Sales Analytics

Your Training Edge

But in a new economic environment, a closed sale is not necessarily the sole measure for effectiveness of the salesperson and the sales presentation. There are several ways to measure sales and all of them can be used together to get a good picture.

Moving Away from Traditional Learning: Custom Features Supported by Modern LMS to Deliver Effective Sales Training

G-Cube

Traditionally, organizations used to prefer instructor-led training (ILT) approach to train their sales employees. Training & development of sales professionals is essential to cater to their pertinent learning needs, without affecting their peak sales hours.

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3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

In today’s retail marketplace, the most successful sales representatives are educators. Their sales skills are built around a deep knowledge of product and service offerings. Here are 3 ways, custom elearning can improve your retail sales training: 1.

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Augmented Reality: The Trending Buzz for the Sales Organizations to Boost Employee Efficiency, Customer Satisfaction & Overall Business Outcomes

G-Cube

Currently, AR technology has spread its wings in the fields of marketing, sales, robotics, onboarding and more. Certainly, businesses of all sizes are realizing the true potential of latest learning technologies, leading to increased curiosity and adoption among the next-generation workforce. This helped the customers to gain an in-depth knowledge on product features and benefits, thereby improving their trust on the selling company and increasing overall business growth.

Business Impact of Learning: What is Customer Experience Worth to You?

Talented Learning

For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In both cases, employee learning directly influenced our customer experience. Wineries depend heavily on customer discretionary income.

Onboarding Sales Reps to Enable Customers

dVinci Interactive

Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. Sales Training Video Blog

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The 29 Costly Implications of Losing Customers

Your Training Edge

A lost customer means lost feedback and the opportunity to improve. A lost customer means lost sales and revenue that is lost forever! A lost customer causes asking, “Why didn’t we recognize the problem before losing them?”

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How Can a Customer Service eLearning Course Improve Sales?

eLearning Brothers

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. ” And that fundamental truth rings true for customer service.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Sales Onboarding Certifications for Better Customer Conversations

Allego

In the same way, you don’t want to wait until after sales onboarding when a new batch of reps are already out in the field putting up low win rates and discounting heavily before you assess their ability to handle key components of customer conversations. Handling sales objections.

What Is Embedded Business Intelligence and Why Businesses Will Need in Going Into 2019

Your Training Edge

Embedded business intelligence (BI), also known as embedded analytics, is simply the integration of reporting and analytical tools into a business and its various applications. That said, here are some of the benefits of embedded BI: Embedded BI improves the Performance of the Business.

How To Integrate Automation Into Your Sales Process

Your Training Edge

Any company or business, whether new or established, aims at growing its client portfolio with every fresh interaction it has with the market. For this post, we show you four ways you can integrate automation into your sales processes to save on both time and money.

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Three Questions to Ask Before Becoming a Sales Manager

Your Training Edge

To be a sales manager, a successful one, you must have certain skills and an action plan. But if not to sink deeply into every detail of this profession, everyone who wishes to work in the sales management must answer three questions which help to realize if he really wants that position.

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Customer Education: The Complete Guide For Your Business

LearnUpon

When a customer buys or signs up for your product or service, you both want the same outcome – for them to be successful. Your customer has a problem, and you want to be the solution. How do you help your customers discover you are the solution for them?

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LMS: External Customer Service

Your Training Edge

A Learning Management System can be a valuable tool for not only your internal customers, but also your external customers. Consider with whom your organization does business. Do you share business or process with other organizations?

SaaS vs custom eLearning solution: How to Start an Online Tutoring Business?

mysimpleshow

If you have masters in the skills and want to teach and explore in an extensively profitable way, then be thankful for the online platforms which make it so easy to start your own online tutoring business. How to start your own tutoring business? What are you really good at?

Simulations for Sales Training in Corporate e-Learning

Indusgeeks

When Can a Sales Simulation actually be Helpful? Simulations for Sales Training can actually be crafted to address a wide variety of sales performance challenges, especially for corporate e-learning. It can be designed to help new hires to get a terrific kick-start or perhaps the existing sales force to develop the skills to gain market. The post Simulations for Sales Training in Corporate e-Learning appeared first on Game Based training blog.

How the Rise of AI Changes Sales Training

Unboxed

There are plenty of upsides to automation: many companies have begun to leverage AI to better understand their customer’s behaviors and preferences so they can sell more personalized products, more accurately predict revenue, and even optimize pricing options for customers.

