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Mind The Gap! Watch Out for Business Knowledge Gaps

Time to Know

Many of us know the story of the tree of knowledge where Adam and Eve took a bite from that oh so dreaded apple… Imagine before the bite, if Adam and Eve could have known what knowledge they would have gained. So, what exactly is a business knowledge gap? Knowing is growing.

Learning & Development: How To Do It Right (2020 Update)

Docebo

By reflecting on Learning and Development (L&D) as a whole and the strategies we know don’t work, we can rewrite our approach to talent management. Playbook: Just Do It (Right). Business is not that different. Every business has a similar goal – to grow.

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10 Qualities and Skills of a Great Instructional Design Company

Spark Your Interest

So how do you tell the difference and choose one of the good ones? 10 Qualities and Skills of a Great Instructional Design Company. Below are 10 qualities and skills to find a talented company to create a great training product. If a step doesn’t make sense in your situation, they should be willing to alter what they do. One way to do that is to look at their list of clients and the types of projects they’ve completed. Firstly, do you actually need an LMS?

Mind the Gap! How the Closing of Knowledge Gaps Can Save Your Business

Time to Know

Many of us know the story of the tree of knowledge where Adam and Eve took a bite from that oh so dreaded apple… Imagine before the bite, if Adam and Eve could have known what knowledge they would have gained. So, what exactly is a business knowledge gap? Knowing is growing.

How Associations Bridge the Skills Gap With Digital Badges

Talented Learning

skills gap ” problem. So increasingly, non-profit associations must compete in a “for-profit” manner to win business for their continuing education programs. What is the “Skills Gap” Problem? “Skills Gap” Solutions.

Customer Education: How Smart Technology Companies Lock-In Value

Talented Learning

How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. How Well Do Your Customers Know You ?

9 Reasons Why Custom eLearning Solutions Are Better Than Off-the-Shelf Courses

Hurix Digital

The better option is to have an eLearning course that is specifically designed to fit the requirement and structure of your business. In this post, we discuss the various advantages of custom eLearning solutions and how they can help to improve the productivity of your employees.

The complete guide to effective customer service training

TalentLMS

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What is customer service training?

5 Questions for Making Better Customer Education Content

TechSmith Camtasia

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. What is customer education content?

Social Learning & The Benefits of Employee Generated Content [Customer Story]

Docebo

In June 2017, Swisscom Enterprise Customers switched from a top-down L&D content generated approach to a social learning marketplace. Over the past year, I always get the same two questions: How do you motivate employees to embrace social learning and share their knowledge?

The Customer Support Skills You Need To Teach Your Team

TalentLMS

As many as 80% of businesses report that they provide excellent customer service, but only 8% of customers seem to agree. How is such a huge gap in perception possible? The Must-Teach Customer Support Skills. Communicate: Top quality communication skills.

The Benefits of Gamification In Business

Hurix Digital

Doing so even makes them happy. Gamification in business is the conscious integration of these game mechanics into existing processes to better engage users. In other words, it’s all about: Making it fun to do things that you have to do anyway.

Associations: Solving the Skills Gap with Digital Credentials

WBT Systems

skills gap ” problem. So increasingly, non-profit associations must compete in a “for-profit” manner to win business for their continuing education programs. What is the “Skills Gap” Problem? Skills Gap” Solutions. Associations can lead the way and solve the skills gap.

The Benefits of Gamification In Business

Hurix Digital

Doing so even makes them happy. Gamification in business is the conscious integration of these game mechanics into existing processes to better engage users. In other words, it’s all about: Making it fun to do things that you have to do anyway.

Online Courses Are Golden: Can an LMS Help Your Business Cash In?

Talented Learning

Do you sell learning content online ? And if you already offer online courses, you’re probably looking for ways to expand this line of business. It’s a smart strategy that connects you with your customers and others in your sphere of influence.

How to Improve Customer Retention with Training

LearnUpon

All businesses experience losing customers. Customer attrition happens for many reasons. How can you improve customer retention? If your business is focusing on customer retention, we’ll explain in this post how you can find problem points in your customer’s journey.

How Do You Teach Innovation?

CLO Magazine

To do that they need a workforce that has the skills to solve customer problems by creating new and more innovative products and services. This need is changing the way business leaders think about talent development and the core skills they need in the workforce.

How to Ensure You Don’t Do a Starbucks

Enyota Learning

~Your customer doesn’t care how much you know until they know how much you care – Damon Richards, Customer Care Expert. In a customer-centric world, it’s hardly surprising that everything starts and ends with the customer: from your product or service idea to the markets you serve, down to the marketing channels you use, and, especially, the customer service you offer. The Importance of Good Customer Service. Improve Customer Service.

Transform Unused Learning Data Into Valuable Business Predictors

CLO Magazine

Everything we do online — from our Google searches to our Facebook posts to our online purchases — produces data. The world’s largest companies are leveraging data not only to make their operations more successful, but also to improve their business predictability.

