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Business Benefits of Customer Service Training Programs

Infopro Learning

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training.

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Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Learning Pool

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category. Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience.

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The REAL Sales Approach: Elevating Sales through Continuity

Infopro Learning

The heart of any business is found in its sales. Sales should be dynamic, meaning demand adjustments must be made to accommodate market shifts and evolving customer requirements. However, there’s often a missing link in these training programs: continuity and reinforcement provided by the sales leadership.

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7 Critical Tips While Developing eLearning for Remote Sales Teams

Hurix Digital

As per the findings of sales market research, rather than dealing with sales representatives who aim to close deals, 79% of customers would rather deal with trusted advisors who can provide value to their enterprise. Hence, a consistent stream of sales is crucial to the expansion and long-term viability of many businesses.

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Finance Training Programs to Improve Sales Proficiency

Infopro Learning

Like any other industry, technology has completely changed the game for sales professionals working in Finance organizations. As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications.

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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

The most successful businesses prioritize their customer’s needs before, during, and after the sale by offering exceptional service. Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Get Everyone Involved.

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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. But what if these friendly problem-solvers could also be your company’s secret weapon for boosting sales? Core Responsibilities Customer success means more than just making sales.

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