Information Overload: The Plague of Learning and Development
JANUARY 11, 2019
Consumers and buyers today have information at their fingertips, more discerning criteria for how they spend their money along with continuously shifting expectations. To keep up with customers, many business leaders have recognized that having great products isn’t enough. In interviews conducted with CEOs and other business leaders, my team and I asked the question, “What do you think you get from the money you spend on your support? The world has changed.