for companies to invest in specialized training for their employees. That’s where tailored solutions and customized training come in. But not all training programs are created equal, and what works for one industry may not be as effective for another.

Industry 59

Industry Solution Custom Training 59

Webanywhere

OCTOBER 17, 2023

Businesses constantly strive to reduce costs and improve productivity, particularly during economic downturns. Totara LMS, a leading Learning Management System (LMS), offers a promising solution, enabling businesses to achieve these goals through customer education and support.

LMS 52

LMS Totara Compliance Training Emergent 52

eloomi

AUGUST 28, 2023

With the right training, your employees can provide top-notch customer service, drive sales, and keep your store running smoothly. So, let’s see how you can harness online training to enhance your team’s efficiency, save time, and drive customer engagement. eloomi is a standout in retail-focused LMS.

Compliance Training 52

Compliance Training Customer Service Compliance Sales 52

Hurix Digital

NOVEMBER 23, 2023

Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. Localization can help you increase your sales, reduce your costs, and enhance your brand reputation. It requires expertise, technology, and resources that many businesses lack.

Internationalization 52

Internationalization Global Services Companies 52