Podcast 30: Learning From Customer Conferences – With Tristan Jordan and Tara Pawlak of Community Brands

Talented Learning

Tara and Tristan are joining us fresh on the heels of their annual customer conference, Xperience. Community conferences are a powerful way to build a brand – strengthening relationships while you celebrate customer successes and explore common challenges.

Does Your Business Really Need an LMS? Straight Talk with “The eLearning Coach”

Talented Learning

In only 30 minutes we compared notes about all sorts of issues of interest to business-minded learning professionals. What should you consider when choosing an LMS for business ? How do tools like xAPI and CRM integration make it easier to link learning with business results?

How to Align Your Training With Your Business Objectives in 6 Easy Steps

eFront

Why do we train our employees? And like any spending in business, it should pay off. The achievement of strategic business objectives , of course. What Are Strategic Business Objectives? We know every business is different. Well, it depends on who you ask.

BLOG: Where do businesses find their LMS content?

Unicorn Training

From knowing the industry that stat probably isn't a huge surprise. From talking to clients about our SkillsServe online learning and development platform, we know the demand for comprehensive blended learning experiences is greater than ever.

The 7 principles of fierce conversations every leader should know

Matrix

For everybody not in show business, the communication gaps and misunderstandings are sources of grief and frustration. At a first glance, it seems like a nonsensical thing to do. Let silence do the heavy lifting. What is quality?

Effective Tips for Successful Custom E-learning Development

CommLab India

A good customized e-learning course goes a long way in meeting the needs of learners. It helps close gaps in their knowledge and skills, enhancing performance levels. What do they want or expect from the course? What do they know about the topic?

4 Steps to Reduce Churn with Customer Training

LearnUpon

All businesses have to deal with churn. Your customer just might not be the right fit. If your business is focusing on reducing churn, I’m going to explain in this post how you can find friction points in your customer’s journey. Then move on to the customers themselves.

10 LMS Customization Options To Look For In Your Next Learning Management System

KMI Learning

In this article, I’ll highlight 10 LMS customization options you should consider for your new LMS. Even smaller organizations and start-ups require some level of customization. But how do you know which LMS customization options will help you achieve your objectives more effectively?

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How to do Online Training for Government the Right Way

Avilar

We know that the U.S. Human resource leaders are revamping outdated recruitment methods and building educational partnerships to fill a pipeline of younger workers who can fill skills gaps. Business applications. You know this. Let us know.

The Importance of Training Employees for your Business

Kitaboo

Here’s why you need to invest in training for all employees, regardless of their role or time spent with your business: 1. They will gain a better understanding of their role, and they will become more confident in making decisions that benefit the business. Reviews allow you to take a close look at what your employees do well, and where they can improve. You are then in a position to structure or choose a training program that fills any gaps in their skills and knowledge.

Ecommerce: One Size Does Not Fit All

The Performance Improvement Blog

Why do online shopping experiences have to be so difficult? It’s as if companies forget everything they know about customer service when they build a Web site. Is it to have something that is technically sophisticated or is it to have something that customers enjoy using?

What is an LMS, and how can it help your business?

Overnite Software

SUV, DBA, BRB, IRS… In a culture that is teeming with abbreviations and acronyms for just about everything, “LMS” is one acronym every business should make a point to learn and become comfortable with. Want to know more about an LMS and how it can help your business?

What is an LMS, and how can it help your business?

Overnite Software

SUV, DBA, BRB, IRS… In a culture that is teeming with abbreviations and acronyms for just about everything, “LMS” is one acronym every business should make a point to learn and become comfortable with. Want to know more about an LMS and how it can help your business?

How to Win with Video for Small Businesses

TechSmith Camtasia

Screencasts can be fantastic marketing content for small businesses—they’re cheap, easy to do and can provide a great return on investment. A brilliant example of this is the WordPress Guide to Small Businesses. High quality content doesn’t mean high production value.

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Extended Enterprise Learning Takes Center Stage

Talented Learning

We also considered business models, target customers, documented use cases and product differentiators in multiple categories: functionality, technology, system setup, ongoing support and pricing/license models. Now it is a business necessity. 3) Business Process Improvement.

Curated Insights: The Human Side of Extracting Business Value from Information

CLO Magazine

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. But how do you meet that challenge? Big data and business intelligence are not enough.

How To Add A Live Event To Your Mostly Online Education Business Mix With Mike Morrison From The Membership Guys

LifterLMS

Learn about how to add a live event to your mostly online education business mix with Mike Morrison from The Membership Guys in this episode of LMScast with Chris Badgett of LifterLMS. You do such a better job of it than I do. What do you do? Such poor quality.

Podcast 33: Training ROI in Action – With Ajay Pangarkar

Talented Learning

EPISODE 33 – TOPIC SUMMARY AND GUEST: If you want to communicate with business leaders about the value of learning programs or technology, training ROI can be a powerful tool. No one I know is more uniquely qualified or passionate about this topic than Ajay Pangarkar , CTDP, FCPA, FCMA.

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