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How to Develop Product Knowledge Training for your Business

LearnUpon

Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. The answer: product knowledge training.

Linkedin Learning Product Review

eLearning 24-7

Administration back-end – Navigation is good, some of the features such as Best Practices from LinkedIn Learning is illogical (especially since in my test, because only one best practice had anything of use for the administrator (from the product or value add standpoint).

Articulate Implements Subscription Pricing for Their Products

LearnDash

They have made some big changes in their products by introducing the new Articulate 360. First, let me clarify: Storyline still looks to be their flagship product, going under the moniker “Storyline 360” It looks to have been updated with some new features as well.

Customer Training – Best Practices

eLearning 24-7

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Whether you offer it for free as a benefit for them purchasing your product/service/membership, and so forth, or you charge them, attracting, attaining and growing the base is crucial. Some folks like to refer to customer training as customer education. Nowadays, the term is customer onboarding.

Serious Games for Customer Success

Enable Education

Ever thought of including online games as a part of your customer education materials? However, as many product and services companies are finding, games are not only a useful tool in training internally, but are also an effective way to reach consumers. Generally speaking, treating customers as learners can build a large amount of trust, and can also maximize their usage of your products, and encourage repeat business. Does your customer training need a revamp?

Intellectual Property Protection for Online Courses & Training [Unique Anti-Piracy Features]

learnWorlds

In fact, LearnWorlds is the only course platform offering such built-in copyright protection functionality , meaning you don’t have to spend time and money on third-party products to get a similar result. To some extent, this is the price of a successful online business. PDF File Print.

Product Review: Litmos LMS

eLearning 24-7

Small business is a very good market for them; but many offer pricing for SMB. Can create custom themes within the system, all the way down to the color of the mouse click “hover&#. Lots of options, because reference materials, no longer have to be PDF, word docs or excel files.

How to use an LMS for product training

LearnUpon

You may currently run product training in person or through webinars, however, if you want to scale your product training efforts you’ll need to use an LMS. Without an LMS, managing product training can become a real challenge, especially at scale. Product training.

Message to Current Knoodle Customers

Mindflash

We support PowerPoint, PDF, Word, video, and audio. You’ll get great Customer Suppor t, via Live Chat, email and phone. We have over 1,000 customers, ranging from Fortune 500 companies including Microsoft, McDonalds, and Four Seasons to smaller, industry leaders like Airbnb and Yammer.

Social Business by the Numbers

Marcia Conner

In followup to my list of websites with data relevant to social business , many people have asked for pointers to some of the most interesting data about social media, social business, and engagement. Currently, social media is the least used of all customer interaction methods.

Yo Quiero Learning! Taco Bell Spices Up Training

CLO Magazine

We wanted to make it easier for employees to get training materials and easier to understand why we launch the products that we do and how it relates to our customer insights,” she said. “It’s

Gamification: The Perfect Learning Solution for A Few Business Situations

CommLab India

Well, identifying the learning need and/or business need is the crucial point before starting a project. Here are four common business scenarios where gamification can help as an engagement tool: 1. Instead of providing the product information in PDFs, PowerPoint decks, webinars, etc.,

Tips & tricks for self publishers – Part 3

E-Learning Provocateur

And so are many of your potential customers! Since E-Learning Provocateur is a text-heavy business book, I chose black & white on cream paper and a 12.5-point Garamond typeface. When the PDF is produced, check yet again the size of the pages.

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Business Benefits of Shifting to ePub3

MagicBox

Smartpage also provide a robust workflow for conversion of static PDF to IDPF compliant fixed-layout ePub3. Our Learning Framework Toolkit enables production of easy gadgets that can be launched from the ePub as embedded/Linked experiences. Today our solutions are being leveraged by more than 20 customers. The post Business Benefits of Shifting to ePub3 appeared first on MagicBox.

Streamlining Your E-Learning Production Process for Efficiency—Q&A

E-learning Uncovered

Diane and I had the pleasure of sharing some ways we have streamlined our production process in last week’s “Best of DevLearn” Webinar presented by The eLearning Guild, which you can view here. How to map out your production process at both a macro and micro level.

Tips & tricks for self publishers – Part 3

E-Learning Provocateur

And so are many of your potential customers! Since E-Learning Provocateur is a text-heavy business book, I chose black & white on cream paper and a 12.5-point Garamond typeface. When converting to PDF – which CreateSpace requires – check the page size again in the printer settings. I used BullZip’s free PDF Printer ; if you do too, I recommend picking “Flate” for your image compression and “Prepress” for the output quality.

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User Onboarding with an LMS: The Complete Guide

LearnUpon

Winning more customers helps your business grow. All that time, money and resources put into acquisition goes to waste if new users don’t turn into long-term, engaged customers. This educates them on your product/service and leads them to success.

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BLOG: Where do businesses find their LMS content?