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Boosting Sales Performance with Modern Learning Platforms

Docebo

Effective sales enablement means getting the right information into the hands of the right people, at the right time. It is therefore imperative that your sales staff has is trained effectively to ensure they’re communicating your product effectively to prospects in the field.

Key points in keeping customers happy with online sales

eFront

In the age of the internet, you can not overlook the opportunity presented by incorporating the internet as a sales channel to drive growth and sales for your business. A good sales rep will understand this and provide useful additional information where required.

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5 Ways Serious Games Can “Level Up” Your Sales Reps

Knowledge Guru

Sales people live in the moment. Salespeople probably have the most single-minded focus of any role in your organization: activities that are directly linked to making a sale are top priority and everything else is just details. Serious Games and Sales Reps: A Perfect Fit.

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Evaluating Sales Training Programs

Unboxed

The success of your company can largely depend on your choice in sales training. It can feel overwhelming, so treat this post as your roadmap to helping your sales team deliver. But before you zero in on new training, consider the following when evaluating sales training programs.

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The DNA of a Customer-Focused Sales Team

Litmos

In the United States alone, the amount invested in sales training each year is staggering – a whopping $800 billion ! It’s not new to say sales is the lifeblood of a business. It’s no wonder there is such a willingness to invest in the success of our sales teams.

The Best Showpad Alternatives for Sales Training and Development

Continu

Showpad is a popular sales enablement and marketing platform for sales teams—but is it the best option for your business? If you’re considering investing in a learning management system (LMS) or another sales enablement tool, it’s worth taking a look at some Showpad alternatives.

All Roads Lead to Customer Experience

Litmos

Before I jump into today's post, All Roads Lead to Customer Experience, please allow me to invite SAP Customer Experience LIVE attendees to join my session in the SAP Litmos Thought-leader Track on Wednesday, May 8 at 9AM (ET) in Room C. How often do you interact with customers?

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. The same study also found that the average renewal rate among trained software subscribers is 92%, compared to 80% for untrained customers.

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Build An Air-tight Business Case For A Learning Platform

Docebo

Get internal buy-in from your key decision makers with an air-tight business case. This means it takes time to build a learning platform business case for the enterprise. 3 Keys To Building an Airtight Business Case For a Learning Platform.

Onboarding Sales Reps to Enable Customers

dVinci Interactive

Onboarding Sales Reps to Enable Customers Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more

Top 5 Sales Commandments

Your Training Edge

Maintain high sales numbers and satisfy your customer’s needs at the same time by using these Top 5 Sales Commandments. There are many rules of thumb to follow in any sales process. As a salesperson, your ultimate goal is to maintain high numbers while satisfying your customer’s needs. There are five simple sales commandments that will help you do both – in every sale. There is no such thing as a single sale.

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Using G-Cube LMS to Deliver Innovative E-Learning Solutions for Sales Performance Enhancement – Infographic

G-Cube

In today’s competitive business scenario, it is significant to provide the sales personnel with the efficient tools and relevant knowledge to boost their overall workplace productivity. Infographics LMS Sales Performance

Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Customer satisfaction scores?

Take Your Sales Training Online and Increase Sales Performance

Docebo

Sales Enablement is key to any business to generate revenue. All corporate businesses have the same goal- to generate revenue. An organization’s revenue goals are met as a team but the front-runners to accomplish this goal is the sales team. What is Sales training?

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Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. That’s not just a gut reaction – it’s a business reality.

Your Learning Platform – Your Sales Enablement Machine

Docebo

Keep an eye out for Docebo’s upcoming whitepaper that will outline the strategies you need to boost sales performance with your learning platform. What is Sales Enablement? Sales enablement gives sales staff the content, tools, knowledge and skills they need to be effective.

How Sales Reps Can Overcome 'Fear of Change' Objections

ej4 eLearning

And to prove that you’re not blowing smoke their way, you need to offer customer testimonials and multiple references to support your, well, support. Unless this is the first client for your company, surely you’ve got customer success stories from using your product. Sales

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Customer Training Pricing and Packaging: What’s the Best Strategy?

Talented Learning

If you follow my LMS trends updates , you know that customer training is where the action is. Here’s why: When you buy a product or service, the faster you learn how it helps you achieve your goals, the more successful your customer experience will be.

How Docebo and Salesforce Come Together for Optimal Sales and Training Potential

Docebo

How Docebo and Salesforce Come Together for Optimal Sales and Training Potential. Drilling down on those ideas a little further, let’s take a look at what an actual CRM-LMS integration might look like, and the potential it could offer for your business. customers.

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