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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. It amazed me how tied it was to everything within a business. The results seemed to prove it.

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Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. You’re more engaged; it’s more interesting.”.

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Top Learning Systems Trends – A 2019 Extended Enterprise Market Guide

Talented Learning

With so many players and so much pressure to differentiate, it’s no surprise that some are growing their business through acquisitions. Explorance acquired Gartner Metrics That Matter. Kaplan acquired i-Human Patients. However, these choices tend to be made by individual business units or regional offices.