Unicorn Training

Yet, like with third-party content, massive leaps forward are also being made in the production of in-house content too. Increasingly, customers are looking for simple authoring tools to be built into their LMS.

LMS Review: Litmos

Talented Learning

This LMS can support large businesses with tens of thousands of learners, however, it may be too limiting for complex, large-scale implementations that serve vastly different audiences. (For An advanced Training Ops product for organizations that run training as a business.

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Using Video in Training: Should You or Shouldn’t You?

The Learning Dispatch

Fortunately, high production values seems to have little impact on video watching or learning engagement. High production values might be worth the extra cost. It’s a lot easier to avoid recording audio hiss than it is to clean it up in post-production.

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Businesses reporting advantages of mobile content

Aptara

Businesses reporting advantages of mobile content. An increasing number of workers use their smartphones on the job - including for business purposes. Consequently, many organizations are creating custom mobile content and apps to improve their business practices and empower workers with advanced tools. In addition to mobile applications, many businesses are creating custom mobile content to make their resources more easily accessible.

Businesses reporting advantages of mobile content

Aptara

Businesses reporting advantages of mobile content. An increasing number of workers use their smartphones on the job - including for business purposes. Consequently, many organizations are creating custom mobile content and apps to improve their business practices and empower workers with advanced tools. In addition to mobile applications, many businesses are creating custom mobile content to make their resources more easily accessible.

4 Ways Virtual Lab Environments Can Supercharge Your Sales Strategy

Appsembler

Have you ever considered educating your potential customers about your IT software in a virtual lab environment ? LET CUSTOMERS TRY BEFORE THEY BUY. The big value of virtual labs is that they allow customers to try before they buy – education is the new marketing/sales. In today’s age of advanced technology, businesses will rarely buy a product they have no knowledge about. The customer is not able to interact with the product.

LEARNNOVATORS PRESENTS SUCCESS STORY AT FOCUSON LEARNING 2016

Learnnovators

It is made up of byte-sized video tutorials and PDF-based Quick Reference Guides, and leverages the power of QR codes to provide support to learners in their moment of need. – A 56% improvement in productivity of the MTAB Service Center. Chennai (India).

Knowledge Guru Fall ’14 Release Adds New Game Type, Expanded Reporting and More

Knowledge Guru

Most importantly, we’ve listened to our growing customer base to find out what features and functionality they need to make serious games a success in their organizations. Quest is launching with three different theme choices: Business, Space, and Island.

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Innovative LMS Features: Real or Hype?

Talented Learning

The important thing is to evaluate new functionality through the lens of your specific business priorities and your ability to measure the payback on your investment. Driving backend analytics for surveys, test items, content usage and advanced learning/business data analysis.

Everything You Need to Make a Successful User Manual

TechSmith Camtasia

If you’ve reached this point, we can only assume that you’ve got a great product to showcase! All great products come with a great user manual to help customers find their way around. What is your product? The two biggest types of products here are physical and digital.

How to Build the Best User Documentation

TechSmith Camtasia

Chances are if your products are more complex than a roll of paper towels, you create some kind of user documentation to help people learn how to use them. A great user manual or guide can mean the difference between a fantastic customer experience and a terrible one. Know your product.

How to Create Job Aids that Skyrocket Your Team’s Performance

TechSmith Camtasia

Sometimes they’re digital—an image or PDF file on a computer, a smartphone app, or a short video. Particularly in customer-facing roles, having employees refer to a job aid might not be the image you want to portray. What about customer satisfaction scores?

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

We already ensure that elearning is available on multiple platforms, including learning management systems and mobile; we focus on learning and performance (not just learning and development); we align training outcomes with business goals. And some, like Lectora and SoftChalk (PDF, 2.7

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

We already ensure that elearning is available on multiple platforms, including learning management systems and mobile; we focus on learning and performance (not just learning and development); we align training outcomes with business goals. And some, like Lectora and SoftChalk (PDF, 2.7

5 Reasons Your LMS Should Be On ServiceNow

PlatCore

or 2004 or support other content types such as PDF or videos. How does this help my business? There are several areas where this helps make your business more effective. Organization skill growth is critical to sustainable business advantage.

Why Your Software Company Needs Virtual Training Labs

Appsembler

In this article, we’ll explain why your business should implement virtual training labs. That’s because instructors can use real-world examples and use cases of software or applications without posing any risk to the company’s production IT infrastructure.

Double Your eLearning Return on Investment

eLearning Architect

Well it turns out, two years down the line I am facing very different challenges in my day-to-day business. And the focus of this seminar was to provide five simple and effective techniques that any organisation can implement to increase levels of adoption of eLearning within their business.

Learnnovators Wins GOLD @ Brandon Hall Excellence Awards

Learnnovators

MPSS (or Mobile Performance Support System) is a mobile app-based performance support solution made up of byte-sized video tutorials and PDF-based Quick Reference Guides. Here’s an overview of how this solution came into existence: Customer Pain Points. A Few Words from the Customer.